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Plaza Lucchesi Hotel

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#53 of 422 Hotels in Florence
Certificate of Excellence
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1,349 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
Ornskoldsvik, Sweden
Level Contributor
119 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW via mobile

We was booked here by our supplier. Very nice hotell and very close to all in the center of Florence. The breakfast was the best Ive ever had in an Italian Hotel. I had a singel room that was quit small but okey! The room was however very warm and I couldnt decrease the warm air though. Nice pool at... More 

Helpful?
Thank Anders S
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

I booked this hotel based on the great reviews, location and the views. We stayed in a premium double room 116. The room itself was nice and roomy but our view was an airshaft. We were VERY disappointed. I asked the front desk to switch and was informed we would need to pay more for a different room. It was... More 

Helpful?
Thank VanessaLoree
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback concerning your stay with us. Guest reviews always help us to improve our services. I am truly sorry to read you did not enjoy your Premium room. This category of room does not have a special kind of view. Some Premium room faces on an internal courtyard (like your room) and some... More 

Chicago
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Beautiful, Dreamy, Excellent Location and Gorgeous Rooftop Pool, amazing breakfast. Right on the Arno River. Close to everything, walkable and beautiful. Our room was sizable with a beautiful terrace that overlooked the entire city. Stunning. I would definitely stay here again. The only hicup was the conceriege was not the most helpful. I would try to set up itineraries, etc... More 

Helpful?
Thank Greekgoneloca
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for sharing your magic experience with our readers! I am thrilled to read you enjoyed our great location, the Hotel decoration and your Deluxe room with stunning view on the Duomo and Santa Croce Church! I am surprised to read your note concerning our Concierge as they do always their best to assist and help our... More 

london
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago

The hotel is on the river just 5 mins by cab from the railway station costing around 12 euros - and we weren't ripped off. the hotel has a tasteful contemporary reception with lots of sofas and a comfortable modern bar area off reception. Fabulous reception staff happy and welcoming from the moment you arrive. Porter also helpful and friendly... More 

Helpful?
Thank josh4London
Giancarlo_Carniani, Direttore generale at Plaza Lucchesi Hotel, responded to this review

Dear Guest What a pleasure to read your amazing words!!! First of all I would like to thank you and for sure I will extend your review to all my Staff, that always do their best to make comfortable and unforgettable the stay of our guests!! I am glad to know how much you appreciated your room overlooking the center... More 

Forked River, New Jersey
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Just stayed at the Plaza Lucchesi Hotel as part of the Parillo tour of Italy. Loved this hotel. Positive Comments: Modern, updated, clean spacious rooms. Great bar/lounge area to enjoy a drink before dinner. Bar/lounge staff very pleasant and helpful. Plenty of breakfast choices. Hotel is in walking distance of the Galleria Dell Accademia, the Duomo, Piazza Della Signoria, and... More 

Helpful?
1 Thank Barbara B
Giancarlo_Carniani, Direttore generale at Plaza Lucchesi Hotel, responded to this review

Dear Guest Thank you for sharing your five star review!! I am delighted to know how much you loved your stay at Plaza Lucchesi, starting from our Bar with friendly staff to our strategic location, just fews steps from the main attractions! I apologize if you had a room only with shower the Hotel, as you wrote, has got also... More 

West New York, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I stayed here in 2001. It was a lovely and well run hotel then and still is. Completely revovated the public areas are still beautiful and comfortable. There are stairs from the entrance to the lobby which you should know. The hotel faces the Arno river and if you are lucky enough to get a room with a river view... More 

Helpful?
Thank Carla S
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, That’s a pleasure to read your five star review!! I am glad to know you appreciated our renovation and the amazing view that you had from the room.. Our Rooftop has an outstanding view of Florence from each side, especially with a good light at sunset!! I am really proud of all my staff, that is always at... More 

Plymouth, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

The Plaza Lucchesi was the anchor and most important focal point in my long weekend holiday plans, it did not disappoint in any way. Incredibly friendly and attentive staff, beautiful room with views over the Arno river and gardens and hills beyond. Rooftop terrace amazing views across whole of Florence which proved to be the most romantic and perfect place... More 

Helpful?
Thank Mark L
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, First of all I want to thank you for sharing your beautiful review on Tripadvisor! I am delighted to read how much you enjoyed your stay at Plaza Lucchesi during an important moment for you!!! I agree with you that Florence is an amazing and romantic city also in the raining days! That’s a great pleasure to know... More 

Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Wonderful location. Room with a balcony was fantastic. The views from the rooftop pool are amazing. I found it difficult to differentiate hotels from the reviews but this place is absolutely worth choosing. It has a very high end feel

Helpful?
Thank Paul D
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, thank you for your wonderful review on Tripadvisor! I am very glad to read how much you loved your experience at Plaza Hotel Lucchesi and that you loved our de-luxe room with balcony and the stunning view of the city from Empireo rooftop! Looking forward to welcoming you soon! Best Regards More 

Tallinn, Estonia
Level Contributor
2 reviews
Reviewed 3 weeks ago via mobile

I have booked this hotel on booking.com after reading all comments and checked the rating. Location is very good and quite staff is friendly, breakfast average nothing special. When booking a standard room hotel does not post photos of bathroom - please be careful, bathroom in standard room are awful, old and dirty. After we have complained - hotel made... More 

Helpful?
Thank Astanovskaja
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, your review already predicted to my Reception Staff as a sort of moral threat finally has come!!! I thank you for giving to me the opportunity to clear up to all our readers also our view of the facts. Your complaint about the classic room selected from you at the reservation time came at the Reception just at... More 

Geneva, Switzerland
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 weeks ago

Very comfortable rooms ( newly redone ). Nice welcome at recpetion desk, great concierge. Funny ground floor with shops, etc...but not at all cosy or elegant. Fantastic terrasse , with a bar and swimming pool on the roof with a spectacular view over Florence and the neighborhood, right on the Arno river. Walking distance from the center. A must in... More 

Helpful?
1 Thank Bruce L
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest Thank you for sharing your review about Plaza Hotel Lucchesi! I am delighted to read that you enjoyed your stay and the wonderful view of Florence from our Rooftop. We are just few steps from the main attractions of the center, really in the heart of the city! I hope to see you back in summer, so you... More 

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Plaza Lucchesi Hotel

Address: 38 Lungarno della Zecca Vecchia, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: $158 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Plaza Lucchesi Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Plaza Lucchesi Florence
Hotel Plaza Lucchesi
Hotel Style:
#34 Luxury Hotel in Florence
#38 Business Hotel in Florence
#41 Romantic Hotel in Florence
#42 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Plaza Lucchesi Hotel staff and other travellers.
45 questions
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Questions? Get answers from Plaza Lucchesi Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces the Duomo !!!”
  • View from rooftop pool
  • View from our room
  • Arno River View from Rooftop
 of 5 bubbles Greekgoneloca, 25 Nov 2016 | Read review
“city view prettier and higher away from noise of the streets”
 of 5 bubbles josh4London, 20 Nov 2016 | Read review
“Request a room that has both a bathtub and shower unit.”
 of 5 bubbles 438barbarab, 20 Nov 2016 | Read review
“Get a room with a balcony. It is worth the extra money”
 of 5 bubbles pauldM5999UF, 10 Nov 2016 | Read review
“Prenium room are well, Suite are amazing.”
 of 5 bubbles charl431, 2 Nov 2016 | Read review
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