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Having stayed at a number of Relais & Chateaux properties--and having worked for one--I am sad to say that this particular hotel lacks the requisite customer service. If you have no issues, then the staff is quite cordial and professional. But hospitality also requires professionalism...More
I recently stayed in this hotel on a business trip. Very quaint and wonderful service. Centrally located within easy walking distance of the most important shopping district and culinary areas. Very nice.
The hotel was well located walking distance from the shopping street and the lake.
I was staying in the junior suite and it was spacious and nice.
I was not very happy with the housekeeping and the laundry they ruined 2 clothes with the iron.....More
Just had an overnight stay there. About 15 minutes walf from train station, close to luxury shops and the lake.
Nice size room very quiet with nice furniture and also a fireplace!
Continental breakfast with also à la carte items, fresh sqeezed orange juice in...More
Best stay in Geneva. Location is idyllic and staff is super friendly and helpful. Does not hurt that Auer is around the corner. we have now stayed there 4 times and plan to return when in Geneva next time.
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