Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Florence Hotel Orto de' Medici’s location is ideal because while located in the “historic center” of Florence it is just outside the noisy hustle and bustle…which is only a short walk away. When walking through our hotel in Florence, you really do feel like you are in a classic and upscale historic building. The front desk staff is very helpful and friendly, and from the moment you arrive you are made to feel very welcome. Each room is uniquely and elegantly appointed, a restful oasis for the busy traveler. The bathroom is very spacious and the shower is wonderful after a long day of sightseeing. Breakfast, with plenty to select from, is served in a cozy room that spills out into a welcoming patio and a beautiful little garden. The hotel lobby and reading rooms are a nice place to relax after a full day of sightseeing (plus free internet - either wifi or with brand new Apple computers).
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Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel Orto De' Medici earns rave reviews for its exceptional service, with many guests highlighting the friendly and attentive staff. The spacious, clean rooms with high ceilings and great views are frequently praised, as is the hotel's overall cleanliness. While some find it pricey, the value is generally acclaimed due to the inclusive breakfast and central location.
The prime location near Florence's attractions is a highlight for guests, alongside the well-regarded breakfast and tranquil garden setting. The hotel's charming and elegant atmosphere contributes to a memorable stay.
Location
Convenient
Atmosphere
Charming
Rooms
Spacious
Value
Satisfying
Cleanliness
Spotless
Service
Attentive
Amenities
Abundant
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EXCELLENT HOTEL, excellent staff, great location, great breakfast.
Our family of four rented two rooms at Hotel Orto De' Medici in November of 2024 for three nights.
From the moment we arrived we were greeted by a lovely young lady who spoke perfect English. She assisted us with our check in and provided us with all sorts of information as to the hotel and its surroundings. The hotel is perfectly located in the heart of Firenze. We walked everywhere... we used the CityMapper App which I highlight recommend. It took us to every place we needed with extreme precision!!!
The rate we selected offered us breakfast which was fantastic as well as the selection of coffees which are made upon request - anything from the typical Americano to a Capuchino. A few blocks down there is a fantastic restaurant called Accademia Ristorante - make sure to ask for Martin he was terrific!!! We also ate at another restaurant called Da Pinocchio which had excellent salads and pizza.
We truly enjoyed our stay at this hotel and highly recommended it.
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Date of stay: November 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giacomo Bufalini, Proprietario at Hotel Orto De' Medici
Responded 24 Nov 2024
Dear Maria, Thank you so much for taking the time to share your wonderful review of your recent stay at Hotel Orto De' Medici. We are delighted to hear that you and your family had such a positive experience with us! It's fantastic to know that our staff, especially the team member who welcomed you, made a great impression from the very start of your visit. We pride ourselves on providing helpful and friendly service, so it’s rewarding to hear that you felt well taken care of during your stay. We truly appreciate your kind words and the recommendation. It was a pleasure to have you and your family with us, and we hope to welcome you back to Firenze in the future. Warm regards, Ann
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The room was very spacious and perfectly cleaned, the breakfast was delicious (especially the cold cuts and egg dishes), and the interior of the hotel was stylish. We received a bottle of champagne as a VIP welcome service, and on the second day a message card in Japanese was left in our room with a welcome drink recommendation. We were also thrilled with the surprise service. The location was also great, very close to the Accademia Gallery, and we could walk to anywhere. If we come to Florence again, we'd definitely like to stay here again.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We booked on the hotel website so received a discount and free use of the minibar. All of the staff were very friendly, helpful and informative. Nothing was too much trouble. Public areas and our room were very clean. We stayed in a deluxe triple room and it was very spacious with nice furniture. There was a double walk in wardrobe with plenty of hangers and a safe. The bathroom was amazing with 2 sinks, a huge bath and double shower cubicle. Lots of fluffy towels were provided and changed daily if required. Very nice toiletries including soap, body lotion, shampoo, conditioner and shower gel were replenished as necessary.
The breakfast room on the first floor had 2 areas. There was a very good selection of cold and hot options and delicious pastries. The hotel catered for guests with food allergies and different diets. Staff provided different coffee options or hot chocolate. There were different juices including freshly squeezed orange juice.
The hotel was in a quieter area but just a few minutes walk to many popular sites. There were lots of restaurants and bars within easy reach. It felt very safe to walk around. I would definitely stay here again.
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Date of stay: January 2025
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Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Book direct with the hotel to receive a discount and free minibar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giacomo Bufalini, Proprietario at Hotel Orto De' Medici
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that your recent stay at our hotel was enjoyable and met your expectations. It's wonderful to know that you found our staff to be friendly, helpful, and informative. We strive to provide exceptional service, and we are thrilled that nothing was too much trouble for our team during your visit. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit to Florence. Warm regards, Ann
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We stayed in this hotel for 2 nights at the end of February 2024. The hotel is a 15-minute walk from the train station (at least if you immediately find the right way ;-)), or a few minutes by taxi, which will cost you €17.50.
The ladies at reception were very friendly and immediately explained the possible sights using a city map. They also provided us with a list of recommended restaurants to suit everyone's budget and choice and offered to make reservations for us if desired. We thought the music at the reception/entrance was a bit loud and the music was not quiet either, so that was a small downside personally.
The room was spacious, neatly cleaned and smelled fresh. In the bathroom, with a spacious shower, all toiletries were present and were replenished daily. There was a hairdryer and slippers available. There is a minibar and a safe. There is plenty of space to hang your clothes and store your suitcases. Personally, there could be a little more sliding space to put down clothes, but that is a detail.
The breakfast is extensive and very nice, you can take all the cold drinks yourself, water, fruit juice, freshly squeezed orange juice, even Bloody Mary and prosecco. The hot drinks are made by the staff and your choice is brought to your table. The ladies in the breakfast room are very attentive here and you never have to wait. There is sweet, there is savory and everything is constantly replenished. Only positive things to report.
The hotel also has a pleasant lounge where you can relax, read or use the computers. The bar was apparently closed ('only open in the summer'), which we thought was a shame because we selected our hotel based on that... Of course there are bars and restaurants nearby, the hotel is also located in a pleasant street and within walking distance of all sights.
In summary, we definitely recommend this hotel and would definitely book again when visiting Florence.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the multi language warm welcoming at the front desk , by elegant and smiling ladies, to a tidy spacious chic room and bathroom perfectly equipped, with the luxurious olive oil Italian toiletries , every detail has been considered with importance at the Orto. The beautiful breakfast room (inside /outside) is so much appreciated with a magnificient high ceiling and wall paintings, offering a delicious and various continental breakfast , providing a perfect smiling service . Should you want to have a look at the sky , you can peek outside through an interior garden as well! The location of the hotel allows you to reach all sites at walking distance: surrounded by great retail and restaurants ! A special congratulations to all staff at the front desk (conciergerie) together with the “invisible” staff providing cleaning to the rooms ! It was not my first stay and surely will return again !
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giacomo Bufalini, Proprietario at Hotel Orto De' Medici
Responded 15 Dec 2023
Dear Guest, Thank you for your heartfelt review! We are delighted to hear that your experience at Hotel Orto was nothing short of exceptional. Our team takes great pride in ensuring a warm and welcoming atmosphere, from the front desk to the elegant rooms and delightful breakfast offerings. We appreciate your kind words and look forward to welcoming you back for another memorable stay. Best regards, Francesco Bini
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First, there really isn’t something I could fault this hotel for. If anything, just that the hotel bar is seasonal (i.e. not available in what’s considered the off season) but that’s negated by having a couple nearby options.
We had a garden facing room which was quiet, cozy, and overall checked all the checkboxes.
The daily breakfast was simple continental style but again fit the bill for starting off the day with staff on hand for specialized coffee orders, prosecco, etc. I personally enjoyed the availability of the freshly squeezed orange juice.
