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    Universo

    Piazza di Santa Maria Novella 20, 50123, Florence, Italy
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    Traveller (227)
    Room & Suite (188)
    Dining (24)
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    Overview
    • Excellent19%
    • Very good43%
    • Average19%
    • Poor12%
    • Terrible7%
    Travellers talk about
    Free Internet
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Multilingual Staff
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Grand Hotel Minerva
    1,932 reviews
    #50 of 411 hotels in Florence
     
    Santa Maria Novella Hotel
    1,630 reviews
    #30 of 411 hotels in Florence
     
    Rosso 23
    786 reviews
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    Domus Florentiae Hotel
    368 reviews
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (534)
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    There are newer reviews for Universo
    See the most recent reviews

    21 - 25 of 214 reviews

    Reviewed 21 August 2016

    The hotel is hardly 5 mins away by walk from Santa Maria Novella train station. Staff was very courteous and helpful. The way to our room was a zig-zag path with dim lights and we just loved walking through it. Our room had beautiful interiors...More

    Thank manu0384
    Reviewed 8 August 2016

    Hotel is located near Santa Maria Novella train station. Nearby are also 1st stop of Hop on Hop Off buses and Santa Maria novella church. The hotel is like labyrinth, be careful when choosing a room, to reach our room we had to go by...More

    Thank Luiza K
    Reviewed 5 August 2016

    This is a good place to stay. We found it easily from the station in less than 5 minutes. It is handy walking distance to all the florence attractions we wanted to see. Nice big comfy bed. Elevator instead of suitcases up stairs. All the...More

    Thank pradogx04
    Reviewed 27 July 2016 via mobile

    Great little hotel in the middle of Florence. Clean and tidy rooms with small but functional bathroom. Rooms serviced daily and breakfast included. Loved the fact that it was walking distance to every attraction plus the train station. Being located on the piazza Santa Maria...More

    Thank Marika C
    Reviewed 25 July 2016

    Our agent had booked a superior deluxe room for 3 nights.(23/06 to 26/06). However we were given a dark gloomy room. The room was painted in dark shade of black with one wall having light colored wall paper. With the window falling on inside part...More

    Thank Vinaayak
    Grand Hotel Minerva
    1,932 reviews
    #50 of 411 hotels in Florence
     
    Santa Maria Novella Hotel
    1,630 reviews
    #30 of 411 hotels in Florence
     
    Rosso 23
    786 reviews
    #137 of 411 hotels in Florence
     
    Domus Florentiae Hotel
    368 reviews
    #195 of 411 hotels in Florence
     
    About
    Amenities
    • Top amenities
    • Free Internet
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$101 - US$218 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Booking.com, Hotels.com, Orbitz, Expedia, Priceline, Travelocity, Cheap Tickets, Hotwire, TripOnline SA, Cancelon, HotelQuickly and HRS so you can book your Universo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Universo Hotel Florence
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    Traveller (227)
    Room & Suite (188)
    Dining (24)
    Hotel & Grounds (168)
    Bathroom (19)
    Business Centre & Event Rooms (1)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Santa Maria Novella Hotel
    1,630 reviews
    .09 km away
     
    Grand Hotel Minerva
    1,932 reviews
    .08 km away
     
    Rosso 23
    786 reviews
    .04 km away
     
    Domus Florentiae Hotel
    368 reviews
    .03 km away
     
    Nearby Restaurants
    Shake Cafe
    466 reviews
    .03 km away
    Il Panino Santa Maria Novella
    76 reviews
    .05 km away
    Vini E Delizie
    92 reviews
    .08 km away
    Ristorante Giglio Rosso
    564 reviews
    .09 km away
    Nearby Attractions
    Church of Santa Maria Novella
    2,450 reviews
    .05 km away
    Piazza di Santa Maria Novella
    597 reviews
    .07 km away
    Basilica of Santa Maria Novella
    81 reviews
    .07 km away
    Museo Novecento
    137 reviews
    .07 km away
    Ask a question
    Questions & Answers
    Chris G
    19 February 2017|
    AnswerShow all 2 answers
    Response from NYChichi | Reviewed this property |
    Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.
    0
    Votes
    Annabananna K
    23 January 2017|
    Answer
    Response from NYChichi | Reviewed this property |
    I could respond yes or no and it really means zero--- The ONLY one that can give you a reliable answer is the Hotel management themselves. Email them.
    0
    Votes
    CaAngie
    6 September 2016|
    AnswerShow all 2 answers
    Response from enrique517 | Reviewed this property |
    No parking as far as I know. Great location facing a plaza and near the train station.
    0
    Votes
    Room Tips
    "Deluxe room (spacious/private bathroom) is great but I would request one overlooking the square in place of..."
    Read review
    "Ask for rooms with balcony on the upper floors with piazza views."
    Read review
    "As beforehand for a quiet room when you book"
    Read review
    "if you have use this hotel, avoid rooms on inside, Prefer rooms facing front."
    Read review
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