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Hotel Basilea

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Traveller (136)
Room & Suite (95)
Dining (4)
Overview
  • Excellent7%
  • Very good14%
  • Average22%
  • Poor17%
  • Terrible40%
Travellers talk about
“ten minute walk”(2 reviews)
“excellent stay”(2 reviews)
“yogurt”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Concierge
Free Parking
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (270)
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43 results
Traveller rating
6
7
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21
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Time of year
LanguageEnglish
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6
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5
4
21
Show reviews that mention
All reviewsten minute walkexcellent stayyogurtperfect locationreceptionisteuropeduomocheeseterrace
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1 - 5 of 43 reviews
Reviewed 2 weeks ago via mobile

We stayed at the hotel for a couple of days. The location is perfect, quiet during the night and close to the main attraction of Florence. The staff was very helpful for giving recommendation on the places to visit. On my next trip will be...More

Thank Gerhard T
Reviewed 5 weeks ago via mobile

All I can say is...I wish I read the reviews on here rather than just on booking.com No issues with the staff as they were friendly for the most part. Our main issue was finding live bed bugs, asking for someone to come up and...More

1  Thank Tiffani W
Response from BASILEA H, Responsabile relazioni pubbliche at Hotel BasileaResponded 4 weeks ago

Hello Tiffani W, I am sorry to hear that your stay at our hotel wasn't pleasant & please accept our sincerest apologies for the inconvenience. I am going to inform you that we do inspection every three month from a specialized company in disinfestations against...More

Reviewed 6 June 2018

It was a really fine hotel, liked it so much. The location was perfect, only minutes away of the city centre. The staff were so friendly, caring and willing to help with everything, especially the guy whose name unfortunately I never learnt :( Liked the...More

Thank Marina S
Reviewed 29 April 2018 via mobile

This hotel is the worst hotel we've ever visited. If it were possible to give 0 rating, I would give it to this hotel. 1. On check-in hotel requested to pay city tax in advance, instead of paying on check out typical in Italy. When...More

Thank pavelhoch
Response from BASILEA H, Responsabile relazioni pubbliche at Hotel BasileaResponded 1 May 2018

Hello Mr. Pavelhoch, We are sorry to see that your stay in our hotel wasn't pleasant! I love the way you built this "theatre" but let's start answering all of your ten disappointing points. 1. All the cities have different ways to pay the city...More

Reviewed 6 December 2017 via mobile

My husband and I recently stayed at Hotel Basilea for four nights and had a wonderful stay. Firstly we must commend the front of desk staff Eva and Albert who looked after us so professionally and with such great hospitality, friendliness and support for us...More

3  Thank Anne H
Response from BASILEA H, Reception at Hotel BasileaResponded 9 December 2017

Dear Anne H I'm delighted to read your words of appreciation and i thank you very much. Your satisfaction is our best compensation, you encourage us to pursue our efforts and make us proud. Looking forward to welcoming you again I remain, Best Regards Albert

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Concierge
Multilingual Staff
Breakfast included
Room amenities
Air Conditioning
Details
Price range
US$57 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$57 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (136)
Room & Suite (95)
Dining (4)
Nearby
San Lorenzo
San Lorenzo’s lively merchants shout out from behind
stalls with an array of products in one of the most
traditional neighborhoods in Florence. Different
ethnic groups join together in the large outdoor
market of San Lorenzo and in the Central Market, a
vast multi-floored building. Visitors are bound to
fall in love with this area and in particular, with
its variety of food, especially those focusing on
...More
Questions & Answers
Ask a question
Elizabeth M
2 February 2018|
AnswerShow all 3 answers
Response from BASILEA H | Property representative |
Hi Elizabeth We don't have a bed bugs absolutely. We renovated 25 bathrooms in the last 3 months. Best regards Ismail Manager
0
Votes
Google Translation
Riley S
9 October 2016|
Answer
Response from Andres S |
hola buena tarde, quería saber así como me han dicho algunos viajeros si es que las instalaciones de este hotel son muy viejas y si cada habitación cuenta con agua caliente y aire acondicionado. Muchas gracias!
0
Votes
Google Translation
Tran N
26 March 2015|
AnswerShow all 2 answers
Response from BASILEA H | Property representative |
Dear Guest, thank you for your request we inform that the reception is open 24h and the breakfast time is from 07:30 till 09:30 Best Regards Hotel Staff
0
Votes
Google Translation
Room Tips
"Never be tempted to book here, although it is centrally located."
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"Ask for en suite"
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"My room had a doble window, so there was no noise from the street."
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"Get out before you commit!!"
Read review
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