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Universo

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480 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Level Contributor
7 reviews
3 hotel reviews
Reviewed 18 October 2016 via mobile

We stayed for a few days in this hotel visiting Florence.It's a very clean place in a Plazza near Duomo.You can only have room and breakfast here.Staff it's very nice and caring,rooms are very clean everyday and bathroom also.Still, I guess the rooms needs one or two more light balls cause it's a little bit dark inside.Food is good and... More 

Helpful?
Thank bogdan a
NY
Level Contributor
93 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 14 October 2016

I stayed at this hotel in April (2010) while traveling in Italy with my sister. I had never been to Florence and wanted a close location to the train station. This hotel offered a great rate for a double.Easy to find, right across from Sta. Maria Novella, this church takes your breath away. The room was spacious, decent breakfast, standard... More 

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1 Thank NYChichi
Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 September 2016 via mobile

The room was spacious even though we were 3 people and clean. Breakfast was good and the staff very helpful. The location is great. Its only a few minutes walk from the train station and close to other tour meet up points. There are nice restaurants all around the hotel aswell.

Helpful?
1 Thank Esra A
Cape Town Central, South Africa
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 September 2016

Good location near train station and shops as we travelled by train a lot. They served a continential breakfast. Large room with no carpets (hayfever). Wifi, aircon, hairdryer, free toiletries, lift. Quiet room (triple). Friendly staff. Bar Fridge that you have access to but at a cost.

Helpful?
1 Thank doreen f
Level Contributor
7 reviews
5 hotel reviews
Reviewed 19 September 2016

If arriving by train or bus, hotel Universo is the place to stay - only five minutes walk from the station. Santa Maria Novella is beautiful and lively, making you feel like you're in the heart of Florence. Five minutes walk from the Duomo and ten minutes from the river, Universo is central but without the hoards of tourists found... More 

Helpful?
Thank Georgia L
mumbai
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 August 2016 via mobile

Had 2 rooms a tripple overlooking the inner yard and a superior doubble over looking the square. Both rooms were adequate clean and equipped. Wifi is a bit dodgy but not an issue. The Ac worked well. They have a lift to take you to the rooms. However some rooms like the tripple was located between the 4th and the... More 

Helpful?
Thank sid3887
Bangalore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2016

The hotel is hardly 5 mins away by walk from Santa Maria Novella train station. Staff was very courteous and helpful. The way to our room was a zig-zag path with dim lights and we just loved walking through it. Our room had beautiful interiors painted in white and doors in bright blue. Also the hotel opens in a Piazza... More 

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Thank manu0384
Yerevan, Yerevan, Armenia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 August 2016

Hotel is located near Santa Maria Novella train station. Nearby are also 1st stop of Hop on Hop Off buses and Santa Maria novella church. The hotel is like labyrinth, be careful when choosing a room, to reach our room we had to go by elevator to 4th floor, enter to the 1st hall, then go upstairs for half floor,... More 

Helpful?
Thank Luiza K
Ballarat, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2016

This is a good place to stay. We found it easily from the station in less than 5 minutes. It is handy walking distance to all the florence attractions we wanted to see. Nice big comfy bed. Elevator instead of suitcases up stairs. All the staff were very friendly helpful and obliging. Good buffet breakfast .

Helpful?
Thank pradogx04
Hobart, Australia
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2016 via mobile

Great little hotel in the middle of Florence. Clean and tidy rooms with small but functional bathroom. Rooms serviced daily and breakfast included. Loved the fact that it was walking distance to every attraction plus the train station. Being located on the piazza Santa Maria Novella means that there was plenty of public space for sit sitting and relaxing, so... More 

Helpful?
Thank Marika C

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Universo

Address: Piazza di Santa Maria Novella 20, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $99 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universo 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Universo Hotel Florence
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Questions & Answers

Here's what travellers have asked, with answers from Universo staff and other travellers.
2 questions
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San Francisco, California
3 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with balcony on the upper floors with piazza views.”
 of 5 bubbles NYChichi, 14 Oct 2016 | Read review
“As beforehand for a quiet room when you book”
 of 5 bubbles doreenf852, 20 Sep 2016 | Read review
“if you have use this hotel, avoid rooms on inside, Prefer rooms facing front.”
 of 5 bubbles Vinaayak, 24 Jul 2016 | Read review
“Higher floors are being renovated - stay there if you can!”
 of 5 bubbles joannasG541II, 18 Jul 2016 | Read review
“room with view”
 of 5 bubbles Vangelis89, 21 Jun 2016 | Read review
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