Would give 0 if I could. Was booked to stay as part of a trip to Italy for my 30th and the hotel is ignoring me and told Expedia they won’t refund me but will offer me a 12 month voucher when I have stated I won’t be replanting the trip. Will be getting solicitors and insurance involved next. Had full refund from all other hotels so wouldn’t recommend this hotel AT ALL
The Hotel is conveniently located, a good walking distance from all the museums & places of interest. You can also take a bus into down town. It is not too far from restaurants. The hotel has an excellent restaurant attached to it. In the 3 x days we stayed there we went to the restaurant 2 x times.The breakfast was very good & the service was excellent. The room was comfortable but a bit hot & stuffy with a few mosquitoes.
My husband and I stayed here for two nights for our stay in Florence. On arrival we were greeted by a lovely man who pointed out the best places to go. Our room was a decent size and was very clean however we could hear every movement from the guests staying above us and every train that went past. Breakfast was okay, a selection of cereals and cakes.. the cakes were very nice and the lady that looks after you at breakfast time was lovely. The hotel is about 25-30 minutes from the train station walking.. and about 20 minutes from the main part of florence. Plenty of local restaurants around.
Nice hotel and nice staff with great breakfast as well. I feel the location is perfect because you are about 20-25 min away walk from all the big attractions. We got the basic room and we have to admit we found it to be very small and a very tiny window but other then that we would probably book again
Stayed with friends, booked 3 rooms. The hotel is beautiful, staffs are friendly and beds were comfortable. Breakfast is really good. 10 to 15 minutes walk to the city proper. They have private parking, you have to pay 12 euros a night. If you plan to stay out late, you have to ask them the key of the front door and parking gate. Overall we had a great experience.
Very nice hotel, friendly and helpful staff, good breakfast, conveniently located, centre only 15 min by walk. Unfortunately I haven’t had a chance to try the restaurant but it’s supposed to be very good as well.
We had a wonderful stay here on our recent trip to Florence. We had a car for a few days and had no issues parking it at the hotel. Breakfast had a nice selection and the rooms had the most space of our hotels on our trip to Italy. Rooms were always clean, cool, and comfortable. We didn't mind walking into the city, but it could be a 20min walk or so depending on where you were going..but again, we didn't mind. Would stay here again! Very friendly and helpful staff!!
This is an attractive boutique hotel. It is spotless and the breakfast is tasty and more than adequate. Our room was in a building behind the main house and up two very steep and narrow stairs. The room was stylish but the floor was painted concrete and the bed was as hard as rocks. A side chair would have been really useful for sitting and setting things down and would have made the room much more comfortable. There were coffee cups but no drinking glasses. We were given one tiny bit of soap for three nights. The wifi is free but requires constant sign in. This hotel is good on style but lacks a bit on function. It is at best a 3 rating.
The hotel building is nice old one, but everything is working and clean. Good air conditioning. Parking possibility was a good thing! Breakfast nothing special, just ok. The shower in our room was the best on our trip this time - enough space and hot water. There is a grocery store and a self laudry service near by. Walking distance to the centre. Also bus stops near.
Had a lovely 4 night stay in this hotel. Spotlessly clean and comfortable. Great breakfast. Brilliant service literally cant fault it. Nothing was too much trouble and whilst we tried hard to soak the language the staff/owners helped us out with their excellent English skills. Also as an aside ...... but not by any means un important the hotel restaurant was fantastic. Highly recommended.