Plaza Hotel Lucchesi
Lungarno della Zecca Vecchia, 38, 50122, Florence Italy
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Avg. S$345 /night, 3/20 - 3/21
S$561
per night
S$417
per night
S$272
per night
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About
#74 of 425 hotels in Florence
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travellers make Plaza Lucchesi Hotel their hotel of choice when visiting Florence. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travellers like you.
You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as Plaza Lucchesi Hotel offers guests free wifi.
The hotel features a concierge, room service, and a rooftop terrace. Plus, Plaza Lucchesi Hotel offers a rooftop pool and free breakfast, providing a pleasant respite from your busy day.
Nearby landmarks such as Piazza della Signoria (0.4 mi) and Piazza del Duomo (0.5 mi) make Plaza Lucchesi Hotel a great place to stay when visiting Florence.
While in Florence, you may want to check out some of the restaurants that are a short walk away from Plaza Lucchesi Hotel, including All' Antico Vinaio (0.3 mi), Chianineria - Trattoria dall'Oste (1.0 mi), and Trattoria ZĂ ZĂ (0.8 mi).
If you are interested in exploring Florence, check out one of the parks, such as Le Cascine, Villa Il Ventaglio, and Olmo.
We’re sure you’ll enjoy your stay at Plaza Lucchesi Hotel as you experience all of the things Florence has to offer.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Rooftop pool
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
River View
Great View
Languages Spoken
English, Italian
LICENSE NUMBER
IT048017A1ICT63K3T
Location
Lungarno della Zecca Vecchia, 38, 50122, Florence Italy
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
203 Restaurants
within 0.5 kilometers
Reviews
4.5
2,160 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a serene location that's still close to major attractions, Plaza Hotel Lucchesi receives accolades for its grand atmosphere and immaculate cleanliness, particularly noted in its well-kept rooms with scenic river views. While the rooftop bar and pool stand out as highlights, some guests have called attention to the limited availability of amenities.
The attentive and caring staff earns rave reviews for exceptional service, although the value proposition is sometimes questioned due to the hotel's high prices and additional unexpected charges.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Top-notch
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Detailed Reviews
We found the hotel to be comfortable but tired looking especially the carpets and general appearance which I think is in need of a full make over. The rooms were clean but do need an upgrade. We stayed in a room with a balcony overlooking the Arno river which was nice but not really worth the extra ÂŁ600 for the privilege of having the balcony. The shower is so small and is not that practical as the doors allow water to drip all over the floor when it is opened. The hairdryer switched off after a couple of minutes which was annoying. We ate on the roof top bar which was very good and reasonable but were astonished at the price to eat the same meal in the hotel bar as it was so much more expensive. Club sandwich, ham and cheese sandwich, Limoncello spritz and Coke Zero cost 81euro in the bar which was much more expensive.
The positives are the Rooftop bar and views over Florence and all the staff were very nice and helpful and a big thanks goes to the breakfast waitress who was always pleasant. 10/10 for service.
We were surprised to receive an invoice at check in that included 87 euros for a tip which we did not agree to pay as we always pay tops for personal service.
Overall we had a good time in Florence
The positives are the Rooftop bar and views over Florence and all the staff were very nice and helpful and a big thanks goes to the breakfast waitress who was always pleasant. 10/10 for service.
We were surprised to receive an invoice at check in that included 87 euros for a tip which we did not agree to pay as we always pay tops for personal service.
Overall we had a good time in Florence
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giancarlo Carniani, Altro at Plaza Hotel Lucchesi
Responded 16 May 2024
Dear Murphy, Thank you for sharing your feedback! We are glad to hear that you had a comfortable stay and enjoyed our rooftop bar, the stunning views, and the helpful service provided by our staff. Regarding the concerns you raised, we want to assure you that we strive to provide a pleasant experience for all our guests. Extra fresh towels are available upon request, and our housekeeping team is always ready to quickly address any issues, such as water spills in the bathroom. If a hairdryer malfunctions, we will gladly replace it immediately to ensure your comfort and convenience. As for the tip included in your invoice at check-out, please note that this tip is completely optional. We always aim for transparency and strive to ensure all charges are clearly communicated, both at check-in (through our welcome brochures as well) and check-out. Thank you once again for your feedback, and we hope to welcome you back to our hotel in the future. Best regards, Andrea B. Front Desk, Plaza Hotel Lucchesi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel and fabulous location overlooking the Arno River. Very elaborate breakfast included with the rates served until 10:30am. Very helpful staff. The hotel is looking a little outdated and old. Could really use an update. It was very warm in our room due to the unusually hotter weather in Nov.. the air conditioning was turned off for the year. The windows had a warning regarding mosquitoes when opened. Couldn’t help it and had to open a window to sleep and woke up to several mosquito bites. Yes, they warned me, but it was way too hot in the rooms
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Date of stay: November 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Where do I start? Firstly, the location is right along the Arno River. It is on a street that isn’t super busy so it is off the beaten path in a way but maybe a 5-10 min walk to all the restaurants and shops. Prepare for a lot of walking!!
