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Hotel Palazzo Vecchio

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510 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Melbourne, Australia
Reviewed 4 weeks ago

This is a nice older style hotel very convenient to the station and an easy walk to Florence attractions. The welcome was pleasant, and the room had lovely high ceiling and a balcony to a courtyard so nice and quiet. Bathroom, clean and functional if shape a little unconventional - no problem. A very good nights rest and a pleasant...

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Helpful?
Thank ivanb52
HotelPalazzoVecchio, Receptionist at Hotel Palazzo Vecchio, responded to this review

Thank you for your review and the nice words you wrote. We are glad to read that we met your expectations and that you are especially pleased with the helpfulness and professionalism of our staff, the location and the room bright. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely,...

Overland Park, Kansas
Reviewed 1 November 2016

I stayed here for one night with a group from Kansas, USA. The hotel is right across from the train station and is in walking distance to most of Florence's best features. We came in from Rome and arrived before our room was ready, but we wanted to begin our adventure in Florence without having to lug our luggage all...

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Thank kmeck08
HotelPalazzoVecchio, Receptionist at Hotel Palazzo Vecchio, responded to this review

Thank you for your review and the nice words you wrote. We are glad to read that we met your expectations and that you are especially pleased with the helpfulness and professionalism of our staff, the location and the room bright. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely,...

wirral
Reviewed 8 October 2016

Traditional building, centrally located for all the sights. Handy for bus and train stations.Clean comfortable rooms, helpful reception staff.Lovely basement breakfast room, good quality continental breakfast available, including boiled eggs! Only fault is the toaster, it doesn,t!! Good drinks machine , that offers hot water as well ,which we found useful, you can change the strength of your tea/coffee.We would...

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Thank bobbymWirral
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear guest, thank you very much for your nice review. We are very happy that you enjoyed your stay, breakfast, staff, and our location. Thank you also for your suggestion for breakfast that help us to improve, the only thing is we have a toaster, it's on the table of the buffet :) Looking forward to welcoming you again, Yours...

Sydney
Reviewed 8 October 2016

We arrived well before official checkin time,but the friendly welcoming staff stored our bags while we went exploring. The room was a good size with a nice bathroom. The old fashioned ambiance is typical of the hotels in this area and we find it quite comfortable. Breakfast was included in our rate and we found the selection of food in...

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Thank geebee01
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear guest, thank you very much for your lovely review. We are very pleased to read that your stay was comfortable and that you have enjoyed it. Thank you again for mentioning Our location, the breakfast service and our staff. Looking forward to welcoming you again. Best regards - Andrea.

Reviewed 1 October 2016 via mobile

Only 5 mins easy walk from the train station which was really convenient! Old fashioned furnishings which were kind of quaint. Room was quite dark but was big. Beds weren't luxury but were fine - they were the 2 single beds put together to make a double style. Bathroom was big and had a bathtub. Staff were very professional and...

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Thank Ange G
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear Ange, thank you, It's truly appreciated your nice review. Special Thanks for mentioning the staff and location. We are glad you liked the furniture and room size. We look forward to welcoming your return. Yours sincerely, Andrea.

Hong Kong, China
Reviewed 1 October 2016 via mobile

First of all, it is extremely easy to come from train station. Exit McDonald's cross the street and then there's the hotel. I feel the area is very convenient and safe. There are other hotels around and that makes me feel safe. There's a supermarket nearby. Also very easy to walk to old city. The personnel there are very nice,...

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Thank siusiubing
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Thank you for your review and the nice words you wrote. We are glad to read that we met your expectations and that you are especially pleased with the helpfulness and professionalism of our staff, the location and the room bright. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely,...

Reviewed 29 September 2016 via mobile

I booked this hotel on the back of pictures of sun lit spacious rooms, assuming wrongly that a single occupancy would be the same standard. What I got was a tiny dark smelly hole squeezed between the lavatory and the stairs with old furniture, only a desk chair to sit on and having to move furniture to find a plug...

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Thank trannymanny
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear guest, thank you for your feedback. We are sorry we did not meet your expectation. Probably you did not pay attention to the description of our single rooms. As you can read, the single room size is 8 square meters. Sure, it is not a spacious as a double or triple (they are twice bigger), but even the price...

India
Reviewed 23 September 2016

Excellent location, just a few minutes walk away from the Duomo and the train station (Santa Maria Novella). We were given a huge high ceilinged room on the third floor. Bed was very comfortable. Their breakfast included the usual breads, rolls, croissant and cereals. Best cappuccino I've had in Italy. Cesare at the front desk deserves a special mention, he...

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Thank NKR2N
HotelPalazzoVecchio, receptionist at Hotel Palazzo Vecchio, responded to this review

Dear Guest We are glad to read your review , we truly appreciated it. We are pleased to know you had a great experience at Hotel Palazzo Vecchio. Thank you for mentioning of the staff in special way Cesare, and our excellent location. We look forward to welcoming your return. Yours sincerely, Best regards. Reem

Kolkata (Calcutta), India
Reviewed 10 September 2016

I can vouch you that this hotel is next to the station but quite cosy and quiet.Its easy to access but quiet and serene romantic and pleasnt stay.The diners around the hotel serves all sorts of food.The staff and breakfast is delicious.

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Thank mahuamukhhcc
HotelPalazzoVecchio, Direttore vendite at Hotel Palazzo Vecchio, responded to this review

Dear guest, thank you very much for your review. It is a great pleasure to read your opinion about our staff and the service. We really appreciate your comment and high score. Looking forward to welcoming again, best regards Andrea.

A TripAdvisor Member
Level Contributor
10 reviews
6 hotel reviews
4 helpful votes
Reviewed 3 September 2016 via mobile

Good location very close to station. Our room was near the stairs and very noisy. Beds were far to hard. Toilet was in the shower so everything got wet! Very small bathroom! Would be OK for a very short stay, we were there 3 days and we're glad to leave.

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HotelPalazzoVecchio, Receptionist at Hotel Palazzo Vecchio, responded to this review

Dear guest, thank you very much for your feedback we are sorry we did not meet your expectation. You have booked one economy room. On our website the description is very clear: The Standard/Economy room is the right union between saving and functionality. It is suitable for guests that are looking for a “no frills accommodation”, choosing to save money...

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Concierge

Additional Information about Hotel Palazzo Vecchio

Address: Via Bernardo Cennini 4, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $87 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Palazzo Vecchio 3*
Number of rooms: 34
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Also Known As:
Palazzo Vecchio Hotel
Palazzo Vecchio Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palazzo Vecchio staff and other travellers.
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Questions? Get answers from Hotel Palazzo Vecchio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good location”
 of 5 bubbles kmeck08, 1 Nov 2016 | Read review
“Free parking is available nearby and you can drive up to the hotel to unload.”
 of 5 bubbles MancTony405, 19 Aug 2016 | Read review
“As I understood from other guests, the attic rooms are a little larger than the other ones.”
 of 5 bubbles ametist713, 11 Aug 2016 | Read review
“rooms facing the road had quite a lot of late evening noise.”
 of 5 bubbles Racegoer2014, 8 May 2016 | Read review
“Our room was on the main street so was noisy some nights”
 of 5 bubbles 425dianner, 27 Feb 2016 | Read review
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