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Hyperion Hotel Basel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hyperion Hotel Basel
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718 Reviews from our TripAdvisor Community

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There are newer reviews for Hyperion Hotel Basel
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Showing 331: English reviews
Reviewed 21 February 2017

I enjoyed staying in Ramada Basel a number of times in the last months. I want to give a positive feedback to the entire staff. They were very responsive with regards to booking, flexible, and made my stay enjoyable – thank you! I in particular appreciate the services of Claudiu, working in the lobby coffee bar. Claudio is an expert,...

1Thank sini-5
BjoernAchstaller, Manager at Hyperion Hotel Basel, responded to this review

Dear Sinisa Once again a BIG THANK YOU for your wonderful Feedback on the customer service survey regarding your stays at our hotel. As written in our Email to you we especially appreciate your comments about our staff. They are our greatest assets and it is nice to have them acknowledged. On behalf of our entire staff here at the...

Brooklyn, New York
Reviewed 28 January 2017

I've learned my lesson, no more Ramadas. I had a similar poor experience in Berlin: I'm guessing the rooms (at least the singles) were laid out by computer, because no human would have come up with these plans. Maximum use of space, no room for human inhabitants or, dare I say it, a piece of luggage. My room (which I...

Thank martha-10070
BjoernAchstaller, Manager at Hyperion Hotel Basel, responded to this review

Dear Martha Thank you very much for publishing your rating. We are taking all feedback of our guests into consideration to improve guest satisfaction and quality. Your constructive comments about our rooms are very much appreciated. On the other hand we are sorry that you didn´t felt comfortable in the room you stayed in. We kindly inform you that our...

Sunnyvale, California
Reviewed 26 January 2017

Came for a conference in January - close to airport and very nice staff. When I go to the room noticed the carpet was completely worn out - could not give it 4 stars with that! Also - the thermostat was hard to set, kept on changing to get the right temperature. The elevator was like no other I have...

Thank jdressle
Reviewed 21 January 2017

Stayed here so we could attend the autumn festival which is around 540 years old. Rooms were clean and the staff was great. Breakfast was very good, a buffet that had plenty to get your day started. The hotel was easily to get to from the highway and they had parking. It was an easy location to walk all over...

Thank bods11
Marlow, United Kingdom
Reviewed 20 January 2017

Comfortable modern rooms - Well laid out. Larger plug adapters may turn off light switch by bed! (buy a "long, thin" adapter rather than a wide one. No mini bar (machines in corridor take swiss francs). BBC 1, BBC2 and news channels. Restaurant adequate. Ground floor bar a bit impersonal. Staff v friendly.

Thank scox07
Aliso Viejo, California
Reviewed 7 December 2016 via mobile

The hotel was clean and in a decent location. Tram right out the door will get you all over Basel. The rooms were large for Europe and he beds comfortable. The breakfast buffet that was included was excellent! Great selection and quality.

Thank shanna661
San Francisco, California
Reviewed 23 November 2016

I stayed at the Ramada Plaza hotel in September 2016 for a business conference to be hosted at the hotel. I arrived later in the evening to a modern, but average hotel. The hotel occupies several floors of the Messe tower in Basel. I was offered an upgraded room. I'm not exactly sure what constitutes as an upgraded room. When...

Thank jfrworld
Nottinghamshire, United Kingdom
Reviewed 22 November 2016

The room was great and had views over the city. Loved the blinds and the bathroom - very swish. Very much a business hotel as it was right next to the conference centre. Breakfast was lovely but evenings very flat. The top bar was never open and the bar downstairs in reception had no atmosphere so never ate in the...

Thank Wendy K
Ripon, United Kingdom
Reviewed 15 November 2016 via mobile

Stayed 2 nights with work. Room was good, clean and well kitted out. Staff were friendly and helpful. The breakfast was great - massive choice and good quality. Bar was ok but expensive. Hotel is v close to the congress centre and a short 15min walk up to the river and then across to the old part of town.

Thank Matt C
BjoernAchstaller, Manager at Hyperion Hotel Basel, responded to this review

Dear Matt C Thank you very much for your feedback regarding your stay at our hotel. We are delighted about your positive Feedback and have shared it with the entire team. Why don`t you contact us directly for your next stay at RAMADA PLAZA Basel Hotel and we would be pleased to invite you for a delicious RAMADA-Drink at our...

Reviewed 12 November 2016 via mobile

We stayed for business and had our meetings at their conference center too. The rooms are basic and quite small. The food choices are quite good at the restaurant. It is not a cozy hotel but a very business conference hotel so will not recommend if you are a tourist.

Thank Ozlem S
BjoernAchstaller, Manager at Hyperion Hotel Basel, responded to this review

Dear Ozlem S Thank you very much for your constructive feedback regarding your stay at our hotel. I was pleased to read that you enjoyed the choice of Food in our Restaurant "FILOU". It is our goal to exceed guest expectation, therefore we are truly sorry that we did not meet your expectations concerning your room. What can we do...

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Hyperion Hotel Basel, the highest habitable building in Basel, is located directly next to the fair & exhibition site. Situated in the center of the city, close to Basel's Old Town and just 300 metres from Badischer Bahnhof (train station on the German border), the hotel is an ideal starting point for sightseeing and excursions. The 224 modern rooms in the categories comfort, deluxe, executive and suite all have free Wi-Fi Internet, a desk, mini fridge, safe with a charger plug socket, cable TV, telephone, hairdryer and bathrooms with sophisticated lighting. ... more   less 

Additional Information about Hyperion Hotel Basel

Address: Messeplatz 12 | 4058 Basel, Basel 4058, Switzerland (Formerly Ramada Plaza Basel Conference Center)
Region: Switzerland > Canton of Basel > Basel
Price Range: $177 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyperion Hotel Basel 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Ramada Plaza Basel Hotel Basel
Ramada Basel
Basel Ramada
Hotel Style:
#12 Luxury Hotel in Basel
#18 Romantic Hotel in Basel
#20 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Hyperion Hotel Basel staff and other travellers.
3 questions
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Questions? Get answers from Hyperion Hotel Basel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close drapes during day before leaving. The large widows heat up the room.”
toddoif, 29 Mar 2017 | Read review
“ask to see the actual room before accepting it.”
martha-10070, 27 Jan 2017 | Read review
“Some of the higher rooms have nice views of Basel”
jfrworld, 22 Nov 2016 | Read review
“Choose a high floor, outside room for the best views”
wendykU5844TI, 22 Nov 2016 | Read review
“Look for a room on a high floor for great views across the city.”
battyee, 3 Sep 2016 | Read review
5 of 5
US$122* /night
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