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C-Hotels Ambasciatori

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Traveller (188)
Room & Suite (171)
Dining (46)
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Overview
  • Excellent41%
  • Very good38%
  • Average10%
  • Poor6%
  • Terrible5%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (274)
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83 results
Traveller rating
34
28
9
7
5
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LanguageEnglish
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34
28
9
7
5
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All reviewstrain stationcontinental breakfast buffeta small balcony overlookingsiena and san gimignanodirectly across the streetrecently stayed at this hotelgreat locationa short walking distancestreet sidesanta mariaquiet roomnice bathroomclean roomsenjoyed our staymain sightshotel is locatedaround the corner
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1 - 5 of 83 reviews
Reviewed 4 days ago via mobile

I stayed at this hotel a year ago. The service and the room this time were as good as the first visit. Check-in was quick and easy. This hotel is a bit of a maze with very small elevators. But the rooms are well appointed...More

Thank 1993zr1
Reviewed 5 days ago

Upon arriving, our room was clean and orderly. However it had a strong smell of cigarettes and smoke. The staff offered to switch rooms, unfortunately, the only other room available was a downgrade. We opted to stay put, open up windows and doors...and eventually we...More

Thank Christopher V
Reviewed 1 week ago via mobile

We stayed here for 4 days in the beginning of April. Hotel was perfect location to Santa Maria Novella train station. Also we were able to walk all over Florence from there. Front desk staff super helpful! Hit us easter dinner reservations at an amazing...More

Thank wagsit
Response from GuestRelatManager, Direttore at C-Hotels AmbasciatoriResponded 6 days ago

Dear Guest, We are very happy to read that your stay at Hotel Ambasciatori was completely your liking. Thanks for emphasizing the courtesy of our staff and the comfort of our services. We look forward to having you again as our customers and we send...More

Reviewed 1 week ago via mobile

Front desk staff helpful and friendly. Rooms are adequate. Firm king size bed was comfortable. Breakfast buffet had nice variety of pastries. Delicious coffee. One issue: Hotel WiFi is terribly slow, intermittent service, totally unreliable. Frustrating when I needed service for business usage.More

Thank Mark A
Response from GuestRelatManager, Direttore at C-Hotels AmbasciatoriResponded 6 days ago

Dear Mark, first of all we thank you for choosing the Ambasciatori Hotel for your stay in Florence and for having appreciated the service of our staff and in particular, the breakfast, a fundamental step to start the day well. We're sorry if the Wi-Fi...More

Reviewed 1 week ago

We stayed there for four nights. Room was a bit small but was comfortable and clean. Staff were very good, helpful and courteous , in particular Matteo, very impressed with his customer care skills. Breakfast was very good. The hotel did not serve lunch or...More

1  Thank Farah A
Response from GuestRelatManager, Direttore at C-Hotels AmbasciatoriResponded 6 days ago

Dear Farah, we thank you for trusting our services and we are pleased to learn that the experience has been positive. We also thank you for the reports you have made us because they will surely help us to improve ourselves. Among your requests we...More

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Best Value Properties in Florence, Italy
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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$128 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$128 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#125 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (188)
Room & Suite (171)
Dining (31)
Restaurants and Bars (PRE-RENOVATION) (18)
Amenities (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
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Michelle S
11 February 2017|
AnswerShow all 3 answers
Response from Pia B | Reviewed this property |
The hotel like any other in Europe has small rooms and small bathrooms. What your paying for here is the location. I travel to Rome yearly and of all the areas, Spanish steps is the place to be. Shopping and restaurants... More
0
Votes
mlittle0606
27 January 2017|
AnswerShow all 2 answers
Response from Twld2000 | Reviewed this property |
No they only have laundry service
1
Vote
Room Tips
"If you don't like the smell of smoke, make sure you make that very clear to the staff."
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"Our room was on the 5th floor"
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"Ask for a balcony"
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"choose higher floor rooms"
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