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Piazza Dell'Unita' Italiana 6, 50123, Florence Italy
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Traveller (1742)
360
Panoramas (50)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hotel Baglioni Firenze
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#143 of 430 hotels in Florence
Location
Cleanliness
Service
Value
Travellers' Choice
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, French, Italian
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
497Restaurantswithin 0.5 km
217Attractionswithin 0.5 km
3102Reviews70Q+A100Room tips
Traveller rating
  • 1,350
  • 1,110
  • 360
  • 185
  • 97
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Most Recent
Janet A wrote a review Sep 2022
4 contributions
Great hotel, location extremely convenient for transport. Large room, very clean, staff very polite and respectful. Breakfast great and rooftop dinner spectacular. Would not hesitate to stay here if we return to Florence.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antonio Remaschi, Direttore generale at Grand Hotel Baglioni Firenze
Responded 1 week ago
Dear janeta, We are delighted to learn that you enjoyed your recent stay at the Grand Hotel Baglioni and we would like to thank you for taking the time to share your experience on Tripadvisor. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dacorvi wrote a review Jun 2022
New York City, New York9 contributions1 helpful vote
Hotel's Favourite
We booked a room with garden and it was beautiful in the traditional Florentine style. The room and garden were elegantly appointed, immaculate and quiet. The garden was the best place to spend time at the end of day to unwind. The staff are professional, courteous and respectful and very helpful. The dining room view is amazing! The breakfasts are sumptuous, lunch is five star! I’m just sad I didn’t book a dinner rez in advance from NY as they are difficult to get - but I can see why! We had an amazing stay and will be back! Thank you Deans Hotel Baglioni! Molto Bene!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Antonio Remaschi, Direttore generale at Grand Hotel Baglioni Firenze
Responded 3 Jul 2022
Thanks dacorvi!!! We will always keep our dedication to give all guests a special stay. It is not always easy to attain positive results, but every time we call into question and strive to understand how to achieve them. In your case it looks like we did a good job. Thank you for your feedback!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Todd C wrote a review Sep 2022
10 contributions2 helpful votes
We initially checked into another hotel that was in a poor location and not what we expected. We checked out of that hotel without a refund and moved to The Grand Bagloni where the rooms were the same price… but everything was much better! I highly recommend the rooftop restaurant as one of the best in Florence. The staff here goes above and beyond to make your visit wonderful! We hope we’re fortunate enough to return.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Excellent breakfast as well.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antonio Remaschi, Direttore generale at Grand Hotel Baglioni Firenze
Responded 2 weeks ago
Dear Todd C, thank you for your comment: I will make sure it will get to all our staff. After your words I am sure I will see you again at the Grand Hotel Baglioni when I will be more than happy to thank you in person. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maryam A wrote a review Sep 2022
Washington DC, District of Columbia3 contributions
Our family was looking forward to traveling to Florence and staying at the Hotel Baglioni but first my husband fell sick with COVID and then my son (two days before our trip). We had to cancel our trip and I called the hotel to let them know why we couldn't travel at this time. They ONLY cared about their money and made it a point to say "too bad, you don't have travel insurance. We can't do anything." They charged us 100% - NEVER offered a travel credit that we could use at a later date or anything in return. They hotel staff is RUDE, UNPROFESSIONAL and UNREASONABLE. Travelers be aware! This was in August so peak travel season where they could get anyone. My friend had a similar experience with a hotel in London and a rental car and at both times he was REIMBURSED since he had COVID... Sorry that the hotel staff is so unprofessional even though we did the right thing to cancel and not infect anyone.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Isabelle A wrote a review Aug 2022
London, United Kingdom120 contributions61 helpful votes
We visited this gorgeous bar and restaurant in August. The bar overlooks the whole of Firenze and is absolutely beautiful. The drinks are not too expensive either considering the fabulous location! Our bar tender, Mahyar, made us the most fantastic cocktails and was very friendly too! We loved the location, the drinks, the ambience and the staff (Mahyar)! Thanks for a great experience!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antonio Remaschi, Direttore generale at Grand Hotel Baglioni Firenze
Responded 3 weeks ago
Dear isabelleaaa, I can only thank you for the time you dedicated to write such beautiful review on us I hope I will have the chance to meet you again and I send my warmest regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TOBYTIGER wrote a review Aug 2022
Doncaster, United Kingdom38 contributions68 helpful votes
Fantastic Hotel in a perfect location. Friendly staff who put themselves out to assist, and definitely will be staying again. The restaurant and terrace are fantastic at anytime of day and you are within walking distance of all the sights.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: The train station is moments away, and we used it for onward travel throughout Italy. Bologna,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antonio Remaschi, Direttore generale at Grand Hotel Baglioni Firenze
Responded 23 Aug 2022
Dear Tobytiger, I am happy to know that you had a good time at the Grand Hotel Baglioni. Thank you for the time you spent to write and send such a wonderful review. See you soon Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
deVere Forster wrote a review Aug 2022
Dubai, United Arab Emirates143 contributions31 helpful votes
+1
Arrived 18th August 2022 for just one night as we are on a fly drive visiting several Italian cities. Our overnight stay was truly wonderful. Hotel is in a great location, the check in staff were super friendly and helpful, and the concierge helped with parking the car and paying the ZTL fee - a tad pricy at €44 per day but then nothing beats driving up the front door and offloading baggage without trawling across the city or train station as so many others we saw doing. Room was awesome. Very comfy bed and looking out onto the main square. We were in the DOUBLE DELUXE room number 263. I’ve added the floor layout plan in the attached photos and a picture of the room. Our room is definitely worth asking for as the bathroom as larger than most others. Only disappointment which some will find limited was the breakfast. It wasn’t as good as the other 4* hotels we stayed at in Venice and Pisa. I’ve added pics of the breakfast There’s plenty of choice of good 4* hotels here but I think we found the best one. You’ll love it so go ahead and book it