Overall, the service at the hotel was fantastic; from check-in to check-out. There was one day in particular my traveling companion wasn’t feeling well and ended up having to stay in the room all day. The staff was very accommodating, speaking with the housekeeping crew to ensure there was no disturbance and to allow me to bring a simple plate of food from the breakfast back to the room.
I would definitely stay here again.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giacomo Bufalini, Proprietario at Hotel Orto De' Medici
Responded 7 Jan 2024
Dear Guest, Thank you for your glowing review! We're delighted to hear that you enjoyed our beautiful and caring hotel, and that your garden-facing room met all expectations. We appreciate your understanding about the seasonal availability of our bar and are pleased you found nearby options. It's heartening to know that our daily continental breakfast and attentive service contributed to a positive experience, especially during your companion's unwell day. Your kind words motivate us, and we look forward to welcoming you back on your next visit. Best regards, Francesco Bini
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My wife and I spent 3 nights at the Orto De Medici - our hotel experience was exceptional. Most importantly, the Front Desk Staff were extremely helpful and friendly. The wait staff in the bar and breakfast room were also friendly and helpful.
Our room on the top floor was very comfortable and had a nice balcony with a view of Firenze. We added flowers and chocolate to our room reservation, the flowers were beautiful and we took them with us to our next stop as they lasted a long time. My wife found the chocolate to be very high quality.
The breakfast buffet was very good, we enjoyed starting each day in the beautiful, airy, bright room that they use for that.
The location is good, very near to the Accademia Gallery, the Mercato Centro, other points of interest, and many restaurants. It was a direct route to the Duomo, and not far to many other points of interest. We arrived in Firenze by train and recommend taking a taxi from the train station.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:We walked from the train station and that was a challenge. We recommend using a taxi.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giacomo Bufalini, Proprietario at Hotel Orto De' Medici
Responded 10 Oct 2023
Dear Guest, Thank you for choosing Orto De Medici for your recent stay in Florence. We're delighted you had an exceptional experience. Our staff is thrilled to have provided you with friendly and helpful service, and we're pleased you enjoyed your room, flowers, and high-quality chocolate (the chocolate laboratory is just in this street). Our central location made exploring Florence easy, and we look forward to welcoming you back. Francesco Bini
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The hotel is beautiful and in a great location! The garden triple room was a great size for 3 adults and I recommend including the breakfast as it was excellent! The staff were all wonderful-very helpful and accommodating. The only issue was the air conditioning wasn’t cool enough, but they provided a fan and that helped.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip:It’s very hot in Italy in July and most places don’t have sufficient AC, so be prepared to be...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giacomo Bufalini, Proprietario at Hotel Orto De' Medici
Responded 26 Jul 2024
Dear Briana, Thank you for your wonderful review! We're delighted you enjoyed our beautiful hotel, convenient location, and excellent breakfast. It's great to hear our staff made your stay enjoyable. We appreciate your feedback on the air conditioning and have already advised our technical staff about that. We look forward to welcoming you back! Francesco
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Very welcoming, delicate, restful environment. Bright environments, characterized by natural elegance. Very convenient location, in a pleasant area of the center next to the university and a stone's throw from the San Marco complex, also reachable on foot from the Santa Maria Novella station (be careful of the uneven pavement for those traveling with wheeled luggage). Delicious breakfast, very varied, in a bright room with a veranda overlooking the internal garden. The hygiene of the room could be improved, due to some residue from the previous guest at the back of the desk, and the arrangement of the electrical sockets (I looked behind the desk for a socket for the kettle, but it wasn't there...)
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The real plus was the room, large, spotless and with a bathroom with 3 separate rooms (bath, shower and toilet). Very kind and competent girls at reception. Breakfast not abundant but still with high quality products.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Florence area.
PRICE RANGE
S$178 - S$380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orto de medici hotel, orto de medici florence, hotel orto de medici florence italy
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Centro Storico
NUMBER OF ROOMS
42
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Hotel Orto De' Medici?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.7 km), Basilica of Santa Croce (1.2 km), and Basilica San Miniato al Monte (2.2 km).