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Firstly this hotel was fine and the 2 star rating takes into account other places we have stayed on our trip. It did the job without us taking any pleasure from the stay and not feeling too awful.
We only had to stay one night...More
Misleading on Trivago and Expedia, doesn't show correct price. They take out the taxes that everyone else includes to make it look cheaper..... once you book, they add 25% more on top for taxes.... absolute scam.
Disappointed in Expedia as well for allowing it's customers...More
Hotel is located right next to the train station, very central, and easy to get to all main attraction. max 15 min walk.
Hotel is quite clean, tho it looks old and clearly need a renovation.
Hotel staff was helpful and friendly.
Hotel is better...More
This hotel is not flexible. I booked the room through a travel website, wanted to reschedule my stay for the next day, willing to pay the difference, the travel agency contacted them, but they rejected our request. I also email the hotel a couple of...More
Thank Isis R
Response from hotelhermes, Proprietario at Hotel HermesResponded 19 August 2016
on the review we do not know absolutely what it is ! Meanwhile qualifies with a reservation number after which we will give you an answer about his case .
However most likely your reservation is non-refundable taken with an offer. Then the...More
We were really disappointed with this hotel. First although they said that the hotel was on the first floor and no lifts, in reality we had to climb three floors to arrive at the reception. Being middle-aged travellers with heavy luggage it was not easy...More
US$54 - US$157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The
area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.