This hotel is beautifully decorated with French undertones. Everything is clean, new, and just gives you a cozy feel. I wanted to hang out in the lobby most of the time because it was just so inviting. The staff is really friendly, also.
We originally got a classic room but decided to invest in the upgrade to the two story room with terrace and it did not disappoint!!!! The view is postcard-perfect. I also suggest investing in breakfast at the hotel because the buffet was really nice and offered a variety of choices.
Overall, I’d stay here again for a little less crowd and a little more comfort.
This hotel is beautifully decorated with French undertones. Everything is clean, new, and just gives you a cozy feel. I wanted to hang out in the lobby most of the time because it was just so inviting. The staff is really friendly, also.
We originally got a classic room but decided to invest in the upgrade to the two story room with terrace and it did not disappoint!!!! The view is postcard-perfect. I also suggest investing in breakfast at the hotel because the buffet was really nice and offered a variety of choices.
Overall, I’d stay here again for a little less crowd and a little more comfort.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip:Â Prepare to walk!
Don’t skip the breakfast buffet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giancarlo Carniani, Altro at Plaza Hotel Lucchesi
Responded 29 Dec 2022
Dear Guest, wooow!! Thank you for such a beautiful feedback: we are delighted to read your comment about your stay at Plaza Hotel Lucchesi. We are super happy to read that the features and the style of the Hotel met your taste; also we are glad to know that you enjoyed the bar and lobby area. The room you chose is really beautiful and as you said from the balcony it seems to be in a postcard! Grazie mille for all the kind words you expressed to describe your Florentine stay. We are looking forward to welcome you again, Kind Regards, Giancarlo Carniani General Manager To Florence Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an old hotel with an update. The lobby and the lobby bar are beautiful and we were grateful for a very good traditional American-style breakfast buffet for days that we wanted to enjoy. Service by all staff was impeccable, very attentive. The public areas, the hallways and the stair cases are expansive and beautiful, and there are also two elevators which were also spacious, but then the rooms are very tight and small (but clean!). The original flooring and ornamental details are preserved. The bed was hard and very uncomfortable and the pillows were flat and almost the size of airplane pillows. I had to use the extra duvet to lay down for cushioning to be able to sleep. The views are right on the river in Florence and it is about 4 or 5 blocks to the Ponte Vecchio and about same distance to the main attractions in Rome. The valet service for parking a car was somewhat cumbersome because there are bike lanes to navigate and the parking was only by valet. So we had to be patient and wait for valet service when we needed access to our vehicle. Dinner options are about 3 blocks, so nothing in immediate proximity. The bathrooms are SMALL and do not offer wash cloths. Only full size towels and hand towels - but the bidet got a fresh tea towel very day. Also, there is no soap shelf inside the shower, but there is a table at the end of the shower that was quite complicated to use because tissue boxes were place on the top. Also, there is a bidet and a toilet, but the bidet is placed first and the toilet is tucked behind the sink which you have to navigate around. The location is great, but the beds being uncomfortable and the small sizes of room are something to consider.
