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06/11/2017 07/11/2017
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    Hotel Palazzo Ognissanti

    Via Maso Finiguerra 12R, 50123, Florence, Italy
    Lowest prices for your stay
    06/11/2017 07/11/2017
     4 people are viewing this hotel
    SAVE US$14
    Traveller (234)
    Room & Suite (118)
    Dining (39)
    • Excellent25%
    • Very good44%
    • Average20%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “train station” (46 reviews)
    “arno river” (17 reviews)
    “pastries” (18 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    6 Nov7 Nov
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (972)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 305 reviews

    Reviewed 1 week ago

    We arrived late because the sister hotel we had booked was full, so we were taxied back downtown to this hotel. Our first room was street level and we asked for a balcony room, and presto we got a second floor room with balcony. It's...More

    Thank Guysview
    Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 5 days ago

    Dear Guysview, than you so much for taking time to share your opinion about our hotel with all the Tripadvisor users. I'm really glad for your nice words about our location (really a strong point since we are only 300 meters far from the train...More

    A TripAdvisor Member
    Reviewed 3 weeks ago via mobile

    Deceptive business practices at best. Room was stifling. Rooms without a.c. are 1/2 the price and the bar downstairs is quite loud with the window open. No refunds for the poor room. Reception pretends to not know there were a/c issues before you check in...More

    Thank A TripAdvisor Member
    Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 3 weeks ago

    Dear Sir, thank you very much for taking part of you time and write this review. I know that you are a guest who is still here in our hotel and I would like to apologize to you and reassure you and all the readers...More

    Reviewed 12 September 2017

    We spent good money on this room and we're constantly disappointed We complained daily about every different problem Our room was located next to the lift and we heard constant banging every time the lift stopped. The staff couldn't seem to care I would stay...More

    Thank leslee s
    Reviewed 1 August 2017

    Noticed during 4 days: Located nearby the train station, Mercato centrale, old city & monuments, ... Friendly & helpful personnel ! Good varied breakfast from 7 to 10u. Very good wifi in the clean room.More

    Thank mdemetsenaere
    Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 3 August 2017

    Hello mdemetsenaere, it has been nice to receive this good review from your part: thank you very much! I'm really grateful to you for the good word about our strong points, like the staff, breakfast and cleanliness and I hope to welcome you here again...More

    Reviewed 26 July 2017 via mobile

    Air conditioner in our room was not very effective....breakfast was not good ...items were over not refilled....awful smell on the 2nd floor after late evening.. V average hotel... location is the only gud point I can say...More

    Thank Dhruva B
    Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 26 July 2017

    Good morning Dhruva, thank you for the comment and for the good words regarding our position. I really regret if something got wrong with the a/c (now the situation is completely normal), and if you had to wait a little bit at the breakfast in...More

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    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Laundry Service
    • Multilingual Staff
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Bar/Lounge
    • Price range
    • US$86 - US$229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #99 Luxury Hotel in Florence
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 44
    • Reservation Options
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    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Best Western Florence ,
    • Florence Best Western
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    Traveller (234)
    Room & Suite (118)
    Dining (39)
    Hotel & Grounds (167)
    Bathroom (35)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
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    .20 km away
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    1,487 reviews
    .25 km away
    Nearby Restaurants
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    .10 km away
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    .09 km away
    Trattoria Armando
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    .11 km away
    Nearby Attractions
    Chiesa di Ognissanti
    207 reviews
    .15 km away
    96 reviews
    .15 km away
    Piazza Ognissanti
    48 reviews
    .13 km away
    10 reviews
    .02 km away
    Ask a question
    Questions & Answers
    20 July 2016|
    AnswerShow all 3 answers
    Response from PalazzoOgnissanti | Property representative |
    Hello everyone. I just wanted to reassure you all: we have no internal garage, but we have an agreement with a nearby parking ( a covered and guarded one) which costs to our guests € 20,00 per day ( 24 hours) Best... More
    Google Translation
    19 May 2015|
    Response from PalazzoOgnissanti | Property representative |
    Dear Owella, thank you for your request. Our hotel is located close to the train station (only 300 metres) and from the SITA bus which runs a Shuttle Service which reaches the city Airport in 20 minutes only at a cost of... More
    Google Translation
    15 April 2015|
    Response from PalazzoOgnissanti | Property representative |
    The best way to get to our Hotel from the train station is ..simply by foot since we are only 300 metres far from there. In alternative you can take a taxi ( especially if you have a lot of baggages to move): it will cost... More
    Room Tips
    "Stay away from street level rooms"
    Read review
    "Stay somewhere else"
    Read review
    "The rooms in the middle of the third floor have terrace spaces, but the doors open out onto the noisy outside"
    Read review
    "Higher floors,backyard view."
    Read review
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