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BEST WESTERN Hotel Bristol

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311 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Jensen Beach, Florida
Reviewed 3 July 2016

This Best Western in Old Town is actually very close to the train station. If you can locate Popcorn Sportsbar in the upper level of the Bern station, you can go right up the stairs and find Loeb Department Store. Bristol is right down the street. Look for a sign that says “Hotel.” The foyer area is not very large....

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Helpful?
Thank Marty B
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear Marty B, Wow, thank you very much for taking the time to share your opinion with us and other clients regarding your stay. What a great review and lovely feedback for our whole team. It is great to hear that you fully enjoyed your stay with us and in the City of Berne! We are looking forward to welcome...

Rapallo, Italy
Reviewed 1 July 2016

In spite of the 4 stars, my room had no climate system; only an old, noisy ventilator was available. On the day I left, I had to wake up @ 5:30 a.m. and when turning the light on a blackout occurred in the room. When asking the reception for help, I was told the receptionist was alone and there was...

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Helpful?
1Thank Mariacristina_Enrico
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear Mariacristina_Enrico, thank you for taking the time to share your opinion with us and other clients regarding your stay. We apologies for your unpleasant incident with the power failure and the way it was treated by reception staff. Please be aware that this is not our standard and we will take the necessary step to avoid such situation in...

Denmark
Reviewed 28 June 2016 via mobile

2 nights were more than enough. Very boring hotel with no facilities. Positives are the situation 5 min from the railway station and 2 mon from the nice squares. The single rooms remind more of cells and you really have to decide which way you want to enter! Would I stay there again? Maybe but probably would go back to...

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Helpful?
Thank DenmarkDanes
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear DenmarkDanes thank you for taking the time to share your opinion with us and other clients regarding your stay. Great that you could enjoy the city center and the nice squares just next to the hotel. We are sorry that we could not meet your full expectations. For another stay we would recommend you one of our single rooms...

Chesterfield, England
Reviewed 20 June 2016

Two nights. Easy to get to - a short walk from the station or trams. Very close to the good restaurants and bars of Bern. The room was generously sized, the shower room new and fully functional (the shower did what it was supposed to do, which is not always the case). The staff, both the room staff and reception,...

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Helpful?
Thank Limbic_Candy
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear Limbic_Candy, thank you very much for taking the time to share your opinion with us and other clients regarding your stay. It is great to hear that you enjoyed your stay with us and that especially the location as well as the good sized room did suit you. The compliments about our pleasant and helpful staff are going to...

St. Louis, MO
Reviewed 5 June 2016 via mobile

Nice hotel located in the center of Bern. Lots of shops and restaurants very close by. No parking available at hotel, must walk several minutes to public parking at the casino and it costs roughly 30Sf per day. Nice breakfast included in cost of the room and hot food prepared upon request. No restaurant for dinner in the hotel. Other...

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Helpful?
Thank psufdsci87
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear psufdsci87, thank you very much for taking the time to share your opinion with us and other clients regarding your stay. It is great to hear that you enjoyed your stay and that especially the location as well as the included breakfast did suit you. We are looking forward to welcome you soon again at our BEST WESTERN Hotel...

Appenzell, Switzerland
Reviewed 23 May 2016

This is something between two and three dots. The rooms are on the larger side, which is a plus in Bern. But check-in and check-out were slow, the bathroom is barely functional and breakfast is rather a mass feeding station than something you look dorward to.

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Helpful?
Thank philosion
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear philosion, thank you very much for taking the time to share your opinion with us and other clients regarding your stay. We are sorry that your stay did not meet your full expectations. Due to feedbacks from our clients we are always working on our standard and services and we take your feedback serious. With our best regards Corina...

Jericho, Vermont
Reviewed 19 April 2016

The only problem I had with this room was the beds: cement slab... Pillows: crunch bricks with a pillowcase. You could not ask for a better location 9around the corner from the train station ) or staff. "AC" non-existent in an AC room. Balcony is Juliet style.. If they get new beds, I would not hesitate to stay here again.

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Helpful?
Thank clminvt
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear clminvt, thank you very much for taking the time to share your opinion with us and other clients regarding your stay. It is good to hear that you enjoyed the good location of the hotel. The compliments regarding our staff are going to be transferred with pleasure. Due to feedbacks from our clients we are always working on our...

