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A Palazzo Busdraghi, Residenza d'Epoca

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#14 of 53 Hotels in Lucca
Certificate of Excellence
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1 room 2 adults 0 children
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210 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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London, United Kingdom
Reviewed 4 days ago NEW

It's in a fantastic location in the heart of Lucca, in an exquisite palazzo with a beautiful courtyard, and the staff were super-nice and I had a hilarious view of the Torture Museum from my bedroom, but I did not like the decoration...

Review collected in partnership with this hotel
Thank dianabQ4688EZ
Auckland Region, New Zealand
Reviewed 5 days ago NEW

This is a lovely little hotel with the most awesome door into the courtyard. Absolutely stunning. Everything is on the doorstep that you need or want to see. Walking and cycling the wall is incredible. The staff are so helpful and point you in the right direction with maps and ideas. Breakfast is also lovely. The downside, which the staff...

Thank Ant and Toni v
Nashville, Tennessee
Reviewed 1 week ago

Hiel entrance located on main pedestrian street, with numerous restaurants, shops and close to many notable churches, but set back with courtyard, so secluded. Lucca is best visited without a car and can be easily walked within the city walls

Review collected in partnership with this hotel
1Thank K3602YJkeithm
Los Angeles, California, United States
Reviewed 1 week ago via mobile

Do Not - Repeat - Do Not accept a room on the street side of Lucca's main drag, Via Fillungo, or the side street, Via Busdraghi - unless you don't care about sleeping. Other reviews talk about the noise, but none I see mention the loitering bands of loud, rude, belligerent drunks who decide to party under the hotel room...

1Thank Steve Z
Reading, United Kingdom
Reviewed 3 January 2017 via mobile

What a marvellous small hotel perfectly situated in a great location close to all the nice restaurants and shops in Lucca. Wonderful staff and high quality accommodation. We'd recommend it is a great base to explore this amazing city.

Thank timbrooke777
Callicoon, New York
Reviewed 15 December 2016

Could not be better located. Via Fillungo is the main shopping street and leads one everywhere, including markets, sites, and the marvelous wall. Lucca is a wonderful city abounding with great food, nice people, good wine, pasta, pizza espresso and more. We were there over Thanksgiving and experienced Black Friday deals which here a hoot and money saving too.

Thank stenquist1
Reviewed 29 November 2016

We stayed here for three nights, reserving three of their eight room for a family gathering. The rooms were very clean, roomy, and had extras like a jacuzzi tub or a shower with jets! The beds were very comfortable. The staff were on a first name basis, eager to please, and waited on us hand and foot. The breakfasts that...

Thank Susan P
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

We are very happy to read that you and your family had a fine stay and enjoyed our rooms with facilities, our way to work and the fine breakfast. Thank you so much for your kind words! Ingrid, Marta & colleagues

Bangor, Maine
Reviewed 16 November 2016 via mobile

We stayed two nights at the Palazzo Busdraghi. We were thrilled with the quality, location, and the gracious staff. Our room was spacious and decorated beautifully. My favorite feature was the giant windows that opened inward, allowing us to sit in the comfy armchairs and listen to the hubbub of the street below. Traffic is limited inside the city walls,...

Thank EricaVZ
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you so much for your so wonderful, warmhearted and positive description. What a big pleasure for us to read that you noticed every detail like the particular historical wooden entrance door, our attitude at the reception, breakfast, your room and location and enjoyed to be in the middle of italian life. Thank you again, we really hope to have...

Medfield, MA
Reviewed 26 October 2016

We loved our experience from the moment we opened the huge wooden doors and entered the courtyard. The hotel staff were so welcoming and gracious throughout our stay. The room was beautiful and felt very luxurious and the food offered during the breakfast was the best we had during our trip--especially the lemon ricotta crepes. The location within the walls...

Thank LJSMedfield
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you for your so kind description and enthusiasm! We are so glad that you appreciated the attitude to our guests, our breakfast with handmade cakes and crepes, your room, the building and our position. And thank you so much for recommending us! Ingrid, Marta & colleagues

Stockholm, Sweden
Reviewed 18 October 2016 via mobile

We thoroughly enjoyed our stay at A Palazzo Busdraghi. The location is superb, right inside the main gate in the old town in Lucca on one of the main pedestrian streets among gelaterias, trattorias, little shops and cafes. Considering the amount of people in October, I can imagine that the summer months can be a bit crowded. The palazzo itself...

1Thank BoMartin66

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  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Marta, and all the staff of Palazzo Busdraghi, with the new owner, will welcome their guests in a charming, silent and pleasant atmosphere, attending the guests stay, giving good advices and suggestions of visit, organizing tours to the nearby most interesting sites. June 2012..: Our Residenza is getting renewed! New owner, new management, accessories, perfumes and atmosphere, tasty breakfast! AIC certification for gluten free breakfast, and vegan breakfast on demand. ... more   less 

Additional Information about A Palazzo Busdraghi, Residenza d'Epoca

Address: Via Fillungo 170 | Centro Storico, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: $159 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — A Palazzo Busdraghi, Residenza d'Epoca 3*
Number of rooms: 8
Reservation Options:
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Hotel Style:
#12 Family Hotel in Lucca
#13 Romantic Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from A Palazzo Busdraghi, Residenza d'Epoca staff and other travellers.
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Questions? Get answers from A Palazzo Busdraghi, Residenza d'Epoca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid overlooking main street on Saturdays (e.g.room 5)”
CandA_2, 27 Sep 2016 | Read review
“Side rooms may be quieter than those facing the front on the street”
DivaDublin, 25 Aug 2016 | Read review
“We slept with window opened. Otherwise it was very quiet and AC was enough for August night.”
AlexxmMed, 23 Aug 2016 | Read review
“We had a superior room and it was lovely but I'm sure all the rooms would be lovely”
hamish0, 3 Aug 2016 | Read review
“Ask about set up of room. We were there on a weekend and noise was never an issue.”
cheetah72, 30 Jun 2016 | Read review
5 of 5