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Hilton Garden Inn Florence Novoli

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#105 of 421 Hotels in Florence
Certificate of Excellence
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1,249 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Florence Novoli
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Showing 695: English reviews
Florence-Novoli, Italy
Reviewed 21 October 2016

Really appreciated our stay at the HGI Florence Novoli. We had an early flight out and it was a short taxi ride to the terminal. In such a traditional city such as Florence it's nice to stay in a new modern hotel with all of the comforts and amenities. We particularly appreciated the modern bathroom with great water pressure (many...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Greg A
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Greg A, Greetings from Hilton Garden Inn Florence and thank yuo very much for your feedback! We are really glad to see that you enjoyed your stay with us and that you found our Property to your liking. We hope you will consider staying with us again in the future. At Hilton Garden Inn, we promise to do whatever...

West Hilss, United States
Reviewed 20 October 2016

Very welcoming staff. Hotel is modern, clean and the beds and pillows are amazing. The Front Desk staff is very helpful in answering questions and giving restaurant and sightseeing suggestions. Its a very warm and comforting hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Oleg B
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Oleg B, Thank you for taking the time to leave us your excellent review about your stay at our Hotel. We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Francesco Ginanni Front Office Manager

Charlotte, North Carolina, United States
Reviewed 17 October 2016 via mobile

We were visiting our son who is studying in Italy and my husband had points. Decent hotel but wish we would've stayed downtown. The staff was friendly but we had communication problems. While it is an easy bus ride to downtown, be advised the 22 bus is always very busy and crowded. There was 3 of us in the room...

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Helpful?
Thank Brandy H
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Brandy H, It is a pleasure to read your comment you shared with all Tripadvisor users. We apologize if we did not completely meet your expectations as Hilton 4star Hotel. We appreciate to be informed of any breach of the usual level of Service for which Hilton Hotels are renowned. We really hope you will come back to Florence...

Montreal
Reviewed 17 October 2016

This Garden Inn is located about 10 minutes from a bus stop; from there, the bus takes about 20-30 minutes to get into the heart of Florence. BTW, the front desk sells bus tickets (1.20 Euros). As non-locals and tourists cannot drive into the center of Florence, one must take a taxi of bus to get to the Duomo or...

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Helpful?
Thank MontrealLouis007
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Mr. MontrealLouise007, Thank you for taking a moment to share your experience on TripAdvisor. We are happy to hear you found the Hotel and Staff to your liking. Your kind comments are being reviewed by our Management and will help us to improve our Property and Service quality level. We look forward to welcoming you back to our Hotel...

Tehran, Iran
Reviewed 14 October 2016 via mobile

That hotel was very good , clean and big rooms, in the good location without any noise , with really Great view , their stuff was normal but not good , they don't have minibar in rooms and we had to bring everything from lobby and we aren't satisfied from that , shopping center and super market were near the...

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Helpful?
Thank niloofar_ak
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Niloofar_ak, Greetings from Hilton Garden inn Florence and thank you for your beautiful review. We are glad to see that you substantially enjoyed your stay with us. We are very sorry for the isseus regarding minibar and our Pantry Shop in the Lobby. We hope you will consider staying with us in the future. You Can Count On Us....

Wichita, Kansas
Reviewed 13 October 2016

What to write or what to say, terrible hotel starting from Francesco Ginanni the big lier manger to dirty rooms. Inspite of checking online and choosing your rooms, Francesco forced you to be in long line to check in ignoring your honor membership. There was a special counter for honors member, but he gathered all guests in one long line...

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3Thank Londss
Reviewed 11 October 2016

Location is great - 10 mins by car from the center. There's 2 big supermarkets located 5 mins walk from the hotel (in addition to a few restaurants) Rooms are well-sized. Only con is that there's only ONE elevator.. Kind of annoying when you're waiting for a big group of Chinese people with their bags to go up to their...

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Thank Nadine T
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Nadine T, We are happy to hear that your stay at Hilton Garden Inn Florence was satisfactory. Your comments will be shared among our Team. We are looking forward to welcoming you again in not only at Hilton Garden Inn Florence but also at any of our other Hilton Hotels Kind regards, Francesco Ginanni Front Office Manager

Reviewed 8 October 2016 via mobile

This hotel is located away from the city centre , a good 35 minute walk although it is off a busy street with easy access to taxis or the 22 bus which runs close by and costs a couple of € to the city centre. By booking early I got a terrific rate - £62 - exceptional for pricy Florence...

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Thank Andy S
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Andy S, Thank you very much for your beautiful review. We are glad that you enjoyed your stay with us and that you liked the quality of our breakfast. Your comments are being reviewed by our General Management and will help us as we continually work to improve our Guest experience. Look forward to welcoing you back to our...

Avon
Reviewed 8 October 2016 via mobile

My husband and I were in Florence for seven nights and we're very pleased with this hotel. The staff could not have been more helpful. Our first night there, we were hungry and didn't want to wait until the restaurant opened for dinner as we had flown overnight from the US to Rome and taken a train to Florence. One...

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Helpful?
Thank muffinAvon
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear MuffinAvon, Greetings from Hilton Garden Inn Florence We sincerely appreciate your feedback and we are very sorry we did not completely meet your expectations. Your comments are being reviewed by our General Management and will help us as we continually work to improve our Guest experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure...

Indianapolis, Indiana
Reviewed 6 October 2016

Staff is very responsive and knowledgeable of the area. Restaurant being onsite is a plus. As well as the park across the street for runs. Quick taxi cab away from the city center. If you want a hotel away from the craziness with some modern features this is a great place. Mall is close by as well.

Review collected in partnership with Hilton Garden Inn
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Thank floyds524
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Floyds524, Thank you very much for your beautiful feedback! We are glad to see that you enjoyed your stay with us. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied and we hope you will consider staying with us again in the future. You Can Count On Us. Guaranteed. Best regards, Francesco...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 29, 50127, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: $95 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#50 Business Hotel in Florence
#63 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Florence Novoli staff and other travellers.
22 questions
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Milborne Saint Andrew, United Kingdom
6 months ago
South Milwaukee, Wisconsin
over a year ago

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Questions? Get answers from Hilton Garden Inn Florence Novoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Modern, affordable and convenient hotel in Firenze!”
 of 5 bubbles alberto927, 12 Jan 2017 | Read review
“I'd suggest rooms facing north.”
 of 5 bubbles ruscione2, 15 Sep 2016 | Read review
“We had a room on each side of hotel. Rooms were similar and both fine.”
 of 5 bubbles caseyjDESIGN, 10 Sep 2016 | Read review
“Rooms facing the Garden have excellent views. Prefer rooms away from the fitness center treadmills can be noisy at times.”
 of 5 bubbles cvs407, 19 Aug 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles bjishi, 13 Aug 2016 | Read review
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