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Four Seasons Hotel des Bergues Geneva

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510 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Geneva
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 days ago NEW via mobile

My wife and I attended a wonderful evening where a Foundation took over the whole floor for the event. The dinner was superb, very well served and delicious. The red wine was only OK surprisingly. The lighting and live band were the excellent. We will be back.

Helpful?
Thank Michael M
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

Very nice selection of wine maybe the best in town. I would advise the signature plate"risotto au homard". Wonderful place with a view on the Lac Leman. 5mins walk from the old town and the rue du rhône where the most luxurious brands are situated.

Helpful?
Thank Mehdi J
Tulsa
Level Contributor
7 reviews
7 hotel reviews
Reviewed 3 weeks ago via mobile

My girlfriend & I arrived in Geneva by car. We were on a "Thelma & Louise" style driving trip for our October birthdays. Upon check in, I discovered that I'd forgotten my passport in the safe at the hotel we'd left hours before--in Germany!! The staff jumped into action. They immediately offered to phone the hotel and then went about... More 

Helpful?
Thank Thesser
FSGeneva, Director of Sales at Four Seasons Hotel des Bergues Geneva, responded to this review

Dear valued Guest, Thank you for your feedback. We are thrilled to know you had an enjoyable stay with us. Looking forward to welcome you back soon. Kindest regards, Fabrice Thomé Director of Sales and Marketing Four Seasons Hotel des Bergues More 

Geneva, Switzerland
Level Contributor
163 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 weeks ago via mobile

Most probably one of the best hotel in Geneva. Superb four seasons service and details. Rooms are spacious and well appointed. View of the lake and the ciry is splendid. Two top restaurants in the Hotel We will go back

Helpful?
Thank Olivier M
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

Dined at the hotel with two colleagues for breakfast. 2 of the orders had to be sent back and when they finally served the corrected order (not fully but just enough so we could eat) they did not replace the sides so they were cold. In addition, not only was there a long wait for the replacement but they did... More 

Helpful?
3 Thank Laura G
FSGeneva, Director of Sales at Four Seasons Hotel des Bergues Geneva, responded to this review

Dear valued Guest, Thank you for your feedback. I regret that we provided you with average service and a poor customer experience it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service. I will personally follow-up on the issues to had experienced, In the meantime... More 

Eastbourne, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 October 2016 via mobile

A posh, comfortable and divine hotel... simply to die for with its excellency and tidiness.. it was so clean .. the food was delicious and as always the staff friendly and kind !!! Definitely going there again !!!

Helpful?
Thank val k
Kuwait City, Kuwait
Level Contributor
123 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 17 October 2016

Quant old building in an excellent location for an easy walk into the old town and local shopping. Service was friendly and slick. Housekeeping was inobtrusive and efficient. The rooms are a bit dated and I found the in-bath shower to be an annoyance but I guess in old buildings you don't have the easy option to configure how you... More 

Helpful?
Thank KarlBahrain
Palo Alto, CA
Level Contributor
62 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 10 October 2016

We booked a Loft studio king through AmEx FHR and were warmly greeted upon checkin. Our room wasn't upgraded but all of the other benefits were honored for our 1 night stay. We immediately left for massages and a facial at the spa located on the top of the hotel, a reinvigorating delight. The major service lowlight was the hotel... More 

Helpful?
Thank JonnyHei
Liverpool, United Kingdom
Level Contributor
65 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 7 October 2016 via mobile

I can honestly say the service I encountered was as amount the best I have experienced. Front of house staff were welcoming and pleasant, concierge were knowledgable about the area and nothing was too much trouble. The room itself was large and well equipped, spotlessly clean with high end furnishings and a very comfortable bed. Bathroom was cavernous, shower was... More 

Helpful?
1 Thank sjpw1878
FSGeneva, Director of Sales at Four Seasons Hotel des Bergues Geneva, responded to this review

Dear valued Guest, Thank you for your feedback. We are thrilled to know you had an enjoyable stay with us. Looking forward to welcome you back soon. Kindest regards, Fabrice Thomé Director of Sales and Marketing Four Seasons Hotel des Bergues More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 September 2016

An excellent place to do business or have a break. Staff is really professional and will provide you all the information about the city. The location is central, with room with views on the lake The breakfast is good, with more than 4 formula, continental, american, japanese and buffet one. The price range is 40-65CHF, in my memory. I will... More 

Helpful?
Thank sam clay

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Distinguished continental hotel with antiques, located 500 meters from Cornavin train station & 4.5 km from Geneva-Cointrin Arpt. ... more   less 

Additional Information about Four Seasons Hotel des Bergues Geneva

Address: quai des Bergues 33, Geneva 1201, Switzerland (Formerly Hotel des Bergues)
Region: Switzerland > Canton of Geneva > Geneva > Saint-Gervais Les Bergues
Price Range: $1,014 - $1,514 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel des Bergues Geneva 5*
Number of rooms: 103
Reservation Options:
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Also Known As:
4 Seasons Hotel Des Bergues Geneva
Four Seasons Geneva
Geneva Four Seasons
Hotel Style:
#1 Luxury Hotel in Geneva
#1 Family Hotel in Geneva
#1 Spa Hotel in Geneva
#2 Romantic Hotel in Geneva
#2 Business Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel des Bergues Geneva staff and other travellers.
3 questions
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Questions? Get answers from Four Seasons Hotel des Bergues Geneva staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms facing the lake on an upper floor ( more expensive...)”
 of 5 bubbles antoniocA1AV, 7 Sep 2016 | Read review
“must try out the spa”
 of 5 bubbles alison8521, 31 Aug 2016 | Read review
“a room with a view if you can”
 of 5 bubbles HGPV, 19 Jul 2016 | Read review
“I would think that rooms facing the lake are more attractive.”
 of 5 bubbles 208Geordie, 8 May 2016 | Read review
“View over the lake”
 of 5 bubbles F0000DIE, 16 Feb 2016 | Read review
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