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Hotel Universo

569 reviews
#240 of 410 Hotels in Florence
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Traveller (244)
Room & Suite (217)
Dining (24)
Overview
  • Excellent19%
  • Very good43%
  • Average20%
  • Poor12%
  • Terrible6%
Travellers talk about
Free Internet
Breakfast included
Air Conditioning
Non-Smoking Hotel
Concierge
Laundry Service
3.0 Star Hotel
All hotel details
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Reviews (569)Write a Review
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49
94
38
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All reviewspiazza santa maria novellatrain stationgreat locationdecent breakfastfew minutes walkroom was spaciousmodern hoteldouble bedan easy walkon footvisiting florencecroissantssquarechurchluggageelevatorsusanna
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11 - 15 of 224 reviews
Reviewed 14 July 2017 via mobile

Just make sure you don't need to iron anything because "for very strict fire safety regulations", they have no irons you could borrow in this 100 eur/night hotel. Room was basic. Breakfast very basic. Location is good.

Thank Amenhotep_III
Reviewed 7 July 2017 via mobile

Stayed here for a business trip and then stayed on for a few days holiday. Location is fantastic, rooms are very basic but ok for a short stay. Hotel is very noisey and doors a slamming constantly. My room opened onto a shared courtyard, and...More

Thank Nicky H
Reviewed 27 June 2017

The hotel was well situated in Maria Novella square, which is a delight to sit out front and listen to music and people watch. The hotel (2 nights, June 2017) was warm and inviting with smiling staff. The only downsides are VERY dark rooms -...More

Thank Meg S
Reviewed 13 June 2017

If you have a short stopover in Florence the Universo is a good cheap option particularly if you are arriving by train. Located on busy square but our room was very quite except for the early morning call of the Southern European Throat Clearer. One...More

Thank BBotts
Reviewed 11 June 2017 via mobile

Location 4 ⭐️⭐️⭐️⭐️ with a big tick, however that's were it stops. Our room two⭐️⭐️was run down and bed was most uncomfortable and on rollers moving around as you turned. Our room had no safe and was very noisy overnight. The lifts just fitted two...More

Thank visyblue
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About
Amenities
Top amenities
Free Internet
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$84 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$84 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (244)
Room & Suite (217)
Dining (24)
Business Centre & Event Rooms (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
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Chris G
19 February 2017|
AnswerShow all 2 answers
Response from NYChichi | Reviewed this property |
Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.
0
Votes
Annabananna K
23 January 2017|
Answer
Response from NYChichi | Reviewed this property |
I could respond yes or no and it really means zero--- The ONLY one that can give you a reliable answer is the Hotel management themselves. Email them.
0
Votes
CaAngie
6 September 2016|
AnswerShow all 2 answers
Response from enrique517 | Reviewed this property |
No parking as far as I know. Great location facing a plaza and near the train station.
0
Votes
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12
Room Tips
"Some rooms are on a 'half floor' so not fully accessible via the elevator"
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"Deluxe room (spacious/private bathroom) is great but I would request one overlooking the square in place of..."
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"Ask for rooms with balcony on the upper floors with piazza views."
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"As beforehand for a quiet room when you book"
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