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Sorell Hotel Arabelle

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164 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Reviewed 15 June 2016

The room was very clean. There were some nice treatments like a sewing kit or a nailfile. The room has been cleaned every day. The staff at the reception has been super friendly and even helped me when I needed an iron. The breakfast had a nice variety of cheese and sliced sausage as well as yogurt and bread from...

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Helpful?
Thank Franziska S
Zurich, Switzerland
Reviewed 31 May 2016

+ good location quiet - a) booked double room/single occ, but it seems that I got a single room with a bed max 120 cm wide (that's not a double room) b) only one very small pillow c) towels old and very thin d) on the first night, 3 towels (1 bigger, 1 small, 1 face), second night: 2, last...

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Thank JoHo1
Munich
Reviewed 8 May 2016

We stayed in this hotel for just one night and found it quite nice for the price we payed.The staff was friendly, everything you expect to see in the room were there and the room was clean and functional.

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Thank Igor_Munich
Reviewed 4 May 2016

Very nice hotel for a moderate price. I like it very much. The staff is friendly, the quality of the breakfast is very nice. I definitely recommend this facility. Concerning the Swiss prices, this hotel is really cheap.

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Helpful?
Thank Piotr C
AdorBern, Geschäftsführer at Sorell Hotel Arabelle, responded to this review

Dear Guest We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. Thanks a lot for recommondation and we look forward to welcome you again as our guest soon. Best...

Ferrara, Italy
Reviewed 11 February 2016

The hotel is located in the old part of the capital, very close to the University buildings and 20-25 minutes walk from the central station and the city center. It is divided into two buildings and I was in the second one, on the 4th floor. A small outdoor passageway links the two, where it is possible to smoke. The...

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Thank GLBonora
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon. Best Wishes Klaus Eisele, Host

Delhi
Reviewed 17 January 2016

Stayed at the hotel on a short holiday trip. We stayed in a room that must once have been a small studio apartment. The rooms are nice and functional. The choice at the breakfast hotel was better than we expected. The staff was very friendly. All in all, a very good choice in this category. We will definitely consider this...

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Thank Daniel_Zi
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon and thank you for recomendation. Best Wishes...

Greece
Reviewed 16 December 2015

I'm really very satisfied with the Sorell Arabelle Hotel in Bern. The room was convenient, cozy and always so clean. My breakfast was delicious, fresh and always so nice prepaired! The staff was really helpful, especially Erika Bistra and Branka Belovic. I would like to thank both of them because they were wonderful! Erika is such a helpful person, with...

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1Thank Olga N
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon. Best Wishes Klaus Eisele, Host

Melbourne, Australia
Reviewed 15 October 2015 via mobile

Staff were friendly, attentive and had everything organised for a smooth check in (from international, online booking). Rooms are compact, but comfortable and very clean. Hotel is a short walk down to the main area of the beautiful old town of Bern, with excellent bus and tram services closeby too!

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1Thank Kathryn H
Montreal, Canada
Reviewed 13 October 2015

We booked this hotel after seeing reviews on Trip Advisor. I must have been tired of reading all the reviews, because this hotel did not meet our expectations. The hotel is divided into two buildings and we were in the second one. A small outdoor passageway links the two. (It rained the second day and it was cold, to get...

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Thank Toogreat
Australia
Reviewed 3 October 2015

The hotel is set on the opposite side of the old town. So you would need to take a bus from a bus stop nearby to reach the town center. It takes around 10 mins. The hotel provides you a card that allows you to use public buses for free. WiFi internet was very weak. The good thing is that...

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Thank Tzazen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Such an inviting atmosphere! Together with the friendly service and the central location, the arguments are simply overwhelming! An insider's tip for business travellers and tourists. The famous vaulted galleries, parliament building, bear pit, cathedral, clock tower - all attractive sights in the Bernese Old Town (UNESCO World Heritage since 1983) are a short walk or tram/bus ride from the Sorell Hotel Arabelle. ... more   less 

Additional Information about Sorell Hotel Arabelle

Address: Mittelstrasse 6 | 3012 Bern, Bern 3012, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $215 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sorell Hotel Arabelle 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Arabelle Hotel Bern
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Questions & Answers

Here's what travellers have asked, with answers from Sorell Hotel Arabelle staff and other travellers.
2 questions
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Sugar Land, Texas
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose streetside, as there is hardly any traffic. Backside rooms face a restaurant with noise well until late night.”
 of 5 bubbles ONELIFE_LIFE, 30 Aug 2016 | Read review
“Ask if you can stay in the adjoining section 2 hotel which is quieter and cooler apparently (temperature wise)”
 of 5 bubbles anuka9, 10 Aug 2016 | Read review
“See if you can get one in the main building”
 of 5 bubbles SeeTheWorld4Peace, 12 Apr 2015 | Read review
“If you are in the rear building, there is a direct exit to the street at ground level.”
 of 5 bubbles 297adrianf, 28 Sep 2014 | Read review
“We had a room facing the middle of a quad. There was some construction in there and they started early by 7am. We were up anyway so it did not bother us. Might be best to get a room facing the street.”
 of 5 bubbles MarcusJ_usa, 17 Jul 2014 | Read review
5 of 5