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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel Mario's welcomes its guests in an atmosphere of ancient Florentine private house. A classic tradition of hospitality for this exceptional family run Florence hotel with charm and simple elegance. Located few steps from main train station in a building of the seventeenth century in...
All reviewsvia faenzatrain stationyogurtno lifthome away from homelovely little hotelrecommend hotelquiet streetfirst floorcoffee machinehotel is locatedroom was clean and comfortablemain stationthe hotel staffshort walkyour luggageenjoyed my stay
Being "fish out of water" on our first overseas trip, we chose Hotel Mario's because of the proximity to the train station, and the glowing online reviews. We sure did choose well! The hotel itself is small, but full of character, immaculately clean, and very...More
Thank Scott A
Response from Hotelmariosflorence, Responsabile reception at Hotel Mario'sResponded 1 week ago
Dear Scott,
thank you for your lovely words.
Your feedback is precious for us, as it was your stay with us at Hotel Mario's.
We hope to have you back as our Guests for your next Mugello!
Arrivederci from all the staff!
Stefano
This was my second time staying at Hotel Mario's and it was a great experience once again. I brought some of my family members to see beautiful Florence and chose to stay here because of my good experience before. Every staff member is so polite...More
Thank elizabethedlin
Response from Hotelmariosflorence, Responsabile reception at Hotel Mario'sResponded 3 weeks ago
Dear Elizabeth,
thank you very much for your kind words!
We are glad to have met your family, and also hope to meet them (and you) again on your next visit!
Wishing you the best,
Stefano
I knew when I first looked at this hotel on line that I was going to enjoy it. It looked so homey with its many books in the lobby. It's a couple blocks from the train and one flight up on a well situated street...More
Thank whatabout45
Response from Hotelmariosflorence, Responsabile reception at Hotel Mario'sResponded 3 June 2018
Dear Guest,
We're glad you enjoyed your stay at Hotel Mario's.
We deeply appreciate your feedback and hope to have you back as our Guest again!
Best regards,
Stefano
My wife and I spent 4 days in Florence at Hotel Mario's. We flew in late due to delays at the airport but the staff was still accommodating in answering all the questions we had and calling restaurants to confirm our reservations. The hotel is...More
Thank Drnogo
Response from Hotelmariosflorence, Responsabile reception at Hotel Mario'sResponded 30 May 2018
Dear Guest,
We really appreciate your feedback.
Hope to have you as our Guest again soon!
Me and my girlfriend had spend in Mario's 4 nights. The room was just ok. Definitely not 3 stars but that is normal in Italy I think. What I didn't like the most is lack of respect for privacy.
We've cheecked in, went to the...More
Thank Jarosław K
Response from Hotelmariosflorence, Responsabile reception at Hotel Mario'sResponded 22 May 2018
Dear Guest,
Thank you for your feedback.
We are truly sorry for your bad experience at Hotel Mario's, and that you felt you privacy not respected by our Staff.
When you left your key here, in order to provide a good service, our maid entered...More
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on
...More
Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Response from Federico M | Property representative |
Dear Marion,
we do not have an elevator, the hotel is on the first floor, there are 19 steps to go to the reception and rooms. We can help you carry your luggage upstairs on your arrival and take them downstairs to... More
Dear Marion,
we do not have an elevator, the hotel is on the first floor, there are 19 steps to go to the reception and rooms. We can help you carry your luggage upstairs on your arrival and take them downstairs to departures.
Best regards,
Hotel Mario's
Response from Federico M | Property representative |
Good evening.
Thank you for contacting us.
Yes, it is possible to park two motorbikes at Garage Palacongressi, 1, Piazza del Crocifisso, just 2 minute walking from our hotel.
Looking forward to hearing from you, we remain.
