Staff at hotel Magenta were extremely helpful in giving restaurant advice and booking taxis for us. The breakfast is excellent, very generous and comprehensive. It's a very good location, near the Arno and not too far from train station.
Staff is very friendly and helpful. Free breakfast is tasty. Location is 7 minutes from train station and just off the river. Hotel is a 2 Star. Floors are peeling up and will be repaired in November. Paint color in the room should be updated and brighter.
The hotel is amazing, walking distance from all main tourist spots in Florence. Besides that, all accommodations are very comfortable, breakfast is great and most importantly the family who owns it is always there and is incredibly nice, friendly and dedicated to giving their guests the best time. Strongly recommend it!
We slept well while staying here. The bed was comfortable, it was quiet and the window shades are great. Room was big for European standards. The breakfast is decent. The location is in walking distance to major attractions but in a quiet area. It’s also close to the train station. There is a refrigerator and safe in the room. Not fancy and felt a little like a dorm but had a good stay for the price. No hot water kettle in room.
I booked the hotel on booking.com and chose wrong month. Realised that I made a mistake within a few hours in early hours Italy time. Called booking.com which tried to ask hotel not to charge me for the wrong dates (they said most hotels would agree given the circumstances). But this greedy hotel refuses to answer any call. They emailed and said they can change the dates I wanted at 600 EUR but I could see the listed price for those dates is only 450 EUR! Ridiculous. They absolutely did not suffer from my mistake and now want to profit 150EUR out of someone’s misfortune. Florence is full of crook hotels (as I later found out one more) and Hotel Magenta is certainly one of them.
We enjoyed a comfortable, very clean, well-sized room at a very good price, which included a very filling, good continental breakfast (and excellent coffee!) in the room rate. Excellent location as a base for exploring all of central Florence and access to public transport, and a short walk to Firenze Santa Maria Novella Station for inter-city trains. Our experience of the staff, unfortunately, varied from excellent to disappointing; some were very friendly and could not do enough to help, others seemed apathetic and made little to respond to basic requests such as timely access to an iron (listed as available). The staff experience was the difference between giving 3/5 and 4/5. That said, Hotel Magentas was still a pleasant, excellent value for money property that provided what we needed as a place to rest between long days of exploring the wonderful city of Florence.…
Great hotel! Location is awesome 5-10 min by foot to the Ponte Vecchio and everything else downtown. 1 min from the river so you can stroll along into to city. Staff is helpful and friendly. Nice breakfast. Very quiet.
Stayed for 5 nights and probably the worst place we have stayed at. My assessment is based on would I recommend this to someone else and would I stay again and my answer is NO for both. The place has no atmosphere either.
We stayed at Hotel Magenta in the beginning of July 2019. The room was on the first floor, spacious and nicely decorated. It had air con and a very convenient fridge, both highly appreciated during the heat of the summer! Bathroom was spotless and looked amazing, in my opinion much better than other 3* hotels! The hotel itself is located about 5-10 minute walk from the main station (Santa Maria Novella), so it's very easy to get to and then reach the town centre. Breakfast was quite good, plenty of choice (both sweet and savoury) and fresh coffee. Staff were pleasant and helpful!
Very good location about a 20 minute walk from the station with big bags on a hot day. Close to the main attractions Ponte de Vecchio about 10-15 minutes walk. Easy to navigate with the map also lots of lovely restaurants in the area. A family run hotel with friendly thoughtful staff that had been refurbished about 2 years ago. The room was a good size and comfortable and the air conditioning works well. It was handy having a fridge in the room to pop a beer into. The bathroom is small but adequate...loved the tiles in the shower but the shower does need a shelf or soap dish to hold things on. Otherwise all good. We enjoyed breakfast good selection of cereals, fruit, yoghurt, juice, bread, eggs, bacon and sausages. Tea and good coffee... lovely waitress in the breakfast area. Totally recommend this hotel. …