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Date of stay: March 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giancarlo Carniani, Altro at Plaza Hotel Lucchesi
Responded 24 Apr 2022
Dear Guests, thank you for the time you took to review your experience at the Plaza Hotel Lucchesi. We are delighted to read that you found our service impeccable and that you enjoyed the American-style breakfast buffet. Thank you also for having mentioned the location and the beautiful views you had from your room. Regarding the parking service we are surprised to read that you didn't have a good experience; at check-in we help our Guests with their bags and we park the car for them. We apologize if for your check-in or for using the car you had to wait a little bit. In general our Guests really enjoy the valet service because they bring the car just in front of the Hotel, but for next time please do not hesitate to communicate us that you prefer to park the car by yourself. Regarding the bed we are sorry to read you found them uncomfortable, it is not what the majority of our Guests think. If you will come to visit us again please do not hesitate to ask us the topper that makes the bed softer. We hope to welcome you again, Kind Regards, Giancarlo Carniani General Manager To Florence Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very grand from the moment you step out of your taxi to the moment you are stepping back into your taxi or car. The staff is more than welcoming and eager to help you. We enjoyed a room with a view of the river, which also helped you to see the grand vistas that were available on that side of the hotel.
The rooftop bar and pool was very refreshing after a long day of walking around Florence. The view from the rooftop was extremely fascinating as you could see much of Florence there.
The room was exquisite. the shower more than adequate as I am a shower person and really enjoy a long, hot shower. The room had a refrigerator and a safe which was also Convenient.
The hotel is approximately 10 blocks from the city, but if you walk straight towards the two bridges, you will find yourself in the middle of great shopping,
The rooftop bar and pool was very refreshing after a long day of walking around Florence. The view from the rooftop was extremely fascinating as you could see much of Florence there.
The room was exquisite. the shower more than adequate as I am a shower person and really enjoy a long, hot shower. The room had a refrigerator and a safe which was also Convenient.
The hotel is approximately 10 blocks from the city, but if you walk straight towards the two bridges, you will find yourself in the middle of great shopping,
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Date of stay: August 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â tip- gelato is mounded up, it is not true gelato it is artificial flavored so make sure if you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giancarlo Carniani, Altro at Plaza Hotel Lucchesi
Responded 24 Sept 2024
Good afternoon, Thank you for your wonderful review! We’re delighted to hear you enjoyed your stay, from the views to the whole rooftop experience. It was a pleasure having you, and we hope to welcome you back again soon! Best regards, Andrea B. Front Desk, Plaza Hotel Lucchesi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was in a great location within walking distance from all the sights and in a quieter area away from the hustle and bustle. Very comfortable room with a view of the Arno river. Lovely rooftop area to sit and admire the views and American bar with a small pool. I had bed and breakfast and I very much enjoyed the wide variety of breakfast on offer. Staff were friendly and welcoming. I would highly recommend this hotel as this was my first solo trip I felt very safe and comfortable. When I arrived the hotel had left me a note wishing me a pleasant stay and a gift bag with biscotti biscuits, a book, and some wax candles. A very lovely welcome for my 4 night stay. Highly recommend.
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Date of stay: June 2024Trip type: Travelled solo
Room Tip:Â Get booking as everything about this hotel was lovely.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giancarlo Carniani, Altro at Plaza Hotel Lucchesi
Responded 4 Aug 2024
Good evening, Thank you for your feedback and the 5-star rating! We look forward to welcoming you back soon for another memorable stay. Best regards, Andrea B. Front Desk, Plaza Hotel Lucchesi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
We stayed for one night in this beautiful and comfortable structure a stone's throw from Santa Croce, mentioned by the Association of historical places of Italy with the patronage of Cultural Heritage. From the first impact you get an idea of both the historical and artistic context, just think of the enormous and spectacular Seguso chandelier that can be admired in the bar.
The spacious room offered as a welcome upgrade is equipped with every comfort including a laptop that can be used for various needs. From the terrace you can enjoy a beautiful view of the city and there is also an enjoyable swimming pool. Breakfast with quality products and good choice, welcoming and helpful hotel staff. May I suggest adding a topper to the mattress which did not seem comfortable. However, excellent structure.
The spacious room offered as a welcome upgrade is equipped with every comfort including a laptop that can be used for various needs. From the terrace you can enjoy a beautiful view of the city and there is also an enjoyable swimming pool. Breakfast with quality products and good choice, welcoming and helpful hotel staff. May I suggest adding a topper to the mattress which did not seem comfortable. However, excellent structure.
