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The hotel is fine, upscale but no pulse in a dead part of town. The rooms are clean and comfortable, though there is something off about the hotel. The concierge is useless, which is the main reason we book 4-5 star hotels when we go...More
1 Thank lotsoftravel123
Response from Giancarlo_Carniani, Manager at Plaza Lucchesi HotelResponded 8 July 2015
Thank you for your review which had my best attention.
I have deeply investigate and I was able to trace your reservation.
Let's start analyzing it point to point:
- I am surry if you had a bad relationship with our concierge desk....More
This hotel has a very luxurious feel to it, with a beautiful lobby area. The staff is a little aloof, but generally ready to help and answer questions. Once again, Becky from Beach Bum Vacations arranged for an excellent room. We had room 104, which...More
Charming, modernized hotel in a great location in Florence. Was within close walking distance of many restaurants and leather shops in the Santa Croce area. Room was very spacious. Bathroom was a bit dated but very clean. We absolutely loved the rooftop bar and pool....More
What a lovely hotel! We stayed at Lucchesi with our immediate family, taking up 5 rooms for our wedding week in Florence. All our superior rooms were spacious, clean, and had wonderful views of either the Arno river or the Duomo. The decor was tastefully...More
I stayed at the Lucchesi in mid June. It was the start of high holy tourist session and so Florence was a sea of humanity. The Lucchesi is located near Santa Croce which is no quite in the city center. I really enjoyed that as...More
1 Thank mjj2red
Response from Giancarlo_Carniani, Direttore at Plaza Lucchesi HotelResponded 7 July 2015
Dear Guest of Tripadvisor,
Thanks for leaving your review to our readers.
I agree with you when you say that Plaza Lucchesi is the best choice for those who want to stay a few steps from the historical center but away from the bustle of...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
US$152 - US$634 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#36 Luxury Hotel in Florence
#38 Business Hotel in Florence
#41 Romantic Hotel in Florence
#42 Family Hotel in Florence
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Response from Jacopo L | Property representative |
Hello there, I am glad to inform you that the rooftop bar is open also to non-guests while the pool is accessible only to the hotel guests. For any kind of information or to reserve a table, please feel free to contact... More
Hello there, I am glad to inform you that the rooftop bar is open also to non-guests while the pool is accessible only to the hotel guests. For any kind of information or to reserve a table, please feel free to contact directly the hotel asking for the rooftop bar "Empireo".