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Hilton Florence Metropole

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Traveller (730)
Room & Suite (337)
Dining (57)
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Overview
  • Excellent28%
  • Very good44%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“shuttle bus”(111 reviews)
“shuttle service”(63 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Indoor pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Florence Metropole
Special Offer: Advance Purchase
Offers from Hilton Florence Metropole
Special Offer: Advance Purchase
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,160)
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1,049 results
Traveller rating
298
394
202
100
55
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LanguageEnglish
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298
394
202
100
55
Show reviews that mention
All reviewsthe executive loungeshuttle busshuttle servicediamond memberironing roomnice hotelcity viewminute driveclose to the airportcorner roomthe hotel offerstop floorrooms are moderntown centrerental carsanta maria novella train stationhappy hour
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1 - 5 of 1,049 reviews
Reviewed yesterday via mobile

This is by far the worst hotel I’ve stayed in while in Europe, and I’ve stayed in several. Let me begin by saying this is the second room they’ve moved us to and we’ll be moving to another one tonight. The guy who brought us...More

1  Thank kmc_thebosslady
Hotel's Favourite
Reviewed 8 April 2018 via mobile

This hotel has a convenient shuttle to/from the Santa Maria Novella train/bus station, which is easy walking distance from the Duomo and other tourist sites. The shuttle is only €5 per room for the entire stay, so it is well worth it. As Hilton Gold...More

1  Thank rhokanson
Response from Hilton F, Public Relations Manager at Hilton Florence MetropoleResponded 9 April 2018

Dear rhokanson, first of all we would like to thank you for your words, starting from the title of the review! Guest’s positive feedback is the aim of our job! I am looking forward to welcoming you back to the Hilton Florence Metropole. Best Regards...More

Reviewed 4 days ago via mobile

One of the worst business hotels I’ve stayed in. Dated rooms. Had to ask 3 times for a hairdryer to be delivered as they kept forgetting. So busy it took 15 minutes to catch the lift one evening. When asked where the stairs were (as...More

3  Thank Bigliz1
Reviewed 1 week ago

Stayed here for one night to visit Florence. I didn't want to risk driving into the city centre and risk trashing my brand new hire car so chose this hotel as it offered free parking and a free shuttle into town. Sadly the latter was...More

Thank John F
Response from Hilton F, Guest Relations Manager at Hilton Florence MetropoleResponded 6 days ago

Dear John F, first of all we would like to thank you for your good words. Guest’s positive feedback is the aim of our job! Sorry for the inconvenience with the shuttle bus service. I am looking forward to welcoming you back to the Hilton...More

Reviewed 1 week ago

I was in Florence for only a quick overnight stay. While the Hilton Florence Metropole is situated outside the main city attractions, it is in a good place relative to the airport, which is why I decided to stay as opposed to elsewhere in the...More

Thank kaarlb
Response from Hilton F, Guest Relations Manager at Hilton Florence MetropoleResponded 1 week ago

Dear Guest, It is a pleasure to read your comment you shared with all Tripadvisor users. Thank you for your positive comments and suggestions. We apologize for any inconvenience you have encountered. We will investigate in order to avoid any lack of service in the...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$106 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Business Hotel in Florence
#91 Family Hotel in Florence
#102 Luxury Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$106 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Business Hotel in Florence
#91 Family Hotel in Florence
#102 Luxury Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (730)
Room & Suite (337)
Dining (57)
Pool & Beach (8)
Business Centre & Event Rooms (9)
Amenities (9)
Questions & Answers
Ask a question
vicky c
4 April 2018|
AnswerShow all 2 answers
Response from Segundo T | Reviewed this property |
I don’t know, but the hotel has a bus service, you can use it, I think the price it’s £10
0
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Google Translation
caityhinton
24 October 2017|
AnswerShow all 3 answers
Response from Rozalka2 | Reviewed this property |
Depends on the room size but rooms are spacious
0
Votes
Eunice C
27 July 2017|
AnswerShow all 2 answers
Response from Kevin M | Reviewed this property |
The hotel is outside the zone, so you don't need one to stay here, but beware that you will need one for many parts of Florence even if you are attempting to drive through it to reach another destination
0
Votes
Room Tips
"If you are traveling by rent a car it's the best option"
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"Stay in the city!"
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"Be a diamond."
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"10th floor offers great views"
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