Everything (staff, facility, cleaness, location, breakfast, cost performance, etc.) was perfect and beyond expectation compared to the price I paid. I really cannot find anything negative at all. I want to visit again.
I stayed at this hotel right before Christmas for 3 nights. The hotel is very nice and close to the Duomo. It is within walking distance to everything. The staff was friendly and helpful. Though the hotel does not have a spa, the staff arranged for a great in-room massage. The rooms are on the smaller side but very nice and the beds and bedding are very comfortable which is more important. The bathroom was a good size and the shower was fantastic. The breakfast which was included was good and there were many options. I would recommend this hotel. The hotel is wheelchair accessible. The entrance is flat and there are two elevators. Though I did not request a wheelchair accessible room, the one I had worked for me.
Marvellous hotel, best ever location, highly professional, polite staff speaking English excellently. (We are extremely sorry for them and the whole Italian tourism. They were more than professional...)
Was in Florence a day after Christmas 2019 stayed 2 nights. Love the location of this hotel just walking distance to the beautiful duomo piazza and shopping streets. The room is a bit small but understandably so given the location. Most importantly the room was clean, modern looking and well maintained. I remember the breakfast was great with good variety and the coffee was excellent! The front desk was exceptionally helpful, giving recommendations on where to go and helped w arranging transportation. We were also given welcome drinks Prosecco/ fruit juice. Definitely worth staying here. Hope the hotel pulls thru this difficult covid situation and employees are kept safe!
Highly recommend this hotel right in the city centre in close proximity to many attractions. The staff are amazingly professional, helpful & attentive. The rooms are super clean & comfortable & come with free minibar. Breakfast is very satisfying with Amsatou being a wonderful team member bringing delight each & every morning.
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