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We stayed at the hotel for a couple of days. The location is perfect, quiet during the night and close to the main attraction of Florence. The staff was very helpful for giving recommendation on the places to visit. On my next trip will be...More
All I can say is...I wish I read the reviews on here rather than just on booking.com
No issues with the staff as they were friendly for the most part. Our main issue was finding live bed bugs, asking for someone to come up and...More
1 Thank Tiffani W
Response from BASILEA H, Responsabile relazioni pubbliche at Hotel BasileaResponded 4 weeks ago
Hello Tiffani W,
I am sorry to hear that your stay at our hotel wasn't pleasant & please accept our sincerest apologies for the inconvenience.
I am going to inform you that we do inspection every three month from a specialized company in disinfestations against...More
It was a really fine hotel, liked it so much. The location was perfect, only minutes away of the city centre. The staff were so friendly, caring and willing to help with everything, especially the guy whose name unfortunately I never learnt :( Liked the...More
This hotel is the worst hotel we've ever visited. If it were possible to give 0 rating, I would give it to this hotel.
1. On check-in hotel requested to pay city tax in advance, instead of paying on check out typical in Italy. When...More
Response from BASILEA H, Responsabile relazioni pubbliche at Hotel BasileaResponded 1 May 2018
Hello Mr. Pavelhoch,
We are sorry to see that your stay in our hotel wasn't pleasant! I love the way you built this "theatre" but let's start answering all of your ten disappointing points.
1. All the cities have different ways to pay the city...More
My husband and I recently stayed at Hotel Basilea for four nights and had a wonderful stay. Firstly we must commend the front of desk staff Eva and Albert who looked after us so professionally and with such great hospitality, friendliness and support for us...More
3 Thank Anne H
Response from BASILEA H, Reception at Hotel BasileaResponded 9 December 2017
Dear Anne H
I'm delighted to read your words of appreciation and i thank you very much. Your satisfaction is our best compensation, you encourage us to pursue our efforts and make us proud.
Looking forward to welcoming you again I remain,
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on
Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
hola buena tarde, quería saber así como me han dicho algunos viajeros si es que las instalaciones de este hotel son muy viejas y si cada habitación cuenta con agua caliente y aire acondicionado. Muchas gracias!