Very small rooms, bad breakfast. Staff was helpful though. Location was ok, slightly away from Florence terminal. Expensive for what it has to offer. It looks more of a home than a hotel. So, I am not sure if there is any room for improvement. If its just 1 night, then manageable else look for other options.
Brothers Mario and Gabriel and their staff will treat you like family. Mario recomended two trattorias where he and his family eat and where locals eat. Wonderful places and great food. Hotel is near many things. Highly recommend.
Nice B&B in the city center of Firenze. The room was spacious and totally sufficent for my wife, two kids (2 and 4 years old) and me. As the bathroom smelled a little bad, we kept either the door closed or the bathroom ventilation on. The included breakfast was ok, but due to the limited space, there was little choice. Furthermore a lot of plastic was used, e.g. for the cerials, jam, nutella, etc. The staff was really gentle and attentive and gave us a lot of useful hints on Firenze and the surrounding area. As the B&B is located in Santa Croce all important sights and the central station are in walking distance (20 minutes by foot, but exhausting when you have luggage) and also supermarkets, shops and restaurants can be found in the immediate vicinity. Last but not least, the WIFI is working good. All in all we had a really a good time and we would definitely stay at Hotel Santa Croce again.…
I can only echo the comments of many fellow travellers. The hotel is wonderful, and thank you again, Mario and Gabriel, for making this stay so memorable. We stayed in the appartement located in a different building than the hotel itself and it could not have been more perfect for our family of 4. Would definitively highly recommend staying here. And it's in a very convenient location!
Mario and Gabriele, charming brothers who own the Hotel Santa Croce, made our stay in Florence a great success. First, and most important, our rooms were clean, quiet, and cool. We all appreciated delicious coffee, pastries and yogurt each morning to start our day. Mario and Gabriele were kind, helpful and always professional. They recommended favorite restaurants for dinner, and we enjoyed them all. The hotel is conveniently located. We felt safe walking in both day and night. Our rooms were reasonably priced. We highly recommend the Hotel Santa Croce.
Not sure that I can add much to the already glowing comments about staying here. They were true! We spend 4 nights here and literally walked everywhere with ease. Got extra help from both brothers whenever we needed guidance, and they were so accommodating when we needed to leave our bags with them past check-out while we went and got our COVID tests and saw a few last sights. They have made the most of an historic (tiny) building, and we highly recommend this hotel when you come and stay in Florence.
We stayed 6 nights at this charming hotel, and were given the warmest of welcomes by all members of staff. The room we had met all of our needs and was the perfect location for exploring all the city. The breakfasts we had were lovely and included plenty of options. The attention to detail provided never went un noticed, from the drinks fridge in the foyer to the Florentine decor, the hotel provides many nice touches, including fantastic local knowledge and recommendations. As many have also stated the location couldn’t be better to reach from every major landmark. A special thank you to everyone for our lovely stay!
Beautiful hotel in the heart of Florence, very good price, staff super friendly and very helpful. Easy to walk everywhere from and nice places to eat near by including the osterias that the hotel recommends. The helpfulness of the staff made our first visit easy and really pleasant! Rooms and breakfast were spot on, we are definitely looking forward to returning here!
My daughter and I visited for 5 nights. Upon arriving the brothers who own this small boutique hotel, Gabriel and Mario, were super welcoming! They oriented us to the city, gave great recommendations, and were so accommodating! A lovely breakfast is served every morning ( my cappuccino even had a smiley face on it!) What I loved most is that they knew my other daughter was staying in Florence for the year studying abroad. They met her once and told me to let her know if she ever needed anything during her stay in Florence to feel free to reach out to them! It’s the little things. Oh, and the location couldn’t be better!! Thank you for everything.
We were truly overwhelmed by the hospitality and professionalism of the 2 owners. They are amazing, helpful and polite, will offer you all short of useful informations. The hotel is in the best place possible, in small walking distance to all sights. Very reasonable prices, nice rooms, clean, warm, good wifi, tasty breakfast. What more could you ask?!? Definitely recommend it to everyone!