We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

c-hotels Club

883 reviews
#121 of 410 Hotels in Florence
Save
Traveller (312)
Room & Suite (225)
Dining (48)
Other hotels you may like
See all
Nearby Hotels
Overview
  • Excellent32%
  • Very good47%
  • Average14%
  • Poor3%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Family Rooms
Concierge
Dry Cleaning
4.0 Star Hotel
All hotel details
Other hotels you may like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (883)Write a Review
There are newer reviews for c-hotels Club
See the most recent reviews
Filter reviews
267 results
Traveller rating
82
107
49
15
14
Traveller type
Time of year
LanguageEnglish
More languages
82
107
49
15
14
Show reviews that mention
All reviewstrain stationrecommend this hotelspent nights at this hotelwalking distancestaff on receptionhotel breakfastconvenient hotelideal locationbooked this hotelhotel entrancecity breakwould stay againclean bathroommain stationcoffee machinepastriesstandard room
FilterEnglish
Updating list...
151 - 155 of 267 reviews
Reviewed 21 May 2015

Very centrally located, close to Santa Maria Novella Square, shops and restaurant. Our room was old and small with a small bathroom. We only stayed for one night and left early a.m. so it was ok. Very basic breakfast.More

1  Thank Karapetians777
Response from CapoStruttura, Resident manager at c-hotels ClubResponded 1 June 2015

Dear guest, first of all thank you to have found the time to share your experience in our hotel. We are glad that you enjoyed our perfect location: the Hotel Club is located in the heart of Florence, very close of the main train station,...More

Reviewed 19 May 2015

We had a free upgrade of our room which made our honeymoon worth remembering. There is a bus station just behind the hotel which have buses to the factory outlets. We will book Hotel Club again if we are going again.

1  Thank Kathleen T
Response from CapoStruttura, Resident Manager at c-hotels ClubResponded 20 May 2015

Dear Sir, We thank you for the time spent to review our Hotel. We really appreciate your words and looking forward to welcoming you again, we remain, Yours Faithfully. M Burgio

Reviewed 15 April 2015 via mobile

Have to say, they carry a bit of baggage. Although the location felt contemporary and aesthetic, it was the only positive compared to a list of compromises and lack of consideration. Here goes – Noise levels, deafening while house-keeping were functional. Space, the rooms were...More

2  Thank josenamen
Response from CapoStruttura, Capo Ricevimento at c-hotels ClubResponded 18 April 2015

Dear customer, thank you for your time to review our hotel. We strongly believe that every comment gives us an opportunity to better our service and our hotel. We look forward to having you again in our hotel. Best regards. M.Burgio

Reviewed 5 April 2015

We visited Florence again and booked Hotel Club the 2nd time as it is walking distance to Santa Maria Novella train station. We arrived Florence Airport from Paris Orly Airport at 8:45 pm and took for the 1st time the volainbus which was convenient as...More

1  Thank Maria_Thelma
Response from CapoStruttura, Capo Struttura at c-hotels ClubResponded 7 April 2015

Dear guest, thank you for coming back to us for the second time, and thank you for taking the time to post your experience following your stay at our hotel, on tripadvisor. My team and I are really grateful for your kind words of appreciation,...More

Reviewed 25 March 2015 via mobile

Booked this hotel as it was near the train station. Was pleasantly surprised we were upgraded, prob as we were on honeymoon, nice touch of hotel. Room was modern looking and big. But sadly, aircon was off till May. Room was stuffy as window could...More

1  Thank sabrinjal
Response from CapoStruttura, Front office manager at c-hotels ClubResponded 31 March 2015

Dear Sir, Dear guest, we thank you for the time spent to write about your experience in our Hotel. The reviews of our guests are very important for us in order to improve our quality standard, We are very sorry for your complaint, unfortunately during...More

View more reviews
PreviousNext
1293031323354
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$84 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Luxury Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Luxury Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (312)
Room & Suite (225)
Dining (48)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
Kelmonoh
13 July 2017|
Answer
Response from GuestRelatManager | Property representative |
Hi, yes we have laundry service. In your room there's a paper with all the prices. If you leave your laundry in the early morning it will be back in the evening. we remain
0
Votes
Google Translation
PreviousNext
1234
Room Tips
"the upper floors are particularly quiet."
Read review
"Do not get a room on the front of the hotel."
Read review
"Be sure your room isn't near the lift as it may be very noisy if it is"
Read review
"ask to have a room facing the street."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing