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Borgo San Jacopo 3/R, 50125, Florence Italy
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Traveller (964)
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Panoramas (17)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pitti Palace Firenze al Ponte Vecchio
Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#77 of 429 hotels in Florence
Location
Cleanliness
Service
Value
Travellers' Choice
Finding an ideal romantic hotel in Florence does not have to be difficult. Welcome to Pitti Palace Firenze al Ponte Vecchio, a nice option for travelers like you. Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Pitti Palace Florence makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a rooftop terrace, and room service. In addition, guests can enjoy free breakfast during their visit. As an added convenience, there is parking available to guests. While staying at Pitti Palace Al Ponte Vecchio Hotel, visitors can check out Ponte Vecchio (0.1 mi) and Piazza della Signoria (0.2 mi), some of Florence's top attractions. While you’re here, be sure to check out some of the cafes, including La Ménagère, Snack Bar Anna, and Vivoli, all of which are a short distance from Pitti Palace. Plus, during your trip, don’t forget to check out some of the popular architectural buildings, such as Campanile di Giotto, Basilica San Miniato al Monte, and Church of Santa Maria Novella. Pitti Palace al Ponte Vecchio puts the best of Florence at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Spanish, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
372Restaurantswithin 0.5 km
288Attractionswithin 0.5 km
2392Reviews64Q+A100Room tips
Traveller rating
  • 1,155
  • 926
  • 223
  • 62
  • 27
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Popular mentions
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Most Recent
KellyNN16 wrote a review Yesterday
Northampton, United Kingdom1387 contributions249 helpful votes
What a joke!! €16 to get into the place only to find 2 of the 4 exhibitions closed. Surely the tickets should have been priced pro rata or at least you should have been alerted at the kiosk. Once in it was fine- I thought there was a lot of glare in many paintings making them hard to see. The lighting needs to be tweaked to sort this out.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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909sunnyk wrote a review Jul 2021
Newport Beach, California7 contributions18 helpful votes
Hotel's Favourite
Absolutely loved my stay for 5 nights at this Hotel. This was my first stay at this property. The staff at the Hotel are welcoming and friendly. A special shout out to Lucia who helped me with my booking. The location of this hotel in my opinion is best in the city. You have the Ponte Vecchio right outside the front door and you are walking distance to virtually every attraction in the city. The roof top restaurant which has great views of the city and breakfast were excellent. Loved the room #502 I stayed in, bright, spacious, very comfortable beds. Will definitely be staying here again in December and on any future visits.
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Date of stay: June 2021
Rooms
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Service
Room Tip: Absolutely loved my room#502. Spacious, comfortable, and quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 12 Jul 2021
Dear Sunny, thank you so much for your positive review about your stay with us. We are glad that you enjoyed your stay and wish to welcome you back again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michelle D wrote a review 25 Sep
San Antonio, Texas1 contribution
We enjoyed a wonderful 3 night stay here in September 2022. We stayed in a junior suite with a wonderful balcony overlooking the streets of Florence. While it was noisy on the balcony, the room was very quiet and we slept great. The location is hard to beat for walking around and exploring all that Florence has to offer. Very conveniently located next to a grocery store as well and the breakfast was good.
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Review collected in partnership with this hotel
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded yesterday
Dear Michelle, we thank you for your nice review and are happy that you enjoyed your stay. We look forward to welcoming you back soon Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wilsonsp1 wrote a review 24 Sep
Preston, United Kingdom15 contributions4 helpful votes
We stayed at the Pitti Palace for three nights and had a great time. Its location by the Ponte Vecchio is excellent and its roof top restaurant gives fantastic views over the city. The staff were friendly and helpful, and our room was clean and comfortable. The breakfasts were good, and late night drinks in the roof top bar were a great end to a day! We’d recommend it to anyone.
