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About
#97 of 433 hotels in Florence
Location
Cleanliness
Service
Value
Created for your dreams and relax. We are here in Florence to provide for emotions. Our hotel is a mixture of discretion and classical minimalism. We are ready to welcome you in the heart of Florence for a very special Renaissance experience. You will always find here a particularly elegant setting, the best location to match your needs for a business or a leisure trip.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Car hire
Meeting rooms
Baggage storage
Concierge
24-hour check-in
Paid private parking nearby
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
194Restaurantswithin 0.5 km
62Attractionswithin 0.5 km
Contact
Via Luigi Alamanni 9, 50123, Florence Italy
Name/address in local language
Getting there
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network3 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network7 min
Car HireSee all Florence car hire
Nearby restaurants
Ristorante Taj Palace
444 reviews5 minIndian
Indian Restaurant Crown of India Florence
382 reviews6 minIndian
Trattoria Dall'Oste
2,660 reviews1 minSteakhouse
Casa Ciabattini
110 reviews6 minItalian
See all nearby restaurantsNearby attractions
Michelangelo Florentine Leather
251 reviews7 minSpeciality & Gift Shops
Chiesa di San Salvatore in Ognissanti
457 reviews6 minArchitectural Buildings
Officina Profumo-Farmaceutica di Santa Maria Novella
1,456 reviews4 minSpeciality & Gift Shops
Basilica of Santa Maria Novella
3,761 reviews6 minArchitectural Buildings
See all nearby attractions551Reviews29Q+A37Room tips
Reviews
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This is the second time I stayed here. The location is perfection: tram to airport (20 min away) right outside door, train station right across from hotel, 5 min walk and the city center starts, modern secure parking garage next door with discount for hotel guests. The furnishings are stylish and modern, clean, the breakfast was good, ask for a quiet room facing away from main street though as you do hear the tram.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
BLICWIeatsandadventures wrote a review Oct 2022
Swindon, United Kingdom10 contributions4 helpful votes
Hotel's Favourite
Perfectly located for the train station and easy walking distance from all the local attractions. Small but perfectly appointed room with great facilities. Brilliant place to stay for the price point. Good selection of restaurants close by
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Galina D wrote a review 17 Jan
I booked my hotel online and when I was check-in on January 15th and I was not sure if I would like to stay there for 4 nights , Stefan was at the front desk and he understood my concerns and he tried his best to assure me to stay. He showed me my room and I decided to stay. The hotel has good location and front desk people were excellent, After 3 days, I was done with Florence and I asked the front desk where was Stefan again about canceling the 4th night more then 24 hours in advance and move to Milan. He said he cant make a decision and he need to ask his manager Maria about cancelation. When I was going for my diner I stopped at the front desk and Stefan told me that Maria refused to refund my 4th night, she said it's not refundable. That is not acceptable. I paid cash for 4 nights and gave more then 24 hrs notice and Maria refused to refund one night??? Ok I staid with C-Hotels in the past and with such experience I will never stay with the again. You refused to refund one night but you will lose more in the future. I lost time what is the most valuable and money . I was forced to stay extra day here in Florence C-Hotel Diplomat . Don't pay up front if you don't know how long you need to stay just pay for one or two nights. You cant get your money back from C-Hotel Diplomat. The staff is good but the management is not.…
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Don't pay in advance for many nights they would not refund anything if you decided to cancel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great Hotel in Florence. This is just opposite train station and walking distance for central Florence and major tourist attractions . This time I was there for the fair and it was 5 minutes walking . The Hotel is very cozy decoration and rooms are real nice . Strong colors and vintage furniture make the atmosphere very pleasant. Will comeback for sure
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was pleasantly surprised with this hotel. It very reasonably priced, so I didn’t expect a really beautiful room ( advertised as Smart Room). Everything was renovated and looked beautiful.,also the bathroom. One of the few places in Europe that had a kettle and complimentary coffee facilities in room. A lift took me up to my room and I could see the top of the Duomo from the hotel entrance. I loved that the hotel was located directly across the road from Santa Maria Novella train station, yet peaceful inside. The bed and bedding were great quality and comfortable. Tram stop is right next door and there’s a great shopping centre underneath the train station. If you’re after a lovely, clean ensuite room at a great price and location, this is it. Will definitely go back, couldn’t fault anything.…
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: Just ask for a nice, quiet room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had fantastic stay at Diplomat hotel. Stuff are warm welcoming and made me early check in. So nice clean room with huge terrace, nice lobby with drink service. It's so combinient for your stay in Florence. I highly recommended your stay.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I would go back again definitely and special thanks to Davide and Linda in the front disk they are amazing ! The hotel is so so close to the train center which i needed the most because i was going back to milan and at the same time near to the center
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relation Manger, Altro at Diplomat Hotel
Responded 3 weeks ago
Dear bellaziz6 Thank you for sharing your 5 star review of your recent stay with us at C-Hotels Diplomat I am delighted that you highlight our fantastic location and the service provided by the team We look forward to your return to C-hotels Diplomat to amaze you again!. Best regards, M. Burgio Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Diplomat Hotel is located right across from the train station and it's a short walk to all the attractions in the city. The accommodations are basic but adequate for a short break, and the staff are friendly and courteous.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Reception staffs are kind, nice people, we felt comfort whenever we had to talk to them. And location is also good, Cleanliness and room condition made us surprise. We really liked it! If I visit Firenze again, I'd like to stay here. And also I will post this hotel in my blog 🤩
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Really good quality for the price. Location is perfect, the room was huge for a “standard double” and was finished to a high quality. Would def stay here again. Only gripe would be the pillows aren’t as soft as I would like
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relation Manger, Altro at Diplomat Hotel
Responded 21 Nov 2022
Dear Guest, thank you very much for choosing C-Hotels Diplomat and for your kind review. We are glad you enjoyed your stay with us and that you got the most of our strategic location. ( sorry for the pillows ) your comment is a reward for all our staff and our passion for hospitality. Looking forward to welcoming you back at Hotel Diplomat in the future, Best Regards, Lapo Bonciani Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$67 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diplomat hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
85
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Frequently Asked Questions about Diplomat Hotel
Which popular attractions are close to Diplomat Hotel?
Nearby attractions include Chiesa di San Salvatore in Ognissanti (0.4 km), Officina Profumo-Farmaceutica di Santa Maria Novella (0.3 km), and Basilica of Santa Maria Novella (0.5 km).
What are some of the property amenities at Diplomat Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Diplomat Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Diplomat Hotel?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Diplomat Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Diplomat Hotel?
Conveniently located restaurants include Indian Restaurant Crown of India Florence, Ristorante Taj Palace, and Trattoria Dall'Oste.
Are any cleaning services offered at Diplomat Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Diplomat Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Diplomat Hotel?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.9 km), Florence American Cemetery (8.0 km), and Basilica San Miniato al Monte (2.3 km).
Is Diplomat Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.