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Hotel Schlussel

65 reviews
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Traveller (25)
Room & Suite (20)
Dining (11)
Overview
  • Excellent49%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Multilingual Staff
2.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)Write a Review
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11 - 15 of 35 reviews
Reviewed 24 August 2017

Schlussel Hotel right in the center of Luzern is ideal to stroll the city and the old neighborhood. The rooms are bright and very confortable, with coffee machine. A good breakfast is also served and you can have dinner in the hotel restaurant.

Thank Sergio_Nogueira
Response from Marija B, Inhaber at Hotel SchlusselResponded 7 October 2017

Dear Sergio, thank you very much not only for choosing our hotel and staying with us, but also for this nice review. I hope to welcome you soon again in our house! Best regards from Lucerne, Marija Bucher

Reviewed 14 August 2017

Small, 10 room hotel in a historic building. Staff was extremely nice and welcoming, they held our bags for us until our room was ready to check-in, when the fan in our room did not work they brought us a new one. The room was...More

1  Thank Erica D
Response from Marija B, Inhaber at Hotel SchlusselResponded 7 October 2017

Dear Erica, thank you so much for staying with us and of course for your review! Much appreciated and a huge motivation to keep providing our guests with our best possible services! Thank you again and hope to welcome you soon again in our house,...More

Reviewed 9 July 2017 via mobile

We were welcomed most warmly and would certainly stay again on our return. Centrally located made it easy to get around. As no air conditioning is available as the building dates back to the mid 16th century, a room at rear should be requested as...More

Thank tiptoes23
Response from Marija B, Inhaber at Hotel SchlusselResponded 26 July 2017

Dear guests, thank you for your nice words and please feel being very welcomed at any time! I am truly sorry for the missing air conditioning but as you mentioned, we are unfortunately not allowed to install any based on the guidelines of protection of...More

Reviewed 1 July 2017

The hotel was nice. Nice bed and shower... however if you are large you might not fit in the shower because the opening in our shower was about a 1 1/2 foot wide. The staff was very nice and the hotel is centrally located. But...More

Thank gardens4fun
Response from Marija B, Inhaber at Hotel SchlusselResponded 26 July 2017

Dear Guest, thank you for your feedback and the opportunity to answer it. Providing our guests with a premanent Internet-Access in the rooms is unfortunately not possible in this historic building. We did as much as we could in a technical way but we know...More

Reviewed 21 June 2017 via mobile

Amazing food but be ready for the price shock on the food. Everything was fresh and amazing as it should be for the price. Schnitzel and meatloaf and soup with both and tomatoes was awesome!! Warm inside so sit outside.More

Thank Gary B
Response from Marija B, Inhaber at Hotel SchlusselResponded 26 July 2017

Dear Gary, thank you for 5 stars!! Very much appreciated!! As you mentioned everyting is fresh and as far as possible homemade incl. pasta dishes. Thus, we need to charge certain prices in order to be able to cover all costs not just for food...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Banquet Room
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$112 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Lucerne
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$112 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Lucerne
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (25)
Room & Suite (20)
Dining (11)
Questions & Answers
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SotongT
20 July 2017|
Answer
Response from Marija B | Property representative |
Dear Guest, I trully do apologize I have not seen your question so far! However, perhapse my answer could be of help to our other guests, so please let me answer your question: City taxes are never included in the prices... More
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SotongT
20 July 2017|
Answer
Response from Marija B | Property representative |
Dear Guest, the city taxes and resort fees (together CHF 4 per night and person excl. small children) will be charged upon your arrival. Expedia is not in the position to charge you these fees in advance. I am looking... More
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Jess_YPL
20 May 2017|
Answer
Response from Marija B | Property representative |
Yes, it is! Best regards, Marija Bucher
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Room Tips
"I suppose all rooms are like ours - elegant and quiet."
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"get a room with a balcony if you can."
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"Ask the receptionist for a room with balcony."
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"Rooms at the front (looking onto the square) are quieter."
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