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We stayed at the Genesio in Sept 2018 for 2 nights. The location was good, short walk to restaurants, shopping, all the sights etc. The staff were friendly and helpful, always asking if everything was ok. Breakfast was included, you could have one croissant, there...More
We stayed at Hotel Genesio from 26th September - 2nd October, and I can't understand why this place has such mixed reviews. I really enjoyed staying here.
The hotel is up two flights of stairs. I found the staff to be very friendly: upon arrival,...More
Date of stay: September 2018
Thank Rebecca O
Response from Laura P, Responsabile reception at Hotel GenesioResponded 13 October 2018
very kind host,
thank you for having stayed in our hotel and for the nice review.
He appreciated our work and will always be welcome for us
a kiss from Florence
The hotel is quick and easy to find from the train station, and also minutes from the Duomo and Ponte Vecchio.
Our room was clean, comfortable and quiet as was the bathroom.
The breakfast was the typical continental fare and the coffee was excellent, and...More
I booked this hotel via another travel site and filtered all my travel requests by 'facilities for disabled guests', and for some reason, this hotel came up. It doesn't have facilities for disabled guests and their listing now says so, although it didn't at the...More
Date of stay: August 2018
Response from Laura P, Proprietario at Hotel GenesioResponded 3 September 2018
Mrs Lindsay Ring
she may have forgotten to say that upon arrival at the hotel she went to the reception and without waiting for other guests to finish their check-in, she approached the counter, saying in a very rude way that the elevator was...More
I've never seen anything like it, it's the worst, the most horrendous, disgusting, dirty place. The room always smells like rubbish plus you can't close the windows, I really recommend... never book in that place, even if you don't have enough moneyMore
Date of stay: July 2018
3 Thank martinram17
Response from Laura P, Proprietario at Hotel GenesioResponded 27 July 2018
His words are very offensive, also you are also not smart, since you are still in the hotel !!!
on your return you will be removed, and we could also report you for slander !!!
the room you are occupying is not at all...More