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AC Hotel Firenze

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1,100 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Orlando, Florida
Reviewed 28 September 2016

The staff at this hotel is amazing. The Hotel is one Tram stop from the main train station and the historic area. It is located in a residential area, there are restaurants, laundromat, grocery store all within a two block radius. It was well, kept and clean. We chose the breakfast buffet and it gave us a good start for...

Thank blackpearl1234
Reviewed 26 September 2016 via mobile

Very good location,nearby transports,Train station. Very big ,good room with great amenities, hot tub amazing. Very good by all means , breakfast very good, smily staff .very helpful in guiding, walking distance to main squares ,the doom, also to nearby shopping and Restaurants inside down town.

Thank nafad e
Reviewed 26 September 2016

Stayed at this hotel 5 nights. Nothing spectacular. As a gold Marriott member I got no amenities, no high floor room, no breakfast voucher, no other considerations. Was told there was a concierge level when I made this reservation, which was not true. The only amenity offered to Marriott Gold members was 50% off at the hotel restaurant. Staff was...

1Thank FLTennis1
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear Guest, Thank you for taking your time to share your experience in AC Hotel Firenze. We are very sorry to hear that your stay at our property did not meet your expectations. Please accept our sincere apologies for the inconvenience. As you know, Marriott has very different brands in its more than 4.000 hotels, of course the facilities you...

Reviewed 25 September 2016

Yes, it is a little bit off the beaten track, but we walked from the train station, not too far. We thought it was quiet, we faced the old train station. We are Marriott rewards members and I was disappointed that breakfast was not included. It was 14E which was expensive for what you usually get in the concierge lounges...

Thank VacationerSeattle
Broomfield, Colorado
Reviewed 19 September 2016 via mobile

Just finished a 3 night stay here. The hotel is modern but it's a bit outside of town. That said a Euro 1.20 ticket on the tram gets you to Santa Maria Novella (ensure you validate your ticket in the yellow box on the train). Only had breakfast once and it was only ok. There is a cafe around the...

Thank comcgan
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer Thank you for choosing Ac Hotel by Marriott. We are very sorry to hear that the stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience. Really that night we had various comments from other customers, because near the Hotel there was an external event until midnight, which is unusual. We remain at your...

Indianapolis, Indiana
Reviewed 14 September 2016

Everything you would want with a middle of the road hotel. Just a few blocks from the train station. There's a nearby bus line too. Internet was quite spotty but that worked out since I did not want to be necessarily connected all the time.

Thank Joe M
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer, Thank you for taking the time to share your experience with the AC Hotel Firenze. Our hotel is not in the middle of the road, we are in the Porta Prato area where for instance is the new Florence Opera House, opened two years ago. A further alternative to get the historic center from the hotel is the...

Carlisle, Pennsylvania
Reviewed 14 September 2016

It is out of the way - the directions are incorrect - and no one cared. So un Marriott. I am a Marriott fan but will never stay at anther one of these properties. Even though I am Ex Plat. level - no breakfast. The room was nice but they could learn a bit about hospitality - no a lot...

Thank Annette D
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer, Thank you for choosing Ac Hotel by Marriott. We are very sorry to hear that the stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience. About the special benefits for Platinum Members, in AC Hotels there is not executive lounge and breakfast are not included. Regarding the way to get to the Hotel,...

Villefranche-sur-Mer, France
Reviewed 13 September 2016 via mobile

Modern hotel, very good service from the staff. Rooms are spacious with baths fit for 2. The amenities are larger than usual which was nice. Comfortable beds with all mod cons. Unfortunately we left too early to have breakfast but the staff very kindly made up some boxes to go. There were also some homemade chocolate treats in the room,...

Thank Lisa_Renee_Compain
United Kingdom
Reviewed 9 September 2016

Stayed here for two nights, instant check in and given a lovely modern room. The receptionist was more than helpful telling us all the local attractions, where not to go and where to go, he also recommended an amazing restaurant which we visited numerous times called the golden view! GO! The only negative point I would have is it is...

Thank Emily H
Manchester, United Kingdom
Reviewed 8 September 2016

Modern Hotel with contemporary feel, and rooms to match. Wi fi included in all areas. The staff were all very helpful and those at the reception doubled up as concierge. Breakfast is taken in a light and airy restaurant with other meals available from an in house menu ordered from the bar area. The Hotel is very conveniently situated for...

Thank Robbosail

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
AC Hotel Firenze is located near Porta al Prato Station and Leopolda Station Exhibition Centre. Just 10 minutes walking distance or 5 minutes by tram from Santa Maria Novella Station and historic centre of Florence allows you to live the art experience of a lifetime. Michelangelo's David, Giotto's Tower, Uffizi, Piazza della Signoria, Neptune Fountain, Ponte Vecchio and Pitti Palace are just minutes away. This modern Firenze hotel offers an array of services that provide you comfort and relaxation beyond expectations: in-room safety-box, mini bar, 24h room service, WiFi Internet, and restaurant. After a stop in the fitness centre, sample a selection of international dishes in the contemporary setting of the restaurant, where Chef Vincenzo Crapa will delight your senses. AC Hotel Firenze is also a fantastic choice for holding seminars, business meetings, conventions, and any other type of event. Right Next to the Opera di Firenze Theater and Maggio Fiorentino ... more   less 

Additional Information about AC Hotel Firenze

Address: Via Luciano Bausi, 5, 50100, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: $126 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Firenze 4*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Cheap Tickets, Odigeo, Travelocity, Agoda and Priceline so you can book your AC Hotel Firenze reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence
Hotel Style:
#86 Luxury Hotel in Florence
#99 Business Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Firenze staff and other travellers.
13 questions
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Questions? Get answers from AC Hotel Firenze staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the sunny side of hotel!”
 of 5 bubbles edwarnke, 9 Nov 2016 | Read review
“A higher floor gives you a better view of the neighborhood”
 of 5 bubbles blackpearl1234, 28 Sep 2016 | Read review
“If you're Marriott Gold, don't expect to get your room preference.”
 of 5 bubbles FLTennis1, 25 Sep 2016 | Read review
“On the old train station side.”
 of 5 bubbles VacationerSeattle, 25 Sep 2016 | Read review
“Good luck - we did had a very nice roon”
 of 5 bubbles 136annetted, 14 Sep 2016 | Read review
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