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Via De' Bentaccordi, 3, 50122, Florence Italy
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US$133
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Traveller (216)
Room & Suite (146)
Dining (30)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Santa Croce
Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 430 hotels in Florence
Location
Cleanliness
Service
Value
Travellers' Choice
Staying at Hotel Santa Croce gives you an unique experience, in the magic atmosphere of our beautiful city of Florence. Built from an ancient stones, that dates back to the 600s, small but welcoming, the Hotel Santa Croce is immersed in the marvel of the historical center, on the remains of an ancient Roman amphitheatre. In the adjoining house, the renowned Michelangelo Buonarroti spent his childhood. Just a few steps away you can find all of the most important monuments and museums, as well as local restaurants, well-known bars of the Florentine night-life and prestigious high fashion boutiques. Situated only from 100 meters between Piazza della Signoria, The Uffizi Gallery and Piazza Santa Croce, our Hotel is close to both to the Duomo and to prestigious Ponte Vecchio. Our cozy bedrooms will help you relax and wake up in the best of moods and our welcoming breakfast room will prepare you for the start of your day. Staff is always willing to help you
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Children's television networks
Car hire
24-hour security
Baggage storage
Paid private parking on-site
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Wine / champagne
Taxi service
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
Express check-in / check-out
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Safe
Clothes rack
Flatscreen TV
Walk-in shower
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English, Spanish, Italian
1035Reviews18Q+A73Room tips
Traveller rating
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Most Recent
PVInd wrote a review 1 Oct
Bengaluru, India57 contributions33 helpful votes
Very small rooms, bad breakfast. Staff was helpful though. Location was ok, slightly away from Florence terminal. Expensive for what it has to offer. It looks more of a home than a hotel. So, I am not sure if there is any room for improvement. If its just 1 night, then manageable else look for other options.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NWRatdog wrote a review 1 Oct
Tampa, Florida7 contributions2 helpful votes
Brothers Mario and Gabriel and their staff will treat you like family. Mario recomended two trattorias where he and his family eat and where locals eat. Wonderful places and great food. Hotel is near many things. Highly recommend.
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Date of stay: September 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Chris318i wrote a review Aug 2022
Regensburg, Germany260 contributions224 helpful votes
Nice B&B in the city center of Firenze. The room was spacious and totally sufficent for my wife, two kids (2 and 4 years old) and me. As the bathroom smelled a little bad, we kept either the door closed or the bathroom ventilation on. The included breakfast was ok, but due to the limited space, there was little choice. Furthermore a lot of plastic was used, e.g. for the cerials, jam, nutella, etc. The staff was really gentle and attentive and gave us a lot of useful hints on Firenze and the surrounding area. As the B&B is located in Santa Croce all important sights and the central station are in walking distance (20 minutes by foot, but exhausting when you have luggage) and also supermarkets, shops and restaurants can be found in the immediate vicinity. Last but not least, the WIFI is working good. All in all we had a really a good time and we would definitely stay at Hotel Santa Croce again.
