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BEST WESTERN Grand Hotel Guinigi

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#12 of 53 Hotels in Lucca
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Grand Hotel Guinigi
BEST WESTERN Grand Hotel Guinigi
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876 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Perth, Australia
Reviewed 10 June 2009

We stayed here in May with a large group, and were horrified by the rooms. The reception area is impressive, and the staff are pleasant, but that's not enough. They don't turn on the air-conditioning in April, (as per a previous review!) or in May either, or certainly not until after we left there, and it was very hot. We...

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3Thank HappyWanderer009
60098
Reviewed 22 April 2009

The good things first. The hotel is clean, nicely decorated, has a lounge and restaurant on premises and wonderful food. The hotel staff is friendly and helpful as much as possible. The problem with this hotel is that they advertise that they have air conditioning but neglect to advertise that it is only on for the summer months beginning April...

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Thank KathyC44
Christchurch, United Kingdom
Reviewed 14 April 2009

Really nice hotel, we were "put" here by "airmiles" and I have little to complain about re the hotel but we were there to visit the town of Lucca ... this hotel is a 40 minute walk away from the town (on a very busy main road with only occasional footpaths) or a bus ride (last one out of town...

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Thank Rogertb
Toronto, Canada
Reviewed 9 February 2009

We booked the room on our way to Lucca, so weren't sure what to expect. We had trouble finding it, even with a navigation system in the rented car. We had to take a different exit because the one in the GPS unit was closed for construction. We ended up with a suite (they had a convention there), which was...

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Thank Navigate440
Luxembourg
Reviewed 4 August 2008

We spent 2 nights at this hotel near Lucca. The place was as we expected it to be from their website - no more, no less. From the point of view of parking (we were travelling by car) and relative, standard comfort it was ideal. However, it is the sort of place where all the tour buses go, releasing hordes...

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Thank Lady from Luxembourg
Dublin
Reviewed 1 August 2008

Ended up in the guinigi as we left booking a weekend away to Lucca, during the Lucca summer festival, to last minute rushing. Contacted to hotel directly following a google search as it wasn't listed in many of the standard online search engines. I went with 2 friends and we wanted single rooms. We got 3 executive suites (doubles) for...

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Thank audies
Aschaffenburg, Germany
Reviewed 23 June 2008

I do not wish to challenge a fellow Diamond Elite card holder but I though the overall grade on the last report a little harsh. I do agree with everything he says but I seemed to enjoy myself better. My room was in the back part of the hotel and was extremely quiet, leading me to believe some rooms are...

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Thank CLJMG
Liverpool
Reviewed 21 May 2008

On the face of it this is a nice hotel. The reception area is impressive, as is the restaurant area, and the staff seem helpful and friendly. However, we found the hotel lacked character. With its long, dark corridors it all looked very uniform. I’m not sure what the idea is behind the hotel logo (see photo) which is on...

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1Thank diamond-elite
Arizona
Reviewed 4 October 2007

My husband and I stayed one night while visiting the old city of Lucca. PROS: - Courteous & gracious staff - very helpful and attentive to needs and requests. -Lovely lobby, bar, restaurant areas. The wait staff very attentive & courteous. Food mediocre. Nice breakfast buffet; again, the food quality, although sufficient, was nothing stellar. - Large rooms & bathrooms...

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Thank mlcw
Tampa, FL
Reviewed 24 July 2007

This was a beautiful Hotel! It was more like a 5 star than a 4 star. Rooms were clean and beautiful. I really enjoyed our stay here. Note that it is not in the city center and it can be confusing to get to things if you have a rental car.

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1Thank nicruns

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern hotel located near the historic center, offers tasteful decor, meeting facilities, restaurant & bar; staff is multilingual. ... more   less 

Additional Information about BEST WESTERN Grand Hotel Guinigi

Address: Via Romana 1247, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $130 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Grand Hotel Guinigi 4*
Number of rooms: 158
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Also Known As:
Best Western Lucca
Lucca Best Western
Hotel Style:
#4 Business Hotel in Lucca
#7 Luxury Hotel in Lucca
#11 Family Hotel in Lucca
#16 Romantic Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Grand Hotel Guinigi staff and other travellers.
6 questions
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Milford, Michigan
6 months ago
Norfolk, United Kingdom
2 months ago

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Questions? Get answers from BEST WESTERN Grand Hotel Guinigi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed the same”
carakika, 29 Sep 2016 | Read review
“The family rooms are fantastic!”
SBMarn, 17 Sep 2016 | Read review
“Ask for a room at the rear which is quieter”
P8475GXmichaeld, 11 Sep 2016 | Read review
“Best views are on the rear of the hotel.”
jsawyer677, 27 May 2016 | Read review
“Don't get a king room. They are small. All views are pretty ugly”
ahabib3, 31 Dec 2015 | Read review
5 of 5