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Hotel Souvenir

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82 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Reviewed 25 September 2016 via mobile

We were supposed to have a safe,air conditioning,and a fridge in the room, at list according to the reservation, but we had non of them. The shower was at the end of the hallway, and there were no hot water! And the owner didn't know singlish so he didn't understood the things we ask for.and when we wanted to check...

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Thank Smadarki
Reviewed 18 September 2016 via mobile

It's all really run down, the reception is different to where you actually stay. The owner mentioned it was an old theatre. The history is lovely but the premises need to be much better for guests. The room we supposedly booked was not ready so we were 'upgraded to bigger room', the downstairs door to get to the apartment you...

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1Thank Mika E
Chicago, Illinois
Reviewed 26 July 2016

Obviously we should've read the reviews before booking this place! We wanted to like this place mostly for the price and its location. The owner told us he would upgrade us and we got a private bathroom/shower rather than the shared. From the get go we had issues regarding payment the moment we checked in. He wanted a cash payment...

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Thank Joselyn G
Vienna, Austria
Reviewed 16 February 2016

I booked a room one month in advance at Hotel Etrusca, when I arrived they told me the Hotel was full and had no room for me, although I had the confirmation of reservation on my hands. Then I was sent to Hotel Souvenir and the nightmare started: My "room" was not even a real room (it had a glass...

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1Thank MariaSLAP
Stuttgart, Germany
Reviewed 17 August 2015

We stayed 3 nights in this hotel. First, we came during the normal check-in time but there was nobody at the reception. We had to wait for a long time to check in. In the last night in the hotel, when we came back to hotel, one of our suitcase was stolen. We had 2 suitcases, one was not locked,...

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2Thank phnhung
London, United Kingdom
Reviewed 14 July 2015

I was transferred here because the hostel I booked was full. Location was north side of Florence, about 10 min walk from the centre, but was in a rougher part. The man who worked there made up a price per night based on nothing really, my room was 40 Euros a night, cheap but still not worth it. The room...

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Thank DA_2011134
Pittsburgh, Pennsylvania
Reviewed 30 March 2015

Save yourself your euros and put it towards a better hotel. We got there and our room was awful- there was poop already in the shared toilet and it wouldn't flush, it smelled terrible and the shower in our room took up so much space! Then the guy at the desk showed us a nicer room for 4 people and...

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3Thank lillianadee
Verona, Italia
Reviewed 5 January 2015 via mobile

Just stayed two days with my family. Best customer sevice by Mr Andrea and also his son. Were really polite and helpful. They even found us a car park with a discounted price for hotel guests just around the corner, 1 minute walking. Close to all most all the musems and monuments. Really happy for the choice i made. Further...

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2Thank Sirinimal
Dublin, Ireland
Reviewed 16 September 2014 via mobile

Whatever this place is, it is not a hotel as English speakers understand that word. The general service and facilities here are more akin to what you might expect at a backpackers hostel or campsite. If you have ever travelled in Morocco and stayed in one of the lower-end hotels or pensiones that you find in the old medinas, you...

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1Thank Colman_OB
Reunion Island
Reviewed 29 July 2014

I booked a room there, one month in advance for the beginning of July which is a peak for tourism in Italy. It is one of the cheapest place to stay in and the quality is rather good. There are many services available : daily cleaning, free wi-fi, large tv, private or shared bathroom, etc. I think you can also ask...

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2Thank OishiiKayo

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi

Additional Information about Hotel Souvenir

Address: Via Ventisette Aprile 9 | San Lorenzo, 50129, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Room Service
Price Range: $85 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hotel Souvenir 1*
Number of rooms: 28
Reservation Options:
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Also Known As:
Souvenir Hotel Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Souvenir staff and other travellers.
1 question
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Questions? Get answers from Hotel Souvenir staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid avoid or at least avoid room 12”
 of 5 bubbles joselyng163, 25 Jul 2016 | Read review
“Book somewhere else”
 of 5 bubbles MariaSLAP, 15 Feb 2016 | Read review
“Don't go there!”
 of 5 bubbles DA_2011134, 14 Jul 2015 | Read review
“Look for another hotel.”
 of 5 bubbles 725renated, 25 May 2014 | Read review
“If you need a double/triple room with a private bathroom ask for the room in the right wing of the hotel. Our was No.5 in that section and it was great.”
 of 5 bubbles Martina152, 22 Aug 2013 | Read review
5 of 5
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