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Coming by car be warned you will enter the ZTL zone. Fee for parking is €44/ day but it covers...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antonio Remaschi, Direttore generale at Grand Hotel Baglioni Firenze
Responded 23 Aug 2022
Dear Deveref, thanks a lot for your feedback : your words flatter us and are the best reward to our constant efforts and passion to make all our guests’ stay memorable I hope I will see you again and I send you our warmest regards from all of us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveller6702 wrote a review Aug 2022
Tyne and Wear, United Kingdom4 contributions6 helpful votes
Finally stayed here (for one week) after previous two booking were cancelled due to Covid. The holiday was to celebrate our 25th Wedding Anniversary; the hotel knew this as it was included on our booking information and they knew we had rebooked three times. Despite this, they gave us no acknowledgement of our celebration at all (other than the guy who served us when we checked out, who referred to the note on their system and informed us he had been married more years than us)! Not even a ‘Happy Anniversary’ to go with it! Before we went on holiday, we booked the roof terrace for our anniversary evening (obviously this was now our 27th anniversary). We had already visited the roof terrace twice for drinks and the top tiers were always closed. When we went for our meal, we were told the whole of the outside was closed and we were directed to sit inside (at the same table we’d eaten breakfast at). I felt this was not the experience that had been promoted and I felt short-changed. We left and had a great night elsewhere. We had a deluxe room which was lovely. The room was mostly quiet, but if you want total quiet, don’t get a room opposite the lift. I’m very fussy about cleanliness and it certainly met my standards.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Antonio Remaschi, Direttore generale at Grand Hotel Baglioni Firenze
Responded 23 Aug 2022
Dear Traveller6702, thank you so much for your precious time in writing your review on us. From what I read I see that you had an averall good experience despite of a few snags that you have reported, I am so sorry if cause those we have not been perfect as every guest deserve, for us and for my staff will be a good chance to think and trying to always improce our services. I am sending my warmest congratulation for your 25th anniversary and wishing you a lovely day. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hannah R wrote a review Aug 2022
St. Albans, United Kingdom45 contributions58 helpful votes
We visited the rooftop bar of the hotel one evening for some drinks, we were not staying here. We booked on the website which was easy. Service was a little slow but the view was well worth it and the drinks were good. Recommend for a rooftop bar
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Antonio Remaschi, Direttore generale at Grand Hotel Baglioni Firenze
Responded 10 Aug 2022
Dear Hannah R, I am delighted to know you had a good time here and I hope this means I will have the chance to see you again at the Grand Hotel Baglioni. Thank you on behalf of all of us! Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elyse S wrote a review Jul 2022
1 contribution1 helpful vote
My fiancé, a handful of cockroaches and I stayed at Hotel Baglioni for 2 nights. We paid extra for a “garden” room that involved going up, down, and around several staircases and long dark hallways before going into a courtyard that was filled with construction work and scaffolding. To get to our room we had to duck under scaffolding. Our room had no windows and the only natural light that came in was when we opened the door to the courtyard. When we turned on the lights we found a giant cockroach scurrying across the floor. I mentioned it to the bellman and he just looked at me and said it happens. ???? The room itself was fine. It was clean, no complaints there. As always in Italy, the AC is dismal, but not having windows eliminated any chance for a cross breeze and left us baking in stale air regardless of the time of day. Every time we came back to our hotel room or turned on the lights in the morning there was either a cockroach on the floor, the ceiling, or the bed. I’m sure this is because we were in the “garden” but we basically paid extra to have more roommates than we bargained for. When telling the front desk of this they offered a “so sorry” and gave me the bill. We tried the rooftop one day for an afternoon snack and waited 40 minutes (not an exaggeration) with servers telling us “just a minute!” We finally understood we were never going to get assistance and went elsewhere. Pros: close to the train station and it’s walkable (all hotels in Florence are walkable) and the rooms were physically clean besides their pest problem Cons: literally everything else.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Antonio Remaschi, Direttore generale at Grand Hotel Baglioni Firenze
Responded 1 Aug 2022
Dear 815elyses, Thank you for leaving your comment on tripadvisor. It seems clear that we did not satisfy your expectations and it is obvious that something went wrong during your staying in our Hotel. I would like to assure you that our primary aim is the customer satisfaction and make feel at home every guest so that they can leave Grand Hotel Baglioni with a wonderful memory on us. Your full and very precise report will give us the chance to improve and check our standard of services. My most sincere apologies from me and my staff. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$111 - US$310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / San Lorenzo
NUMBER OF ROOMS
192
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Frequently Asked Questions about Grand Hotel Baglioni Firenze
Which popular attractions are close to Grand Hotel Baglioni Firenze?
Nearby attractions include Mercato Centrale (0.3 km), Jimmy's Leather Collection (0.3 km), and Florence in few hours (0.4 km).
What are some of the property amenities at Grand Hotel Baglioni Firenze?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Baglioni Firenze?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Baglioni Firenze?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Hotel Baglioni Firenze?
Yes, parking is available to guests.
What are some restaurants close to Grand Hotel Baglioni Firenze?
Conveniently located restaurants include Indian Palace, Indian Restaurant Crown of India Florence, and Royal India.
Does Grand Hotel Baglioni Firenze have airport transportation?
Yes, Grand Hotel Baglioni Firenze offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Baglioni Firenze located near the city centre?
Yes, it is 0.7 km away from the centre of Florence.
Are any cleaning services offered at Grand Hotel Baglioni Firenze?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Baglioni Firenze offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Baglioni Firenze?
The staff speaks multiple languages, including English, French, and Italian.