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Hotel Metropole Geneve

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#10 of 106 Hotels in Geneva
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Metropole Geneve
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668 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Dubai
Reviewed 4 September 2015

We enjoyed our stay. Excellent service standards. Service with a smile. Great location. Rooms do not necessarily have a clear lake view due to the park in the front and should be clearly presented on the website. Current information is a bit misleading.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank marina-in
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Guest Thank you for having stayed at Swissotel Metropole Geneva. In addition, I really appreciate you taking time and providing such valuable feedback to the TripAdvisor community. Your remarks are very important and thanks to you we identified important points of improvement. Concerning the room facts provided on our own webpage, we can guarantee maximum transparency and clear information....

Emirate of Dubai, United Arab Emirates
Reviewed 28 August 2015

Best location; near the center but away from the noise,good clean fresh rooms, kind helpfull staff,very good restaurant but limited menu .freindly helpfull frontdesk , we rented boot ,twice ,arranged by the concerge. It is EXpensive.overall it was very good experince

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank mnm171
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear guest Thank you for having chosen Swissotel Metrople while visiting Geneva with the family. The review has been shared with all colleagues and we appreciate that you have taken your time to comment on your recent experience with the TripAdvisor community. The colleagues and the front desk and at the conciergerie have been congratulated for outstanding performance. We are...

Kuwait
Reviewed 24 August 2015

The location next the to the lake and the shoping center I like the room high selling The room was very cleanly, so do the hotel in general Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank Thank you Thank you Thank

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank MOHAMMAD_ALSHAREKH
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Guest We are grateful for the time you have dedicated to write the review and to post your experience on TripAdvisor. Your review provides to the management and all colleagues pertinent information related to your satisfaction. The numerous “thank you” indicated in the review is a very good signal of your appreciation of our services provided and the post...

Kuwait City, Kuwait
Reviewed 22 August 2015

Good location and friendly staff and fast servece Neer shoping center and transportation we stay 5 night and all family say nice hotel and good servece and iwell come next time to this hotel فندق ممتاز وخدمه سريعه ومتميزه وابتسامه دائمه والفندق قريب من التسوق وخدمات التنقل داخل جنيف ومطل على البحيره اطلاله جميله

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
1Thank 58Fuad
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Mr. Fuad A. Thank you for rewarding our performance and recognizing our efforts to provide you and your family with an exceptional service while on vacation. In addition, we really appreciate the time you have taken to share your experience with other travelers on TripAdvisor. Mr. Fuad, your comments have been shared with the management team and all colleagues...

Tehran, Iran
Reviewed 20 August 2015

I was stay at this hotel for 2 night's with my family, generally it was nice hotel. The furniture of room was medium. Our room was at 4th level which had a nice view to lake Geneva. The variety of breakfast was limited. But overally i was satisfied from this hotel.

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Helpful?
1Thank sia B
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Guest Thank you for having chosen our property while visiting Geneva with your family and for having taken your valuable time to share your recent experience at the hotel with the TripAdvisor community. The review has been shared with all colleagues and we want that you and your family during your next visit have a marvelous stay with us....

Reviewed 18 August 2015

Staff very attentive. Beautiful location for our 25th Anniversary Business outing. We had amazing view from the terrace for the 1st August celebration. Excellent location for the town, lake & excursions. Lovely to have breakfast outside. Didn't want to leave.

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Helpful?
Thank Richard F
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Richard F. Thank you for the emotions expressed in the review which is so important for all of us at Swissotel Metropole Geneva and for the TripAdvisor community. The ambiance, the location, the team and the property made an incredible positive impression and the fact that you didn’t want to leave, for us it is the ultimate satisfaction of...

Jeddah
Reviewed 16 August 2015 via mobile

The hotel is well kept and the staff make you feel welcomed all the time. Breakfast buffet is over priced and very limited options The lobby furniture is outdated and filthy No consideration whatsoever for handicap people or elderlies to access in and out the hotel and no one from the hotel is able to provide a convincing reason for...