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was quite unapologetic that when the temperature in our room rose to very uncomfortable levels, they blantenly refused to allow us to adjust our thermostat that management controls from a central location. They accommodated us with a cheap fan. Management later confessed that the air-conditioning system is turned off automatically at night. For three nights the humidity and temperatures reached unpleasant and uncomfortable levels so much that we were forced to sleep with our balcony door open to simply allow air flow in the room. I witnessed staff delivering fans to other guest rooms. I later developed upper respiratory problems from the warm moist air. This hotel wants to be a nice hotel. The staff was satisfactorily pleasant. But this old renovated building suffers from delivering modern comforts of new resorts. Be cautious. We visited 10/26-28 2023.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â The rooftop view is stunning.
The central energy management system controlling the guest room air...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giancarlo Carniani, Altro at Plaza Hotel Lucchesi
Responded 15 Dec 2023
Dear Mike, First of all, thank you for your feedback. We regret any inconvenience caused by the temperature in your room but please understand that this was a period of unusual temperatures in Florence, as in many other places too. Our guests can adjust the settings of their room within a certain range by using an individual thermostat, however the central control system determines whether the rooms are provided with warm or cold air based on the season. Our staff does its best to address our guests' preferences by providing additional amenities like heaters or fans. Your insights are valuable and we take note to ensure we can always provide a more comfortable experience to our guests. We hope to have the opportunity to welcome you back! Best regards, Andrea B.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot say how much we loved staying at this hotel. The food was exceptional, both the breakfast buffet selection and dinner in the hotel restaurant.
The staff, especially the breakfast staff, was a special part of our stay.
The location along the river and the view from the rooftop were also a very beautiful part of this visit.
The staff, especially the breakfast staff, was a special part of our stay.
The location along the river and the view from the rooftop were also a very beautiful part of this visit.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are regular visitors to this hotel for the roof too bar but this was our first stay.
The room was gorgeous a deluxe double very quiet, beautiful sheets and turndown service. The service here is first class and on check out we were offered bottles of water for our journey just a lovely touch and so appreciated.
Wonderful Aquaflor diffusers around the hotel it smelt so good every time we walked in . We will definitely be back,
The room was gorgeous a deluxe double very quiet, beautiful sheets and turndown service. The service here is first class and on check out we were offered bottles of water for our journey just a lovely touch and so appreciated.
Wonderful Aquaflor diffusers around the hotel it smelt so good every time we walked in . We will definitely be back,
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giancarlo Carniani, Altro at Plaza Hotel Lucchesi
Responded 19 Sept 2022
Dear Mrs. Girardier, Firstly we would like to thank you for taking the time to write a review on your stay with us. We are so pleased to hear that you enjoyed your stay and thank you for your appreciation. Thank you for your mention to the service and little class touvch as Aquaflor diffusers. We hope to welcome you again, Kind Regards, Giancarlo Carniani General Manager To Florence Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes there is.
Yes, it does! I have long, pretty thick hair, and I always bring my own hair dryer when traveling locally because I hate those tiny hotel hair dryers. I don't remember having any complaints of how the hair dryer worked at the Plaza Hotel Lucchesi.
Yes. It's a rooftop pool.
…
"Concierge was extremely helpful in ordering taxis any time we needed one. Taxis arrived within minutes of ordering. "Read full review
"tip- gelato is mounded up, it is not true gelato it is artificial flavored so make sure if you buy gelato That is flat and usualy covered"Read full review
"If you get room with water view go higher up than first floor because of street noise. "Read full review
…
PRICE RANGE
S$289 - S$602 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza lucchesi florence, hotel plaza lucchesi
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Croce / Centro Storico
NUMBER OF ROOMS
92
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Plaza Hotel Lucchesi
Which popular attractions are close to Plaza Hotel Lucchesi?
Nearby attractions include Piazzale Michelangelo (0.4 km), Enoteca Pontevecchio (0.2 km), and Wine & Cheese shop (0.4 km).
What are some of the property amenities at Plaza Hotel Lucchesi?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Plaza Hotel Lucchesi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Plaza Hotel Lucchesi?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Plaza Hotel Lucchesi?
Conveniently located restaurants include Boccanegra, Trattoria I Fratellini, and La Buchetta Food & Wine Restaurant.
Are there opportunities to exercise at Plaza Hotel Lucchesi?
Yes, guests have access to a rooftop pool during their stay.
Is Plaza Hotel Lucchesi located near the city centre?
Yes, it is 0.9 km away from the centre of Florence.
Are any cleaning services offered at Plaza Hotel Lucchesi?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Plaza Hotel Lucchesi?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Plaza Hotel Lucchesi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.