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Four Seasons Hotel des Bergues Geneva

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quai des Bergues 33, Geneva 1201 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (698)
360
Panoramas (40)
Room & Suite (378)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel des Bergues Geneva
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 119 hotels in Geneva
Location
Cleanliness
Service
Value
Travellers' Choice
Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Fireplace
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, French, German
891Reviews6Q+A93Room tips
Traveller rating
  • 750
  • 99
  • 15
  • 11
  • 16
Time of year
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Popular mentions
JYREGINSTER wrote a review 21 Jan
Clarens, Switzerland180 contributions193 helpful votes
Exactly what you expect from a palace. Spacious rooms, filled in with natural light, great beds, marble bathrooms with Bulgari amenities, two Michelin starred restaurants and a beautiful wood-panelled bar. Add a perfect location alongside the lake and a few steps from the most prestigious shopping area. And maybe the most important : a perfect service from any department from the valet to the guest manager, everyone seems to be genuinely dedicated to make your stay a real dream. Absolutely flawless Rooms on higher floors are quieter No debate on which hotel leads the rankings in downtown Geneva
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Date of stay: January 2022Trip type: Travelled with family
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Response from Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva
Responded today
Dear JYREGINSTER, Many thanks for taking the time to share your experience with us. We are really happy to read that you enjoyed every moment of your stay in our Hotel. We look forward to welcoming you soon! Warm regards, Four Seasons Hotel des Bergues Geneva
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Daniil Z wrote a review 20 Jan
Moscow, Russia367 contributions122 helpful votes
+1
I will start with the positive things the hotel has and after move to explanation why I gave 3/5 for the overall experience. First of all, the hotel has exceptional staff, especially in the reception, who really hears your requests and is ready to help you. Furthermore, rooms offer exceptional view over the lake Geneva. Now, I am moving to negative points of the hotel. First of all, the quality of food is awful. It cannot be said otherwise: it is really awful. The worst dinner in recent 2022 which I had. We had dinner at the Bar de Bergues, where Cesar salad was very fat with awful sauce, and I simply had to call the manager and refuse Crème Brûle, since it was impossible to eat. Comparing this to the Ritz-Carlton Geneva, where they offer amazing dishes, I highly recommend to choose to eat there. Be prepared that when you are taking buffet breakfast, you do not have any other dishes included. I was shocked when waiter told me that even porridge should be paid additionally! Nowhere in Switzerland I saw it! Lastly, in the SPA jacuzzi is simply too cold! The temperature is nearly same as in the pool. Be prepared to find hammam and steam room, but do not find sauna at all. By finishing, in the room it is possible to hear all noises in the neighbour room and when someone turns water even on different floor. Personally, I would not consider staying here anymore. By knowing that there are such great hotels as Ritz-Carlton and Angleterre, there is no point to stay here, unless these drawbacks will be eliminated
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Date of stay: January 2022Trip type: Travelled with family
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Response from Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva
Responded today
Dear 562daniilz, Thank you very much for taking the time to share your feedback with us. We are deeply sorry to hear your experience with us was not up to your expectations and would like to express our deepest apologies. Indeed we truly believe we can provide you with better service and if you would like to share more details about your recent experience with us, I will be personally delighted to speak with you about it either by phone +41 22 908 70 04 or by e-mail at martin.rhomberg@fourseasons.com We naturally remain at your entire disposal should you require any further assistance. With my warmest regards, Martin Rhomberg General Manager and Regional Vice President
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amsimbolon wrote a review 10 Jan
Jakarta, Indonesia1 contribution
Great hotel with amazing view. And the room is amazing including the services. We extend our stay because We want to see the Mt Blanc, the concierge team was very helpful at that time so it was a pleasant and great trip in Geneva for us.
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Review collected in partnership with Four Seasons
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva
Responded 1 week ago
Dear amsimbolon, Many thanks for taking the time to share your experience with us. We are truly happy to read that you enjoyed your room and our services, especially the concierge who helped you make the most out of your stay in Geneva. We look forward to welcoming you soon! Warm regards, Four Seasons Hotel des Bergues Geneva
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SirzatBalin wrote a review 4 Jan
Istanbul, Turkey1 contribution
My and my wife chose to stay at Four Seasons Hotel des Bergues in Geneva where I had lived more than 7 years before. Our travel coincided with christmas eve and had a wonderful dinner at the hotel. During our stay of 4 nights, the hotel staff was very helpful and friendly. Having lived in Geneva for a long time, I can say that Four Seasons has the best location in town.
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Review collected in partnership with Four Seasons
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva
Responded 2 weeks ago
Dear SirzatBalin, Many thanks for taking the time to share your experience with us. It was an honor to have you for your Wedding Anniversary and we send you, once again, all our best wishes. We hope to welcome you soon again. Warmest regards, Four Seasons Hotel des Bergues Geneva
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graphien2021 wrote a review Dec 2021
Dubai, United Arab Emirates1 contribution
I was fraudullently charged to my room alomost CHF 2700 for a meal I did not consume had I not Checked IT WOULD have slipped TROUGH I LIASED WITH RECEPTION FOUR times ABOUT IT AND NO ONE PICKED UP ONLY WHEN I made A fuss suddenly it become mistake When I made A NOISE SECURITY WAS CALLED upon me HAD TO MOVE TO another hotel having 4 rooms unused AS I WAS VERY unease AT THEIR PREMISES everyone that visits this hotels check your bills properly
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Review collected in partnership with Four Seasons
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva
Responded 8 Dec 2021
Dear Mr graphien2021, We were so sorry to hear of your experience and I would like to reiterate my most sincere apologies for failing to provide you with the exceptional, first-class experience that you have every right to expect when staying with us. Further to our conversation, I can assure you that this has been addressed and is by no means representative of the service we pride ourselves on at Four Seasons Hotel des Bergues. I certainly hope that we will have another opportunity to welcome you back soon, at which time we will spare no effort in regaining your confidence. I would be pleased to further discuss your experience by email at martin.rhomberg@fourseasons.com or by phone at +41 908 70 04. Best regards, Martin Rhomberg General Manager & Regional Vice-President
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PRICE RANGE
US$661 - US$989 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel des bergues geneva, four seasons geneva, geneva four seasons
FORMERLY KNOWN AS
Hotel des Bergues
LOCATION
SwitzerlandCanton of GenevaGenevaSaint-Gervais Les Bergues
NUMBER OF ROOMS
103
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Frequently Asked Questions about Four Seasons Hotel des Bergues Geneva
Which popular attractions are close to Four Seasons Hotel des Bergues Geneva?
Nearby attractions include The Molard Tower (0.3 km), Notre Dame Basilica (0.5 km), and La Chocolaterie de Geneve (0.4 km).
What are some of the property amenities at Four Seasons Hotel des Bergues Geneva?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Four Seasons Hotel des Bergues Geneva?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel des Bergues Geneva?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Seasons Hotel des Bergues Geneva?
Yes, parking is available to guests.
What are some restaurants close to Four Seasons Hotel des Bergues Geneva?
Conveniently located restaurants include Intensus, Fiskebar, and Le Chat-Botté.
Are there opportunities to exercise at Four Seasons Hotel des Bergues Geneva?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Four Seasons Hotel des Bergues Geneva have airport transportation?
Yes, Four Seasons Hotel des Bergues Geneva offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Four Seasons Hotel des Bergues Geneva located near the city centre?
Yes, it is 0.5 km away from the centre of Geneva.
Are any cleaning services offered at Four Seasons Hotel des Bergues Geneva?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel des Bergues Geneva?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.