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Airport Hotel Basel

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#14 of 51 Hotels in Basel
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643 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Hyderabad, India
Reviewed 5 August 2013

Hello, We stayed in this hotel for 2 days only but it was a good experience overall. Free breakfast is included but it has some real odd hours (4:30am-6am). They provide shuttle service to city/airport but dont rely on it coz they often say no when it is odd hours - have your backup. Other than that, hotel looks good,...

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Helpful?
1Thank PrinceKabra
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest. Thank you for taking the time to comment on our hotel and our services. We are really happy to see you enjoyed your stay. The odd hours on the complimentary breakfast are set as we do have a lot of guests leaving the hotel very early in the morning. The hours of the shuttle bus service has been...

Scheidegg, Germany
Reviewed 18 July 2013

The hotel is very clean and comfortable. Sauna is really nice but there is no swimming pool, jacuzzi etc. only 10 minute bus to the centre of town. I stayed for one night only but had multiple issues with getting lost going for my interview and my car navigation system breaking. The reception staff were the most helpful I have...

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Helpful?
Thank Nausheen K
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you for your kind comments. It`s great to hear that we have the best staff and breakfast! We look forward to welcoming you back in our hotel. Dimitris Argirakis, Director

Strasbourg, France
Reviewed 17 July 2013

The hotel way is well indicated and that makes the place easy to find. About the parking: The parking has two access: hotel & casino ; even if I took the "parking hotel" the first time when I arrived and when I was on foot I did not found the hotel entrance because every access where indicated for the casino....

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Helpful?
Thank Alexandre S
airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review

Dear Alexandre, thank you for your review. Its nice to see that you were satisfied from your stay with us. I am sorry about the signing at the undergroud parking. We are planning a refreshment of it and I will pass over your comment. It is true, the day of stay, there are no french speaking staff on shifts, but...

Valencia
Reviewed 14 July 2013

My wife and I enjoyed the Airport Hotel Basel for the first time. What a great hotel. Nicely located, excellent quality, good price and such friendly staff. A real business hotel indeed with all what you need and for such a quality-price standard. That you also can play at the famous Inhouse Casino makes your stay even more special. Before...

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Helpful?
2Thank Sabana-UpM
airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review

Dear Guests, thank you ever so much for your great words. I will pass these to my team. We are here to make your stay a comfotable one and toprovide you with a second to none service. I am trully happy you experienced this on first hand and look forward to welcoming you back in Basel and in our hotel...

Teylingen
Reviewed 14 July 2013

Stayed 1 night being on a business trip. Welcome with a glass of orange juice at the reception, very polite and helpful personnel. Fast free internet access, free bus tickets to the city center and free transport from/to the airport. Comfortable rooms and no suffering from aircraft noice. A good breakfast buffet. So, all in all, I enjoyed my short...

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Helpful?
Thank Ruud v
airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you for taking the time to write your review. I am happy you have enjoyed your stay with us and made us of our free of charge services. We look forward to welcoming you back in our hotel.

Canton of Vaud, Switzerland
Reviewed 5 July 2013

We had an early flight from Basel Airport and stayed 3 people in a Family Room. Good size and had all the amenities you need. Sofa bed a bit hard. The hotel has a free shuttle to the airport but you have to book in advance or it might be - as in our case - already fully booked. I...

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Helpful?
1Thank Birgitte E
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you ever so much for your comments. We are sorry to hear the shuttle didn’t work out as you wished. We are in the process of improving that service and are happy to advise that in the future, our shuttle will run earlier and with two buses instead of one. Either way, it is desired that Guests...

Reigate, United Kingdom
Reviewed 21 June 2013

Great business hotel, much cheaper than the equivalent in town: clean, small but functional rooms, decent shower (no bath in my room); 2 single beds (may have some doubles? not sure; pillows are pretty soft, not much support; bring your own hair and body products they provide soap and shampoo. Fantastic breakfast - didn't try the sushi restaurant and the...

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Helpful?
Thank ALF-EP-14
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest. Thank you very much for your detailed comment online! It`s great to hear that we have the best gym you`ve ever seen in a Swiss hotel. It would be a pleasure to welcome you in the nearest future. Dimitris Argirakis, Director

London, United Kingdom
Reviewed 4 June 2013

The staff are very well trained, polite, and genuinely seem to care about your well being. Rooms spacious, and well appointed with quality furniture, and a large flat tv (with no daft clock on it to keep you awake). Big powerful hot showers, safe big enough for a full size laptop. Breakfast spread was up to German standards, and reasonable...

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Helpful?
2Thank Ian F
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you for your comment. We are delighted to hear you had a good, comfortable stay with us. Please note our breakfast cost is CHF 22 and not Euros. With todays currecncy exchange rate around 17 euros. We are gradually changing our pillows with harder ones. We look forward to welcoming you back in our hotel. Best regards...

Brussels, Belgium
Reviewed 17 May 2013

I stayed here on a business trip and expected business traveler level service, so this review is in that context. The room is clean and comfortable and the staff are friendly. The misses may be minor, but they add up. Automatic gel dispensers in the shower and at the sink never impress me. I'm not at the gym and expect...

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Helpful?
Thank BelgoWallon
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you ever so much for taking the time to write your review, and for pointing out the things that, from your point of view, have to be improved. The dispensers were introduced in our hotel from environmental and cost effective reasons. The small bottles of amenities, either are thrown away half empty, or are taken away. In...

Miami, Florida
Reviewed 23 April 2013

I come here every year for the watch fair, it is the city's busiest week of the year. All hotels are booked months in advance and still at the Airport Hotel they treat you as if you were their one and only guest! Believe me, I'm a demanding one: I ask for extra hangers and I want the iron and...

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Helpful?
Thank Daniela F
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you for your positive feedback. It`s nice to hear that you enjoyed your stay with us and the appreciation you are showing towards our services. Our promise to our guests is us always trying to go that extra mile and to satisfy almost any wish you have. I have passed over your comment to our Team. We...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Airport Hotel Basel

Address: Flughafenstrasse 215, Basel 4056, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: $155 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Airport Hotel Basel 3.5*
Number of rooms: 166
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Also Known As:
Basel Airport Hotel
Hotel Style:
#5 Family Hotel in Basel
#8 Romantic Hotel in Basel
#12 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Airport Hotel Basel staff and other travellers.
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Questions? Get answers from Airport Hotel Basel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles M6692YHjonathanb, 27 Nov 2016 | Read review
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 of 5 bubbles Perralta, 5 Sep 2016 | Read review
“Check to see if your thermostat is working immediately. If it isn't, check out and go somewhere else if they don't give you a new room.”
 of 5 bubbles NCPirate, 28 May 2016 | Read review
“Beware of restaurant service!”
 of 5 bubbles Yummyfoodie1, 28 Apr 2016 | Read review
“10th floor is very quiet”
 of 5 bubbles JonDavidMilton, 10 Apr 2016 | Read review
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