Reviewed 18 April 2016 via mobile

Hotel is clean and in a good location and the breakfast area is bright and nice. The room was overpriced for 70's decor and 300.00 price. There is really no lobby, just a check in counter. We would never stay again and checked out 2 days early to continue trip.

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Helpful?
Thank Bevnalbert
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear Bevnalbert, thank you very much for taking the time to share your opinion with us and other clients regarding your stay. It is good to hear that you could enjoy the good location as well as the cleanliness and the breakfast. Due to feedbacks from our clients we are always working on our standard and services. With our best...

Dacula, Georgia
Reviewed 17 April 2016

Do not waste your money thinking this is going to be a nice hotel. The décor in the rooms is bare bones, my husband and I were speechless when we opened the door. They tried hard at breakfast, but the quality was not there.

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Helpful?
Thank bevy212
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear bevy212, thank you very much for taking the time to share your opinion with us and other clients regarding your stay. Unfortunately we couldn't satisfy you and your husband - please apologies. Due to feedbacks from our clients we are always working on our standard and services. We are regularly renovating and updating the whole hotel. The next update...

Reviewed 14 April 2016 via mobile

Located 5 minutes from the train in the old town the hotel is in a great location. The rooms are clean and large although a bit tired with a nice balcony overlooking city. There is free high speed broadband and a good breakfast with a cooked option. There is no parking but you get a public transport card included for...

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Helpful?
Thank J L
Corina G, Manager at BEST WESTERN Hotel Bristol, responded to this review

Dear JL, thank you very much for taking the time to share your opinion with us and other clients regarding your stay. It is good to hear that you enjoyed the great location next to the old town and the train station as well as the good breakfast included in the price. We are looking forward to welcome you soon...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The BEST WESTERN Hotel Bristol has a four star rating. It is situated in the heart of Berne -an Unesco World Culture Heritage city. It is ideally situated next to the main railway station and close to The House of Parliament. The main shopping area and other attractions, such as the Bernese Munster, the Zytglogge and the Bear Park are all within walking distance. The hotel has 92 non-smoking rooms, which are available as a single, double, twin or superior. All rooms provide comfortable accommodation whether on a business or leisure trip. All are equipped with a work place, free Wi Fi and TV (multilingual), bath or shower, hairdryer, tea and coffee making facilities and a safe. The rooms facing the street are air conditioned. A buffet breakfast and welcoming drink are included in the room rate. And other free facilities are the residents' lounge, a sauna, fitness room and the use of bicycles-some of which are electric. The welcoming Baren Bar (in the sister hotel Baren) is popular with both residents and locals. Here you can enjoy a coffee or a wide selection of alcoholic drinks and it provides an excellent venue for a lunchtime meeting. A small function room can be hired for meetings or private parties and can accommodate up to 14 people. ... more   less 

Additional Information about BEST WESTERN Hotel Bristol

Address: Schauplatzgasse 10, Bern 3011, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $256 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Bristol 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Bristol
Best Western Bern
Bern Best Western
Hotel Style:
#7 Luxury Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Bristol staff and other travellers.
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Destin, Florida
over a year ago
Massachusetts
Davenport, Iowa
over a year ago

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Questions? Get answers from BEST WESTERN Hotel Bristol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side are quieter”
 of 5 bubbles 728rebeccak, 7 Nov 2016 | Read review
“Higher rooms have less street noise. Market day can get noisy early in morning.”
 of 5 bubbles PhilipE349, 5 Oct 2016 | Read review
“It was unseasonably warm during my visit and a few rooms do not have air conditioning, but they were located away from direct sunlight.”
 of 5 bubbles PixieW939, 2 Oct 2016 | Read review
“Rooms 15 has air conditioning and Joliette balcony”
 of 5 bubbles SteveB104, 10 Sep 2016 | Read review
“Higher floors have good views and less street noise”
  • Comfy beds
  • sitting area with comfy chairs
  • television and free mini-bar (no alcohol)
  • work desk
  • nice big shower
  • make-up mirror
  • view towards window
  • night view from window with full moon
 of 5 bubbles beberebozo, 19 Jan 2016 | Read review
5 of 5
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