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Hotel Ilaria

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#4 of 54 Hotels in Lucca
Certificate of Excellence
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Hotel Ilaria
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975 Reviews from our TripAdvisor Community

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Showing 620: English reviews
São Paulo
Level Contributor
85 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 7 January 2012

We stayed for 3 days at Ilaria last December and had a great time! As we were in 4, 2 adults and 2 children, we booked a suite. The suite is not in the Hotel but in an annex (Residenza dell Alba - 50 metres from the Hotel). The apartment (cannot be called a room) is astonishing! Big and modern... More 

2 Thank saopaulo36
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 5 January 2012

We go to Tuscany often and, having arrived at Pisa, we want to stay a few days in a civilized place and a comfortable hotel before disappearing into the wilderness to the villa. We have stayed at several of the hotels in and around Lucca (the only really civilised city near Pisa) but having found Ilaria we always go there... More 

2 Thank UKJmb
Brisbane, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 December 2011

The service at this hotel was fantastic. We stayed here for 3 nights in December. It is in a great location to explore Lucca. Bikes are provided free of charge which is a great way to explore the town. Breakfast is good, refreshments are also provided throughout the day free of charge. In room wifi is also adequate. If I... More 

Thank Luckett79
Crystal Lake, Illinois
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 29 December 2011

Our very first Italian experience after our wedding was Hotel Illaria and it's city of Lucca, and we couldn't have asked for a better experience. Obviously all the reviews have stated about how great the location is, how clean the hotel is, etc, making it the #1 hotel in Lucca. I just want to add a few more things to... More 

6 Thank Ciepierball
Level Contributor
93 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 10 December 2011

Stayed three days in December. The hotel is nicely located within the old walled city. It is about a 7 minute walk to the train station. The hotel overlooks the old Roman gates and within 2-3 minutes you can walk to the shopping and tourist areas within the old city. The hotel was great. The room was a good size,... More 

Thank schnoodleontheroad
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, we are pleased to read that you enjoyed your stay with us. We thank you for this review and for suggesting us to TripAdvisor readers. The bus stop that you were reffering to is located in the opposite side of the hotel and it usually doesn't give any kind of problems, anyway we are very sorry if during... More 

Oslo, Norway
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 November 2011

We spent one night here on our trip around Tuscany. Comfortable room. Small if I have to find something to complain on. Excellent that they take care of parking of the car for a small fee as this is tricky everywhere in italy. Very nice reception personnel. Breakfast was ok but the waiter/server didn't really manage to keep up with... More 

Thank Wittsjo
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, thank you very much for this review, it's always very helpful reading about good and bad aspects and we are pleased to read about your stay. We decided to add a waitress at breakfast, on next time you will find more staff taking care of you. We hope you will come back to visit Lucca and us, Best... More 

San Luis Obispo, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 November 2011

Hotel Ilaria is in just the best location for walking around the beautiful walled city of Lucca. The breakfasts are plentiful and beautifully displayed. The hotel staff is knowledgable and ready to help you with any question or recommendation. Speaking of recommendations, we SUGGEST the ORTA restaurant around the corner owned by this hotel society. Make sure to get reservations... More 

1 Thank sydneymom
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, many thanks for writing about us! We are pleased to know that you liked our hotel and Restaurant Orti Di Via Elisa as well. We hope you will always remember about your stay with us and we hope you will be back. Best Regards Mauro Cusinato More 

San Francisco
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 November 2011

A very nice hotel with a good location inside the city walls. We were upgraded to a suite across the street which was spacious, clean and comfortable, so I can't comment on the rooms in the hotel itself. The parking was handy and reasonably priced. Breakfast was bountiful. Overall a very good experience.

Thank jfelton
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, all the staff and the management would like to thank you for this review and we hope you will come back to Lucca once again. Many thanks, Best Regards Mauro Cusinato More 

bærum, norway
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 November 2011

We were 5 couples (around 65) visiting Lucca together, and we stayed 4 nights at this hotel. The staff is very friendly and helpful, the rooms are nice and quiet, the location is great; free parking, free use of bicycles, free 'cafeteria*. We'll stay here the next time we visit Lucca also!

1 Thank dsbg
MauroCusinato, Direttore at Hotel Ilaria, responded to this review

Good evening, thank you for your review left here on Trip Advisor! It's very nice to see you intend to come back to visit Lucca and us. We are waiting for you, Best Regards Mauro Cusinato More 

Redhill, United Kingdom
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 7 November 2011

This is a very nice hotel - the location is excellent, just a five or ten minute walk to the centre of Lucca. The staff certainly were helpful and the room was spotlessly clean. Breakfast was pretty much standard for hotels in Italy. However, some of the aspects of the hotel which seem to have given it very high ratings... More 

Thank suzigun

536 photos of this hotel

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Pool/Beach Area (1)
Hotel & Grounds (45)
Room/Suite (76)
Bathroom (18)
View from Room (6)
Dining (11)
Other (92)

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Amenities (2)
Dining (18)
Standard Apartment (Torre San Gervasio) (39)
Standard Room (30)
Superior Apartment (Torre San Gervasio) (27)
Superior Room (Residenza d'Alba) (74)
The Hotel (69)

Management photos: Courtesy of the property manager

All Management Photos (28)
Hotel & Grounds (9)
Business Centre/Function Rooms (1)
Dining (3)
Room/Suite (12)
Bathroom (2)
Pool/Beach Area (1)
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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more   less 

Additional Information about Hotel Ilaria

Address: Via del Fosso 26, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $118 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ilaria 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Ilaria Hotel Lucca
Hotel Style:
#2 Family Hotel in Lucca
#2 Business Hotel in Lucca
#4 Romantic Hotel in Lucca
#4 Luxury Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ilaria staff and other travellers.
13 questions
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Chicago, Il
Manchester, United Kingdom
West Tisbury, Massachusetts
3 months ago
Sheffield, United Kingdom
8 months ago
South Padre Isl

See all questions (13)

Questions? Get answers from Hotel Ilaria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back would be quieter.”
 of 5 bubbles Jacksy438, 1 Dec 2016 | Read review
“The superior rooms in the annex are larger which may help some travellers.”
 of 5 bubbles Leadon, 8 Nov 2016 | Read review
“Stay on the third floor to avoid the noise from people going to the breakfast room. In Italy, that would be the second piano”
 of 5 bubbles RicardoCub, 4 Nov 2016 | Read review
“get the annex”
 of 5 bubbles Surfer66, 1 Nov 2016 | Read review
“Suite in Annex very special.”
 of 5 bubbles coulsonrenee, 21 Oct 2016 | Read review
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