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Helpful?
Thank LQMA
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Guest Thank you for sharing your recent experience at the hotel with the TripAdvisor community. I appreciate your generous review and apologize for any inconvenience caused with regards to the breakfast buffet and the difficulty encountered by your family member to access the property. Concerning the property accessibility by a person in a wheelchair, I would like to inform...

Miami, Florida, United States
Reviewed 12 August 2015

I was so happy to stay here and receive their five star service. The staff is fantastic, so helpful and professional. The views from the upstairs lounge are amazing. The sunsets are to die for. Beautiful sunset over the mountains with a view of Jet d'eau! I will definitely stay here again if I come to Geneva! Great wifi too!

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Helpful?
Thank Grisel O
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Grisel O. I really like your review and I truly agree that the sunset from the 5th Lounge Bar Restaurant is categorically “to die for”. In addition, I highly appreciate your comment that you will definitely stay here again, it fills our heart with joy and satisfaction because we know we made your stay unique and that we did...

Oak Brook
Reviewed 9 August 2015

Very receptive and pleasant staff. Room well stocked with water and fruit and little sweet surprises every night. Great internet connection. TV with English programs. Great complimentary breakfast. Good location for walking around Geneva.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Nathaniel G
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Nathaniel G Your review is very much appreciated by all the colleagues at Swissotel Metropole Geneva. Compliments such as yours are encouraging and motivating and we thank you warmly for sharing your recent experience at the hotel with the TripAdvisor community. From the review it looks like you really enjoyed your stay. We hope to see you and your...

Nairobi, Kenya
Reviewed 1 August 2015

The hotel is impeccable in design, facilities, amenities, food and comfort. The staff are most helpful and welcoming. Definitely easy to recommend. However, you shall have to pay dearly to enjoy all :)

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank sosano
ManagerGeneva, Quality Manager at Hotel Metropole Geneve, responded to this review

Dear Guest It is a pleasure to read reviews like yours. Every comment is seriously taken into consideration and used as a source for improvement of our services and products. Thank you for sharing your recent experience at the hotel with the TripAdvisor community. I see that you have had an outstanding visit and that pricing is very important for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
5 Lounge Bar
5 Lounge Bar
Cuisines: International, European
The Mirror Bar
The Mirror Bar
Cuisines: Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Shuttle Bus Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of Geneva with a beautiful view of the lake, Hotel Metropole Geneve is conveniently located on the left bank, within the city's famous shopping district and just a short walk from the Jet d'eau, the old town and the central business district. The hotel boasts the renowned top-quality service that is a hallmark of Swiss and Geneva hospitality, making it a home away from home for both business and leisure travelers to Geneva. ... more   less 

Additional Information about Hotel Metropole Geneve

Address: quai du General- Guisan 34 | Rue du Rhone, Geneva 1204, Switzerland (Formerly Swissôtel Metropole Geneva)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: $425 - $762 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole Geneve 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel
Hotel Style:
#8 Family Hotel in Geneva
#10 Luxury Hotel in Geneva
#18 Romantic Hotel in Geneva
#20 Business Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole Geneve staff and other travellers.
3 questions
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Bridgetown, Barbados
10 months ago
Burnaby, BC

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Questions? Get answers from Hotel Metropole Geneve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a view of the lake”
 of 5 bubbles TinoA, 28 Jan 2017 | Read review
“Best atmosphere”
 of 5 bubbles aebweinberg, 25 Jan 2017 | Read review
“higher floors with lake view are the best”
 of 5 bubbles 706shadyb, 7 Dec 2016 | Read review
“Try and get a view of the lake”
 of 5 bubbles SunSeekerwithkids, 11 Nov 2016 | Read review
“Certainly not a place to visit with a family”
 of 5 bubbles 82bernardd, 15 Oct 2016 | Read review
5 of 5