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The property was absolutely filthy. Dirty bed linen with blood stains. Dusty phones. All the rooms were in a poor state of disrepair. There were oil stains on the walls. We were forced to leave the hotel on the same night. The toilets were not...More
My stay at the place has been not so great.
To start with, the wife here is terrible. Toilet kit was never supplied when checked in. Water and tea bags not kept after the first day.
To make matters worse, the refrigerator didn’t work.
This is the worst hotel we've ever stayed. DO NOT STAY HERE!!!
Poor service, people are rude, NO air conditioning, noisy rooms, terrible location.
Rooms a renovated and look nice but they are very uncomfortable 25 Euros by taxi to Florence center!! We paid for...More
Response from goldenmirage, Responsabile relazioni con la clientela at Hotel MirageResponded 4 weeks ago
Questa recensione non è per niente in linea con i nostri servizi offerti. Purtroppo in periodo fiera quando le quotazioni...More
I booked this on my corporate web site. big mistake, did not review online. the corporate rate is more than double the available rates. Everything about this place is bad, horrible outdated, decrepit room, ripped carpet, stains, bugs, horrible internet (I am using my phone...More
Response from goldenmirage, Responsabile relazioni con la clientela at Hotel MirageResponded 15 June 2017
Gentile cliente, questa recensione non rispecchia il nostro livello di servizio. Per niente edificante ne costruttiva per chi legge queste...More
We stayed here before an early morning flight out of Florence. The hotel was already noisy--you could hear trains, plans and cars. Then hoards of people arrived--3 bus loads, apparently. They talked at full volume in the hall, making incredible noise. Don't stay here if...More
US$66 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#124 Luxury Hotel in Florence
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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