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded 27 Aug 2022
Dear Chris, thank you for this nice review and above all for appreciating the attention of all our staff and the excellent location in the heart of the historic center of Florence. We are sorry that you have not entered the maximum rating for this odor that you have noticed. We have not quite understood what you mean specifically, probably the smell of the pipes that can be heard throughout Florence, especially when it is hot and they are more prone to drying out. Regarding the breakfast, it seems really strange to us that you define it as "little choise" as it is a really abundant breakfast considering that we are a 2-star hotel. In addition, there are disposable packaged products (there is no other way to serve these products!), as required by law, and fresh products in the buffet. Just for information to the other Customers who are reading, we list below what each of our Guests can found on our abundant continental breakfast buffet, considering we are a 2 star Hotel: ham, cheese, white and integral bread (you can toast it), fresh fruit, fresh croissants from a renowned pastry every morning and other candies like muffins, plum cakes, marmalade and chocolate tarts, biscuits, rusks, various flavors of yogurt, various types of cereals (corn flakes, puffed rice etc), different flavors of marmalades, spread chocolate, honey, butter and other products. To drink, various fruit juices and every type of hot drink (American coffee, Italian espresso coffee, decaffeinated coffee, cappuccino, classic and black tea, green tea and other type, chamomile, milk, chocolate, barley etc); soy milk and Gluten-Free and Lactose-Free Food (on request). The coffees are made with freshly ground coffee beans. Thanks anyway, we look forward to seeing you here soon. Best regards from all the Hotel Santa Croce Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brita S wrote a review Aug 2022
Aberdeen, New Jersey134 contributions15 helpful votes
I can only echo the comments of many fellow travellers. The hotel is wonderful, and thank you again, Mario and Gabriel, for making this stay so memorable. We stayed in the appartement located in a different building than the hotel itself and it could not have been more perfect for our family of 4. Would definitively highly recommend staying here. And it's in a very convenient location!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded 1 week ago
Dear Guest, your review is wonderful :-) ! Thank you very much for all the important details that you shared with other Guests and Readers. It was a pleasure for us to welcome and help your nice Family during your stay at Hotel Santa Croce. We are very happy that you had a great time here and enjoyed everything we have to offer, it is very important for us. We hope you come back soon. Yours sincerely, Staff Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
runner13 wrote a review Jul 2022
New London, New Hampshire40 contributions58 helpful votes
Mario and Gabriele, charming brothers who own the Hotel Santa Croce, made our stay in Florence a great success. First, and most important, our rooms were clean, quiet, and cool. We all appreciated delicious coffee, pastries and yogurt each morning to start our day. Mario and Gabriele were kind, helpful and always professional. They recommended favorite restaurants for dinner, and we enjoyed them all. The hotel is conveniently located. We felt safe walking in both day and night. Our rooms were reasonably priced. We highly recommend the Hotel Santa Croce.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded 18 Jul 2022
Dear Guest, thanks a lot for sharing your lovely and amazing experience of stay with other Guests and users of Tripadvisor. We are very happy you had a very great time here and you enjoyed everything we have to offer, it's very important for us your excellent opinion and score. It's a real pleasure to host you and we hope to have you back here soon. Your sincerely, Staff Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marion H wrote a review Jun 2022
Glencoe, Illinois42 contributions40 helpful votes
Not sure that I can add much to the already glowing comments about staying here. They were true! We spend 4 nights here and literally walked everywhere with ease. Got extra help from both brothers whenever we needed guidance, and they were so accommodating when we needed to leave our bags with them past check-out while we went and got our COVID tests and saw a few last sights. They have made the most of an historic (tiny) building, and we highly recommend this hotel when you come and stay in Florence.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded 8 Jun 2022
Dear Marion, thank you so much for sharing your lovely and amazing experience of stay with other Guests and users of Tripadvisor. Your review is wonderful and fully reflects our hotel ! We are very happy you had a very great time here and you enjoyed everything we have to offer, it's very important for us your excellent opinion and score. We hope you'll be back soon. Your sincerely, Staff Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rebecca wrote a review Apr 2022
United Kingdom3 contributions3 helpful votes
We stayed 6 nights at this charming hotel, and were given the warmest of welcomes by all members of staff. The room we had met all of our needs and was the perfect location for exploring all the city. The breakfasts we had were lovely and included plenty of options. The attention to detail provided never went un noticed, from the drinks fridge in the foyer to the Florentine decor, the hotel provides many nice touches, including fantastic local knowledge and recommendations. As many have also stated the location couldn’t be better to reach from every major landmark. A special thank you to everyone for our lovely stay!
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote1 Save
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded 9 Apr 2022
Dear Rebecca, thank you so much for your wonderful review about your stay at Hotel Santa Croce and for sharing your awesome experience on Tripadvisor too. We are very happy to meet and host you and that you had a very great time and a so lovely memory of all of us. And we are so delighted you highlighted most of the fundamental characteristics of our property and enjoyed everything we have to offer, specially our hospitality and tips during stay, the comfort of our rooms and our location in the heart of Historical Centre. We hope you'll be back very soon. Your sincerely, Staff Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndreaG wrote a review Apr 2022
Darlington, United Kingdom5 contributions1 helpful vote
Beautiful hotel in the heart of Florence, very good price, staff super friendly and very helpful. Easy to walk everywhere from and nice places to eat near by including the osterias that the hotel recommends. The helpfulness of the staff made our first visit easy and really pleasant! Rooms and breakfast were spot on, we are definitely looking forward to returning here!
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded 9 Apr 2022
Dear Andrea, thank you so much for sharing on Tripadvisor your amazing experience of stay at Hotel Santa Croce. We really appreciate your wonderful review...your excellent score is very important and rewarding for us! We are so happy you had a great time here and we are delighted you appreciated everything we have to offer at Hotel Santa Croce. It was a pleasure for us to meet and host you and we hope you'll be back soon. Your sincerely, Mario, Gabriele and Staff Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie R wrote a review Mar 2022
2 contributions2 helpful votes
My daughter and I visited for 5 nights. Upon arriving the brothers who own this small boutique hotel, Gabriel and Mario, were super welcoming! They oriented us to the city, gave great recommendations, and were so accommodating! A lovely breakfast is served every morning ( my cappuccino even had a smiley face on it!) What I loved most is that they knew my other daughter was staying in Florence for the year studying abroad. They met her once and told me to let her know if she ever needed anything during her stay in Florence to feel free to reach out to them! It’s the little things. Oh, and the location couldn’t be better!! Thank you for everything.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded 28 Mar 2022
Dear Stephanie, we are so glad that you had a great time in our Hotel and that you had wonderful stay here. Thank you so much for your wonderful review and for appreciating every detail, above all the service and warmth of our Staff, the comfort of our property and rooms, the tips about the city and our fresh and genuine breakfast, especially the smiling coffee :-) And for your dauhter we repeat again you that if she need something, we are here at her disposal. We hope you come back in the future. Sincerely, Mario, Gabriele and Staff Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sofia P wrote a review Nov 2021
2 contributions3 helpful votes
We were truly overwhelmed by the hospitality and professionalism of the 2 owners. They are amazing, helpful and polite, will offer you all short of useful informations. The hotel is in the best place possible, in small walking distance to all sights. Very reasonable prices, nice rooms, clean, warm, good wifi, tasty breakfast. What more could you ask?!? Definitely recommend it to everyone!
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Santa Croce, Proprietario at Hotel Santa Croce
Responded 14 Nov 2021
Dear Sofia, thank you so much for sharing your amazing experience of stay at Hotel Santa Croce and for recommending us to everyone. Your review is wonderful and fully reflects all the emotions we want to convey in our Hotel ! Thank you for appreciating it ! We are very happy to meet and host your nice Family and that you had a very great time here. And we are so delighted you enjoyed everything we have to offer, specially our help during stay and hospitlity, the cleanliness of our property, our wonderful location in the heart of Historical Centre and, in generally, our very good value for money. We hope you'll be back very soon. Σας ευχαριστώ πολύ Your sincerely, Mario, Gabriele and Staff Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$89 - US$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa croce florence, santa croce hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceUffizi / Florence Historic Center / San Giovanni
NUMBER OF ROOMS
10
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Frequently Asked Questions about Hotel Santa Croce
Which popular attractions are close to Hotel Santa Croce?
Nearby attractions include Piazza del Duomo (0.4 km), Piazza della Signoria (0.3 km), and Gallerie Degli Uffizi (0.4 km).
What are some of the property amenities at Hotel Santa Croce?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Santa Croce?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Santa Croce?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel Santa Croce?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Santa Croce?
Conveniently located restaurants include Gustarium, I' Girone De' Ghiotti, and Ghibellina Forno Pasticceria Bakery in Florence since 1890.
Is Hotel Santa Croce located near the city centre?
Yes, it is 0.6 km away from the centre of Florence.
Which languages are spoken by the staff at Hotel Santa Croce?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Hotel Santa Croce?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.4 km), Florence American Cemetery (7.7 km), and Basilica San Miniato al Monte (1.1 km).