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Mercure Plaza Biel

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Traveller (79)
Room & Suite (57)
Dining (19)
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Overview
  • Excellent25%
  • Very good55%
  • Average14%
  • Poor5%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Mercure Plaza Biel
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Plaza Biel
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (393)
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22
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8
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22
51
19
8
1
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All reviewswalking distancecentral locationvery nice hotelan upgrade to a junior suitedouble bedplatinum membertea coffeequiet roomreasonable pricenice stafffree wifiin additionminute walkrailway stationreceptionswitzerlandbathroom
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1 - 5 of 101 reviews
Reviewed today via mobile

Very Rude man at the reception desk ( in his 40-50s) ruined my impression of he hotel the morning I left it (21.05 around 11 am). He was on the phone and was ignoring me, but I was in a hurry and when I said...More

Thank marynamarmeladova
Hotel's Favourite
Reviewed 31 January 2018

I often staid at this hotel when traveling around Switzerland. The weak point was the decoration of the rooms, they have finally refurbished them ! The manager is doing a great job in training the staff but in addition of being efficient they are very...More

Thank Gerald R
Response from Mercureplaza, other at Mercure Plaza BielResponded 2 February 2018

Dear Gerald R., We very much appreciate your comments regarding your stay at the Mercure Plaza Biel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 1 week ago

My stay in this hotel was a total rip-off! For that price I was expecting a nice modern room like in the pictures of the hotel. But the room was very old fashioned, the waterboiler didn't work because there was no compatible plug and I...More

Thank Killuah101
Reviewed 16 April 2018

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Review collected in partnership with Accorhotels.com
Reviewed 8 January 2018

The service of the Man at the reception must improve, asked him to help me to find a restaurant on January 2 2018 and his answered me: I can't find because all restaurant are closed today! This is ridiculous, a receptionist at Hotel Elite helped...More

Review collected in partnership with Accorhotels.com
Thank sandrahS660JE
Response from Mercureplaza, Admiistration Trainee at Mercure Plaza BielResponded 12 January 2018

Dear Sandrah, Thank you for taking the time to tell us about your experience at the Mercure Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$129 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$129 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (79)
Room & Suite (57)
Dining (19)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
starwalkerjimmy
15 March 2015|
AnswerShow all 2 answers
Response from Mercureplaza | Property representative |
Good morning, The breakfast buffet costs CHF 21.00 / Person. I wish you a nice day and we hope that we will have the chance to welcome you. Best regards, Ilona Gloor, assistant manager
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Google Translation
PrinceAndrew
28 September 2014|
Answer
Response from Mercureplaza | Property representative |
Good morning, The paking is located in our undergound. To access you have to ask the key at the reception and they will indicate where it is. We have 18 parking places (limited) and it costs CHF 15.00 / night. We hope... More
1
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Google Translation
Room Tips
"find another hotel"
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"Ask for the new ones"
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"Rooms away from the bar are quieter."
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"Street-side rooms a bit noisy"
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