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Review collected in partnership with this hotel
Date of stay: September 2022
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded yesterday
Dear Wilson, thank you so much for your wonderful review. We are glad that you enjoyed your stay and service and look forward to your next visit. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonny L wrote a review 23 Sep
Manchester, United Kingdom3 contributions1 helpful vote
We stayed at this hotel in Sept 22. The staff were very good and the location is exceptional. However The Cons The rooftop terrace was closed through the day .This seems crazy as we wanted some chill time other than sitting in our bedroom.It is a selling feature for the hotel so why not utilise it.? Also on our floor 3 the carpet was so threadbare it gave a bad appearance to what is not a cheap hotel to stay at. Overall we had a nice stay but would not rush back
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rachel A wrote a review 22 Sep
38 contributions2 helpful votes
This is a nice hotel, very accommodating, air conditioning works well and room amenities are nice. Room is pretty spacious for European hotel. The breakfast is served on the rooftop and the views are absolutely amazing. We were in Europe for about 20 days and this was one of the best breakfasts that we had the whole time, really enjoyed it. The hotel is located just a few steps from the ponte vecchio bridge….this is great to be so close to everything except when you open the door and there are crowds of people right there at the hotel entrance. It also makes it kinda loud at night. Overall the hotel is great, just not our preferred location in terms of being so close to such a busy tourist attraction.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Evelyn wrote a review 21 Sep
Zürich, Schweiz35 contributions30 helpful votes
We are convinced; in Florence you cannot find a better location to stay. The rooms are well equipped and the welcoming and helpful ways of the staff makes you feel home. All the sights are in walking distance.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Colin K wrote a review 21 Sep
Leicester, United Kingdom23 contributions14 helpful votes
If you want to be in central Florence then this hotel is perfect, literally next door to the Ponte Vecchio. Reception staff were fantastic, however whilst the top floor restaurant offered fantastic views, the staff were not as friendly and almost a bit rude when we asked to sit in a specific place. Hence only the 4 stars, but more really a 4.5.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TimWandMelG wrote a review 19 Sep
Austin, Texas277 contributions388 helpful votes
The Hotel Pitti Palace is possibly the best located of any hotel in Florence. There are some very expensive hotels north of the river but honestly they’re not worth it. Given it takes two minutes to cross the Ponte Vecchio from the south to the north side where most of the tourist attractions are, our suggestion is to stay on the south side. Also, it’s almost next to the Ponte Vecchio private car parking location so you only need to wheel your suitcases a short distance from the car park to the hotel. Alessandro at the front desk was brilliant. He couldn’t have done any more for us. Check-in was easy and his customer service skills are second to none. The building is clean and well-maintained. The rooms are spacious, clean, comfortable and were well-cleaned each day with new towels. Our room had a small terrace overlooking the street below and the roof top restaurant has excellent views over the city. Some people on TripAdvisor mentioned they expected more for their money. Our suggestion is to shop around as our deal was very reasonable. Finally, a hint - the hotel is on a main road in a highly touristy area right next to the Ponte Vecchio - ask for a room as high up as possible to avoid the street noise that occurs all day and night. We were on floor five and it was fine.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 6 days ago
Dear Sir, thank you very much indeed for your review. We are so glad that you have a so positive experience in our house. We hope to welcome you again in the future. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike wrote a review 17 Sep
Dronfield, United Kingdom2 contributions
Very enjoyable stay. Helpful staff, comfortable room, good breakfast in a dining room overlooking the city. Location is amazing right at the end of the Ponte Vecchio. This was our third visit and we would choose it again despite a few downsides. Location is one - don’t drive to it as it is in the central traffic exclusion zone. We got fined! But you can avoid this by leaving your car outside the zone and taking a relatively short walk. Useful to know in advance. Also hotel corridors need new carpets and bathrooms a little refurbishment. Despite these inconveniences highly recommended for is vey helpful staff and great location (once you get there!)
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$113 - US$232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pitti palace al ponte vecchio hotel florence, viva hotel florence, pitti palace florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Oltrarno / Pitti / Santo Spirito
NUMBER OF ROOMS
87
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Frequently Asked Questions about Pitti Palace Firenze al Ponte Vecchio
Which popular attractions are close to Pitti Palace Firenze al Ponte Vecchio?
Nearby attractions include Piazza della Signoria (0.4 km), Gallerie Degli Uffizi (0.2 km), and Ponte Vecchio (0.08 km).
What are some of the property amenities at Pitti Palace Firenze al Ponte Vecchio?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Pitti Palace Firenze al Ponte Vecchio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pitti Palace Firenze al Ponte Vecchio?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Pitti Palace Firenze al Ponte Vecchio?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pitti Palace Firenze al Ponte Vecchio?
Conveniently located restaurants include Gustarium, I' Girone De' Ghiotti, and Degusteria Italiana agli Uffizi.
Is Pitti Palace Firenze al Ponte Vecchio located near the city centre?
Yes, it is 0.06 km away from the centre of Florence.
Are any cleaning services offered at Pitti Palace Firenze al Ponte Vecchio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pitti Palace Firenze al Ponte Vecchio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pitti Palace Firenze al Ponte Vecchio offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Pitti Palace Firenze al Ponte Vecchio?
The staff speaks multiple languages, including English, Spanish, French, and Italian.