We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel River

Show Prices
#94 of 421 Hotels in Florence
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel River
Hotel River
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

791 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 487: English reviews
Start your review of Hotel River
 Click to rate
Reviewed yesterday NEW

Quiet place, clean and large room and excellent buffet breakfast, friendly staff. WIFI connexion was good enough. Walking distance from center city. An excellent place to be in Florence at good price.

Review collected in partnership with this hotel
 Report
Helpful?
Thank gsagsa99
Auckland, New Zealand
Reviewed 2 days ago NEW

Perhaps the best thing in this hotel is the 4th floor terrace overlooking a weir on the Arno, where you can sip a large prosecco and watch very footsore day-trippers to Florence returning to their coaches in the fading daylight. Then take the helpful advice of the receptionists in selecting a restaurant to visit in the evening. The breakfast buffet...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ken H
Oslo, Norway
Reviewed 3 days ago NEW

Great location, nice breakfast with atrium seating, roofterrace for great view over Arno and the city, OK bathrooms and in general a very positive stay. Staff was very helpful and friendly. Recommended Hotel ;) (we were three couples from Norway all with same impression!)

Review collected in partnership with this hotel
 Report
Helpful?
Thank Tore L
Reviewed 3 days ago NEWvia mobile

We stayed here for 2 nights on 23rd March for our honeymoon. The location is excellent, it's only a 10 minute walk to the centre of florence. On arrival we got upgraded to top floor terrace with a balcony that over looked the River Arno. They also left a lovely bottle of red wine for us:) I thought this was...

 Report
Helpful?
Thank rachael09lowi
New York City, New York
Reviewed 3 days ago NEW

Asked for an upgrade however no one got back to me. Staff was great and the food as well. Great location ( walking distance). Probably wouldn't stay at the location again because of the room and the bathroom. The bathroom shower was extremely small and clogged up quickly.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Sara M
Immingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

This hotel was rated as a four star in the brochure but I would say good 3. On arrival was met by Giuseppe who was very courteous and helpful throughout our stay. The room was quite small and a little over furnished so had be careful when walking round the bed. But it was very clean and the bed linen...

 Report
Helpful?
Thank Mandy P
Cossonay, Switzerland
Reviewed 6 days ago NEW

The hotel is quite good, the rooms are clean. The situation is a bit excentred from the city centre but it is ok. BUT what is incredible for such a hotel is the quality of the WIFI. Nowadays when you are traveling aboard you expect to access internet without any trouble. The first day (Monday) we were explained that the...

 Report
Helpful?
Thank 775francois
Clarkesville, Georgia
Reviewed 1 week ago

The location, along the Arno River, is a beautiful area to explore. Much is within walking distance, including the Duomo and the Ponte Vecchio. Staff was pleasant though not overly helpful. The room, 104, was a bit small. Shower doors gap and bathroom floor can get very wet easily. Just be aware of aligning the shower doors.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Renee M
Bournemouth, United Kingdom
Reviewed 1 week ago

The staff in the hotel really make your stay wonderful, they are so helpful with everything! When we first arrived, we found out that our travel agent booked us a classic room instead of a room with the river view, but the receptionist managed to give us a deluxe room with a small extra charge , and wow it was...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Sabha M
Salzburg, Austria
Reviewed 2 weeks ago

The hotel was very lovely but what should you do if the Reception is not accommodating? We are very disappointed. First we understand the situation that the hotel was fully booked for the weekend, the last option is we are in the basement area. And for us its totally fine because the room was really nice but the problem is...

 Report
Helpful?
Thank shichi90
Management response:

Dear Guest, we are really very sorry that you found some disappointment regarding our attitude in changing your accommodation but the superior standard rooms were all taken during your stay therefore even despite our willing the only possibility was keeping you in a classic standard room as originally booked considering anyway that upon arrival as per your request, we gave...

550 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (255)
Viewed
Hotel & Grounds (51)
Viewed
Room/Suite (45)
Viewed
View from Room (24)
Viewed
Bathroom (18)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (112)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (269)
Viewed
Classic Room (29)
Viewed
Classic Triple Room (34)
Viewed
Junior Suite (39)
Viewed
Dining (7)
Viewed
Superior Room with a View (34)
Viewed
Superior Room (Yard Entrance) (31)
Viewed
Superior Triple Room (33)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Florence hotels
Santa Croce
Hotel Home Florence
Hotel Home Florence
#85 of 421 in Florence
623 reviews
Santa Croce
Plaza Lucchesi Hotel
Plaza Lucchesi Hotel
#53 of 421 in Florence
1,452 reviews
Cosmopolitan Concept Hotel
#113 of 421 in Florence
550 reviews
Show Prices
Show Prices
Show Prices
Santa Croce
Hotel Privilege
Hotel Privilege
#155 of 421 in Florence
381 reviews
Pitti
Pitti Palace al Ponte Vecchio
Uffizi
Hotel Hermitage
Hotel Hermitage
#70 of 421 in Florence
583 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel River

Address: Lungarno della Zecca Vecchia 18, 50122, Florence, Italy (Formerly BEST WESTERN Hotel River)
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: $194 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel River 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Expedia, Hotels.com, Travelocity, ACCOR, Agoda, Priceline, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hotel River reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
River Hotel Florence
Hotel Style:
#58 Luxury Hotel in Florence
#108 Romantic Hotel in Florence
#125 Family Hotel in Florence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel River staff and other travellers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from Hotel River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the other side of the hotel from the River--it faced a side road and the wall of what looked like a disused dormitory. But it was nice and quiet!”
, 24 Apr 2017 | Read review
“Very small room.”
saramX4676BA, 23 Apr 2017 | Read review
“Book a deluxe river view room ”
sabham2016, 16 Apr 2017 | Read review
“no wifi inside the rooms only in reception.”
shichi90, 12 Apr 2017 | Read review
“Small butbspotlessly clean and comfortable.”
mark_strawbridge2014, 26 Mar 2017 | Read review
5 of 5