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Hotel Il Palazzo

Via San Francesco 8, 06081, Assisi Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (146)
Room & Suite (46)
Dining (12)
What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Il Palazzo
Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 69 hotels in Assisi
Travellers' Choice
Hotel Il Palazzo is set in the left wing of Palazzo Bartocci Fontana, a 16-th century building halfway between Assisi's Basilica of Saint Francis and Piazza del Comune square. The building has been completely renovated in October 2017. Rooms offer free Wi-Fi. Some rooms on the 3rd floor offer views on the rooftops and the Umbria Valley. Il Palazzo's breakfast room feature original vaulted ceilings, stone walls, and striking modern decorations. Breakfast is buffet style.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Car hire
Baggage storage
Non-smoking hotel
Express check-in / check-out
Coffee shop
Breakfast buffet
Wine / champagne
Outdoor fireplace
Shared lounge / TV area
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Room features
Allergy-free room
Air conditioning
Flatscreen TV
Bath / shower
Bottled water
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more
169Reviews5Q+A9Room tips
Traveller rating
  • 135
  • 29
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Time of year
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Popular mentions
LRS D wrote a review Sep 2021
32 contributions
I stayed here from July 7-29, 2021. It was such a special treat - the staff were like family to me by the time I left! I stayed in three different rooms on the third floor - each charming, scrupulously clean, and with views ranging from very sweet to absolutely stunning! The rooms were comfortable, the location is perfect for getting to anything in upper Assisi, and the staff were truly amazing. Everyone who worked there was so friendly and helpful. They were gentle with my faltering/minimal Italian, switching to English for me, but helping me try when I wanted to work on the language. They had fabulous suggestions for restaurants, places to go in Assisi and surrounding towns when we rented a car, and were excellent as they served breakfast since they were unable to do a buffet due to COVID restrictions. They really got to know what we liked and were always ready and cheerful in their service and duties. They went the extra mile after a took a spill on a hike to the Eramo/Hermitage and helped with taxis and first aid as I convalesced. In addition, the hotel itself has a lovely combination of modern and ancient. They have preserved the historic walls, but have brightened the space with several sitting areas and hip/modern decor. The rooms were comfortable, although some bathrooms are quite tight. The sitting areas are also well proportioned - I spent hours enjoying a good books in the reading room. The rooms are well priced, allowing for an extended stay in Assisi. Many don't stay long in Upper Assisi in general, but we found it absolutely charming and worth our time. I would go again!
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Date of stay: July 2021
Sleep Quality
Room Tip: Best views are on the third floor on the valley side.
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Response from IlPalazzo Assisi, Direttore generale at Hotel Il Palazzo
Responded 2 Sep 2021
Dear Madame, thank you for your fabulous comment , we try to do our best, even if not everyone appreciates as you did. I hope you will come again in the future, yours sincerely, Michele
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Jean-Paul B wrote a review Nov 2020
Loule, Portugal77 contributions80 helpful votes
Due to a booking mistake on our part, we had to book the only suite of that hotel. Huge room decorated with frescos on the ceiling. Very quiet on the 2nd floor. Large, clean bath room. Very friendly welcome from the receptionist who was keen to provide a lot of details and information about the city of Assisi. Breakfast was served in a nice room and according to the Covid rules. Since it was raining, we appreciated the umbrellas available in the lobby. Parking is somewhat remote but this is for every visitor the same since Assisi is mostly a pedestrian area, except for local residents. Il Palazzo is well located to 5 minutes walk to the center. We recommend Il Palazzo for a visit of Assisi or a pilgrimage.
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Date of stay: October 2020
2 Helpful votes
Giandomenico D wrote a review Aug 2020
Turin, Italy66 contributions38 helpful votes
Strategically located in Assisi, we found clean and spacious rooms together with an outstanding level of service from the staff, professional and caring for all our needs. definitely recommended for couples as well as families
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Date of stay: August 2020
1 Helpful vote
Armamar wrote a review Feb 2020
35 contributions67 helpful votes
Excellent hotel to stay in Assisi. Very well located (Via San Francesco), we stayed in a room with a beautiful view of The Valley, as well as the Basilica di Santa Maria degli Angeli, where The Porciúncula is located. Breakfast was excellent too. A nice place to stay while visiting this beautiful place.
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Date of stay: January 2020Trip type: Travelled as a couple
3 Helpful votes
JackiH_11 wrote a review Feb 2020
Bristol, United Kingdom145 contributions46 helpful votes
We stayed here for two days for a family event. With ages ranging from 3 to 73 we were all totally impressed with Il Palazzo. The efficient friendly service was superb and Michele looked after us wonderfully. The children were very impressed with the cave in the breakfast room where we looked daily for the dragon. We didn’t see him but hope to find him next time. The rooms were spotlessly clean, views amazing and a sitting room which is beautifully decorated. Thank you also to Martina for check out help. We look forward to seeing you again soon.
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Date of stay: February 2020Trip type: Travelled with family
1 Helpful vote
US$88 - US$217 (Based on Average Rates for a Standard Room)
ItalyUmbriaProvince of PerugiaAssisi
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Frequently Asked Questions about Hotel Il Palazzo
Which popular attractions are close to Hotel Il Palazzo?
Nearby attractions include Basilica Papale e Sacro Convento di San Francesco d'Assisi (0.4 km), Assisi Jewels (0.2 km), and Basilica Superiore di San Francesco d' Assisi (0.4 km).
What are some of the property amenities at Hotel Il Palazzo?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Il Palazzo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Il Palazzo?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel Il Palazzo?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hotel Il Palazzo?
Conveniently located restaurants include Bibenda Assisi, Ghiotto Ristorante - Assisi, and Chiosco Vamos.
Is Hotel Il Palazzo located near the city centre?
Yes, it is 0.2 km away from the centre of Assisi.
Which languages are spoken by the staff at Hotel Il Palazzo?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Hotel Il Palazzo?
Many travellers enjoy visiting Eremo delle Carceri (1.5 km), Basilica di Santa Chiara (0.6 km), and Oratorio dei Pellegrini (0.06 km).
Is Hotel Il Palazzo accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.