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    Hilton Garden Inn Florence Novoli

    1,469 reviews
    #155 of 411 Hotels in Florence
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    Via Sandro Pertini 2/9, 50127, Florence, Italy
    011 39 390 554 2401
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Hilton Garden Inn
    US$183
    US$166
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    Expedia.com
    US$183
    US$166
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    US$183
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Hilton Garden Inn
    US$166
    Expedia.com
    US$166
    Booking.com
    US$166
    Travelocity
    US$166
    Hotwire.com
    US$166
    getaroom.com
    US$183
    Orbitz.com
    US$166
    Hotelpower.com
    US$165
    HotelQuickly
    US$181
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    US$166
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    All photos (673) 673
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    Certificate of Excellence
    Traveller (508)
    Room & Suite (253)
    Dining (27)
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    Overview
    4.0
    1,469 reviews
    • Excellent43%
    • Very good39%
    • Average13%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “close to the airport”(39 reviews)
    “business hotel”(20 reviews)
    “nice hotel”(49 reviews)
    Hotel website
    011 39 390 554 2401011 39 390 554 2401
    Via Sandro Pertini 2/9, 50127, Florence, Italy See on map
    AMENITIES
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    4 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Florence Novoli
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    Rooms
    3 Jun4 Jun
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,469)
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    All reviewsclose to the airportbusiness hotelnice hotelbus stopunderground parkingfront desk staffhotel is locatedthe air conditioninghgitaxieurosupermarketblindsprinterlaundrymassimodryer
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    1 - 5 of 796 reviews
    Reviewed 6 days ago
    Over Priced for quality received

    The rooms were nice and the bathroom, however not worth what was paid for it. Also they don't provide even a bottle of water for the room, this is insane. the breakfast was good although they don't cater for dietary requirements such as halaal or...More

    Thank 3Shakera
    Response from HGI Florence No... H, Front Desk Agent at Hilton Garden Inn Florence NovoliResponded 5 days ago

    Dear 3Shakera, Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future....More

    Hotel's Favourite
    Reviewed 23 January 2018
    Beautiful, clean hotel, excellent customer service and a short bus ride or cab ride to city center.

    We booked our reservations at the Hilton Garden Inn because of all the fantastic reviews we read regarding the hotel staff and we found that all the reviews were accurate. We loved the hotel staff, they were all very friendly, helpful and informative. One rainy...More

    3  Thank kskbrog
    Response from HGI Florence No... H, other at Hilton Garden Inn Florence NovoliResponded 23 January 2018

    Dear kskbrog, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Florence Novoli to your liking. We take pride in our service quality. The Hotel staff was happy to assist you during your...More

    Reviewed 2 weeks ago
    Great Staff and Room

    We stayed at the HGI Florence Novoli for three nights in mid-late April. This was our second stay at this property, the first being about 2-1/2 years ago. We stayed using Hilton points as a diamond member. The staff we encountered during this visit was...More

    Thank KelflyOh
    Response from HGI Florence No... H, Front Desk Agent at Hilton Garden Inn Florence NovoliResponded 2 weeks ago

    Dear KelflyOh, Thank you for your detailed review. We are very pleased that you enjoyed the stay at Hilton Garden Inn Florence Novoli. Your opinion is really important to us, as it will help us to keep improving our services even more. Best regards, Martina...More

    Reviewed 4 weeks ago via mobile
    Poor experience

    One of the basic responsibilities of a hotel is to provide a comfortable and decent sleep for its guests. This hotel failed in that regard. Even if everything had gone perfectly, it is still a poor value for the money. First off, my room was...More

    Thank Michael S
    Response from HGI Florence No... H, Massimo Conti - Front Office Supervisor - Hilton Garden Inn Florence Novoli at Hilton Garden Inn Florence NovoliResponded 4 weeks ago

    Dear Mr Michael S, Thank you for taking the time to share your experience on Tripadvisor.com about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your review will be shared by...More

    Reviewed 4 weeks ago
    poor price quality ratio

    the room was too hot and the airconditioner would not work. Opening the window caused a mosquito invasion...fortunately the reception staff was very friendly and supplied some poison for us. the hairdryer went on fire but fortunately a spare hairdryer was supplied as well :-)...More

    Thank 701brigittek
    Response from HGI Florence No... H, Front Desk Agent at Hilton Garden Inn Florence NovoliResponded 4 weeks ago

    Dear 701brigittek, Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future....More

    View more reviews
    123456…160
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Fitness Centre with Gym / Workout Room
    Room Service
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Details
    Price range
    US$114 - US$303 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #38 Best Value Hotel in Florence
    #51 Business Hotel in Florence
    #86 Luxury Hotel in Florence
    #91 Romantic Hotel in Florence
    Room types
    Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$114 - US$303 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #38 Best Value Hotel in Florence
    #51 Business Hotel in Florence
    #86 Luxury Hotel in Florence
    #91 Romantic Hotel in Florence
    Room types
    Non-Smoking Rooms, Family Rooms
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    All photos (673) 673
    Full view
    Traveller (508)
    Room & Suite (253)
    Dining (27)
    Business Centre & Event Rooms (3)
    Amenities (3)
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    Questions & Answers
    Ask a question
    See all 29 questions
    Chris S
    5 February 2018|
    AnswerShow all 3 answers
    Response from akmoma | Reviewed this property |
    We only rode a couple of times and never late or early so I am not sure.
    0
    Votes
    KelflyOh
    6 January 2018|
    AnswerShow all 5 answers
    Response from emcarter | Reviewed this property |
    Yes there is a laundry on the same floor as the garage and it includes a sink for hand laundry and an iron and ironing board. It was very useful.
    0
    Votes
    colemanss
    20 December 2017|
    Answer
    Response from Paul_C_010265 | Reviewed this property |
    Hotel is around 10 minutes from the airport. I do think they have a shuttle. I didn't use it as I rented a car because I was travelling around the region.
    0
    Votes
    123456…10
    Room Tips
    "standard rooms, reasonably clean."
    Read review
    "Good Size Rooms, very clean only thing do not open the window as the air conditioning will not work."
    Read review
    "Get Park View on the 2nd floor."
    Read review
    "Overlooking patio, higher floor. Not garden view--lots of street noise."
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