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Hotel River

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#96 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel River
Hotel River
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791 Reviews from our TripAdvisor Community

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Showing 487: English reviews
New York City, New York
Reviewed 29 June 2014 via mobile

Our family of 4 (two teen boys) was happily surprised with the scenic location on the river, just an 8 minute walk from the Ponte Vecchio, and with the modern, comfortable rooms. Marielena at the front desk and Esther, the manager, were extraordinarily friendly and helpful in helping us to navigate Florence, suggesting places to visit in Tuscany and even...

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Thank CarreraPorsche
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence

Florence, Italy
Reviewed 26 June 2014

Close but not in the middle of the tourist bustle, and right across from the Arno, the Hotel River offered good service, a clean room, and friendly staff. With a change in my plans I was able to book a room easily, enjoyed the welcome and hospitality of staff and the pleasant environment inside and out. A short walk from...

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2Thank StrollingFootsteps
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Rochester, New York
Reviewed 23 June 2014

The staff is really wonderful. Carlos, Esther, and Marianne were very helpful with directions, recommending local restaurants, and places to visit. The room was very clean and modern with a large shower. We had a great stay and found the location to be perfect-- especially if you plan to rent a car. The staff was helpful with finding parking and...

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1Thank Meg M
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence

Egelsbach, Germany
Reviewed 21 June 2014

Room was clean with private balcony. Breakfast was very good (buffet) and was served before 7 am on request the day I made a full day excursion. The Hotel has a small but marvellous roof terrace overlooking the Arno. Good Location, short ways to the main attractions of Florence, several bus stops close to the Hotel.

Review collected in partnership with this hotel
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2Thank Kerstin K
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Stockport, United Kingdom
Reviewed 19 June 2014

A good clean hotel in a good location overlooking the river, A five minute stroll takes you to the Ponte Vechio or into the thick of the tourist areas. We had a room at the back of the hotel so can't comment on road noise but it didn't seem all that busy anyway. There was a good choice of food...

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2Thank David J
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence

Telford, United Kingdom
Reviewed 18 June 2014

Overall this hotel was average for the price. Staff were very good. We arrived very late and were allocated the smallest room at the hotel. Well furnished and good bathroom but tiny. Obviously all the other rooms were given out in the order that people arrived, even though we had notified them of our late arrival. Temperature in Florence was...

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Thank Glyn E
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting your comment. Please know that we have (03/2016) completely renovated the hotel, many facilities and services. Sincerely LHP - Hotel River Florence

India
Reviewed 14 June 2014

We were a family of five visiting Florence. We stayed at the River Suites for a night during our visit in May 2014. The service apartment was good, clean and with all amenities. Would recommend it to families visiting Florence.

Review collected in partnership with this hotel
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1Thank vellayan
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Leominster, Massachusetts
Reviewed 13 June 2014

Room was suitable and met our expectations. The staff was fantastic, very helpful with whatever we needed. Breakfast had very good selection each day. The balcony was perfect for early morning or late night relaxing overlooking the river and with a view of the Michaelangelo gardens. Met a few other couples on the balcony and made some good friends. Great...

Review collected in partnership with this hotel
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1Thank JaniceP101564
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Conception Bay South, Newfoundland, Canada
Reviewed 10 June 2014

I’ve stayed at many hotels during my travels and I have to say this was one of my worst experiences. It was so bad, a list is required: 1). Lack of air conditioning. If I’d known they shut off the air conditioning at night, I’d have NEVER booked this hotel. The first night our room was so hot we called...

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4Thank Chrysta C
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, thank you for your recent stay at the Hotel River and for posting your opinion by the precious Tripadvisor community. We do apologize for the inconvenience you have suffered and for not satisfying your expectations. Nowadays the hotel is completely renovated (2016). Sincerely LHP - Hotel River Florence

Simsbury, Connecticut
Reviewed 7 June 2014

The room was beautiful, very elegant mix of old and contemporary styles, very clean. We had a balcony overlooking the river. Professional and friendly staff, tasty breakfast with nice selection. Perfect location , close to historic center.

Review collected in partnership with this hotel
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1Thank SMarta7
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel River

Address: Lungarno della Zecca Vecchia 18, 50122, Florence, Italy (Formerly BEST WESTERN Hotel River)
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: $194 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel River 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
River Hotel Florence
Hotel Style:
#59 Luxury Hotel in Florence
#108 Romantic Hotel in Florence
#125 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel River staff and other travellers.
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Questions? Get answers from Hotel River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the other side of the hotel from the River--it faced a side road and the wall of what looked like a disused dormitory. But it was nice and quiet!”
, 24 Apr 2017 | Read review
“Very small room.”
saramX4676BA, 23 Apr 2017 | Read review
“Book a deluxe river view room ”
sabham2016, 16 Apr 2017 | Read review
“no wifi inside the rooms only in reception.”
shichi90, 12 Apr 2017 | Read review
“Small butbspotlessly clean and comfortable.”
mark_strawbridge2014, 26 Mar 2017 | Read review
5 of 5