We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Palazzo Alexander

Show Prices
#3 of 54 Hotels in Lucca
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel Palazzo Alexander
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

624 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 456: English reviews
Milton
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

A very old but extremely tasteful spot, rooms are very clean, has an elevator that works. Father and Son duo run the hotel, very nice, very knowledgable about the area. The hotel was about a 15minute walk from the train station. Lucca is a wonderful city many sites, great for kids and everyone, Many restaurants, gelato is everywhere- make sure... More 

Helpful?
Thank Larry G
Des Moines, IA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I was in Lucca for over a week and stayed at the hotel. The room was basic, but clean and well stocked. A full breakfast was available each day with mainly homemade foods and superb coffee. The staff were courteous and helpful, even going so far as providing a breakfast at 4 am to accommodate early flights out. The place... More 

Helpful?
Thank Endowomyn
Kingston-upon-Hull, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

We enjoyed a 3 night stay at Palazzo Alexander. Would recommend if looking for mid range hotel, well priced, well located. The positives: It's well located within one of the quieter parts of the town. Manager and staff very friendly - manager met us at the door and took our bags. Free wifi is good Breakfast was good. Rooms are... More 

Helpful?
Thank Ranno3K
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

We arrived in This beautiful old hotel in Lucca, the moment we walked in, we already felt the warm welcome from the owner's son. He was very helpful in suggesting the good restaurant to eat during our stay. The room was beautiful and the whole interior is stunning. Breakfast is very nice, I loved the orange cake made by Alexander!... More 

Helpful?
Thank Cecilia C
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

The rooms have a warm feeling, metaphorically and literally in the colder weather. The reception by the owners son was very helpful, they clearly put a lot into the place and giving good service. As per other reviews he is very helpful with where to eat etc and information. He goes to the extra effort of care unlike other places... More 

Helpful?
Thank Charles D
Level Contributor
9 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Very friendly, comfortable and charming hotel. It feels like a mix of hotel and personal touch of a B&B. Very conveniently located, near all the good restaurants and main shop areas. Definitely would recommend.

Helpful?
Thank Zully63
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We thought this was our best room of our Italian trip- wonderful views over the town from the bath tub, it was a spacious room and in a quiet location. The staff were helpful and we found our stay very relaxing. Lucca is great place to visit- we enjoyed riding around the ramparts enormously.

Helpful?
Thank travel14childs
Tasinge, Denmark
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 October 2016

In my experience most night porters only reluctantly take their eyes off the screen of whatever device they have behind the counter. Not so at Hotel Palazzo Alexander in Lucca. When not talking vividly to the guests arriving home from dinner in beautiful Lucca, night porter Alessandro Feretti is busy baking cakes and pies for the next day’s breakfast. Fabulous... More 

Helpful?
1 Thank KaareLundRasmussen
Huntington,NY
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 October 2016

The hotel is not much appearance wise, but the room was clean, quiet, and comfortable. It's on a very small street and a short walk to the center of town. The hotel has parking which is a BIG +. All -in- All: the hotel was a very fairly priced hotel.

Helpful?
Thank NYwebjogger
sydney
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 October 2016

The hotel is ok, pleasant rooms and location- no issue with that. The problem we had, which is still traumatising us over a year after we stayed relates to parking at the hotel. The hotel is within the city walls, which are only accessible by residents or, in theory, those staying at a hotel. We drove through the city twice... More 

Helpful?
1 Thank simon b

165 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (154)
Viewed
Dining (27)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (23)
Viewed
Room/Suite (31)
Viewed
Bathroom (11)
Viewed
View from Room (4)
Viewed
Other (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lucca hotels
0.2 km away
San Luca Palace Hotel
0.4 km away
Alla Corte Degli Angeli
0.8 km away
Hotel Ilaria
Hotel Ilaria
#4 of 54 in Lucca
975 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Albergo San Martino
Albergo San Martino
#5 of 54 in Lucca
467 reviews
1.3 km away
Albergo Celide
Albergo Celide
#10 of 54 in Lucca
829 reviews
0.6 km away
A Palazzo Busdraghi, Residenza d'Epoca
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Known today as the Hotel Palazzo Alexander, the residence encompasses four floors of rooms and junior suites, all with modern, private bathrooms-some with whirlpool baths. In addition, all rooms contain such conveniences as air conditioning, satellite television, telephones, computer hook-ups, safe, minibar, hairdryers and free of charge wi-fi connection.The décor of the residence reflects the noble Lucchese style with the use of antique wood floors in all the bedrooms and fine marble and other local stones in the bathrooms, lobby and common rooms. Located in the center of Lucca’s historic district, Palazzo Alexander is easily reached from the main highway exits and from local train and bus stations. ... more   less 

Additional Information about Hotel Palazzo Alexander

Address: Via Santa Giustina 48, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $135 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Alexander 4*
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Odigeo, HotelTravel.com and Travelocity so you can book your Hotel Palazzo Alexander reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palazzo Alexander Lucca
Palazzo Alexander Hotel Lucca
Hotel Style:
#3 Luxury Hotel in Lucca
#5 Romantic Hotel in Lucca
#5 Family Hotel in Lucca
#9 Business Hotel in Lucca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Palazzo Alexander staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Hotel Palazzo Alexander staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“email them to get the exact walking route, so you don't get lost”
 of 5 bubbles LarryG476, 24 Nov 2016 | Read review
“Given the location in the walled city, no room has a particularly good view nor is one room more or less quiet than another.”
 of 5 bubbles Endowomyn, 22 Nov 2016 | Read review
“we enjoyed the roof top views from the top floor.”
 of 5 bubbles travel14childs, 10 Nov 2016 | Read review
“Splash out on the Junior Suite - it is good value”
 of 5 bubbles 110bruceh, 15 Jul 2016 | Read review
“"Aida" room on 3rd floor is quiet with windows closed. I stayed there as a single traveler. Felt very secure with the double-locked door.”
 of 5 bubbles luckytraveler31, 24 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay