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Ameron Hotel Flora Luzern

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Ameron Hotel Flora Luzern
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1,250 Reviews from our TripAdvisor Community

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There are newer reviews for Ameron Hotel Flora Luzern
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Showing 875: English reviews
Brisbane, Australia
Reviewed 8 December 2013

We had a great stay at Hotel Flora. The hotel is in a very good location and is convienient to pretty much everything. It is close to the train station, bus to Pilatus and Chapel Bridge. Staff were very professional and rooms were great. Spacious and had everything we needed. Breakfast was good too, with a big selection of food....

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Helpful?
Thank brissyellie
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for taling the time and sharing your experiences with other travellers. Your review shows perfectly that if you choose the right room category corresponding to your needs, you will have a perfect stay among us. Warm regards, Jessica Ternes - General Manager -

Chiang Mai, Thailand
Reviewed 3 December 2013

Excellent breakfast, nice location, located at downtown, close to train station just a few minute walk and very close to the old bridge and lake. PS. there is nightclub next to the hotel (underground) but it's not noisy.

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Helpful?
1Thank Niponpat K
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your nice words. We are happy that you appreciated our rich buffet breakfast and enjoyed your overall stay. Please come back soon....warm regards, Jessica Ternes and the Flora-Team

Sydney, Australia
Reviewed 2 December 2013

We travelled around Europe on our honeymoon and chose the Ameron Hotel Flora in Lucerne as we planned to see the sights not stay in our hotel room... However by the time we got to Switzerland I was looking forward to some R&R. Unfortunately this hotel has a 'business conference' feel to it, not a romantic honeymoon getaway feel, so...

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Helpful?
Thank MissDaniela
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your feed back. The Ameron Hotel Flora is a smart business hotel and we understand that if you were expecting a romatic hide-away you might have been a little dissapointed. Please note that we do offer different room categoeries featuring different guest services. Our Superior rooms offer a basic service and in our...

London, United Kingdom
Reviewed 2 December 2013

This was our second stay at the Ameron Hotel Flora, both visits being for the Lucerne Festival which we go to every other year. The location is particularly excellent for the concert hall and the railway station and we would have faced a long trek from the expensive lake shore hotels on the other side of the lake. Walk down...

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Helpful?
1Thank MikeT186338
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for sharing your impressions with other travellers. Your feedback as a regular guest is very important to us and we are glad that you have been very satisfied by our quality of service! We would be happy to welcome you soon back among us - latest to the next Lucerne festival! Sincerely yours, Jessica...

Dhahran, Saudi Arabia
Reviewed 1 December 2013

There is not much about this hotel to improve on, but it is not especially unique. That being said, the location is great. Its a few steps from the old bridge and the lake, and on a quiet side street. Parking is conveniently located in the building next door for a fee, but it is subsidized by the hotel at...

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Helpful?
1Thank Jacob B
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we are very happy to learn that you enjoyed your overall stay at the Ameron Hotel Flora. Your remarks are very important to us as they help to improve our offer and services. Our buffet breakfast is open daily till 10H00 and on Sunday even till 14H00 - this is already a very good offer for a hotel...

Lugano, Switzerland
Reviewed 25 November 2013

I organized a seminar in November 2013 and everything was just perfect. I especially appreciated the professionality of Sandra and Fabienne in accomodating our requests for flexibility and also the quality of the rooms and the food we had for our lunches. The staff at the reception and those serving lunch and coffee break were also friendly and kind. My...

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Helpful?
Thank Sonia1979
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we thank you very much for your review and kind words. Your comliments will be transfered to Sandra and Fabienne for sure... We are happy that you pointed out that we also offer a very personalized and high professional service for meeting and conference guests. This means a lot to us and we count on your words :...

atlanta, ga
Reviewed 25 November 2013

Ameron Flora is walking distance to old town Lucern. The rooms are clean and roomy but very warm in the summer time and the breakfast menu is limited. Do your own research for places to eat as the staff lives mostly out of town.

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Helpful?
Thank richardatlanta80
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your positive comment. We are surprised that you have not been totally satisfied by our breakfast offer as our rich buffet is very appreciated by most of our guests and often mentionned as a big plus in many reviews. Best regards, Jessica Ternes - General Manager -

new delhi
Reviewed 24 November 2013

I found the location very near to railway station & market. Room & bathroom was very clean & with beautiful furniture from china.The tub partition of glass is very loose Property was well maintained & clean Rooms have mini fridge,safe in cup board,LCD TV, Staff is the main plus point of this property.They are all very friendly & helpful Break...

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Helpful?
Thank akt1957
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we are happy to learn that you found the hotel well maintained and tidy. Thank you very much for pointing out our heartly and helpfull service. We are sure that your comment and recommendation will help us to gain more Ameron Hotel Flora guest and we remain sincerely yous, Jessica Ternes and the Flora-Team

Melbourne, Australia
Reviewed 24 November 2013

My 2 daughters and i stayed here on our trip through europe. The hotel was situated in a great position, close to the railway station, lake and many of the tourist sites we visited. Staff were helpful and friendly, however we had booked a room for 4 people but only 3 could travel and were thankful of this on this...

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Helpful?
Thank carolyn1418
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your positive comment. We are glad that you enjoyed your overall stay and returned home rich on nice impressions of Lucerne and its surroundings! We are happy that the Ameron Hotel Flora is a part of it and remain with warm regards, Jessica Ternes and the Flora-Team

Lausanne, Switzerland
Reviewed 23 November 2013 via mobile

Location is excellent: 3-minute walk from the railway station and 1 minute from Kappellebrücke. However, the hotel is not worthy of a 4-star hotel. The lobby was indeed spacious and well-lit (but who sleeps in the lobby?) , but the double room was a total disappointment. It was small and there was hardly enough space to move in the bathroom....

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Helpful?
Thank Marco S
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for taking the time for sharing your impressions. We are sorry to learn that you seem not very satisfied with our rooms and the comfort offered. Please note that the rate mentioned in the room is a maximum rate during high season and most of the times you benefit from more attractive rates and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV. From January-March 2016, guests staying 2 nights or longer receive the two-day Winter Tell Pass, which provides unrestricted access to the public transport and ski lifts in the region. ... more   less 

Additional Information about Ameron Hotel Flora Luzern

Address: Seidenhofstrasse 5 | 6002 Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $164 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameron Hotel Flora Luzern 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Best Western Flora
Best Western Lucerne
Lucerne Best Western
Hotel Style:
#14 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Ameron Hotel Flora Luzern staff and other travellers.
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Questions? Get answers from Ameron Hotel Flora Luzern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not eat at the hotel”
 of 5 bubbles StevePSL, 17 Jan 2017 | Read review
“maybe ask for few of outdoors. we had a view of the entrance to a parking garage, not thrilling but not a make or break”
 of 5 bubbles DanielleGibs, 13 Jan 2017 | Read review
“higher floor”
 of 5 bubbles Purba2013, 19 Dec 2016 | Read review
“Rooms to the street might have issues with the night club next door on weekends.”
 of 5 bubbles pedror35, 9 Dec 2016 | Read review
“Top floor balcony room is nice and spacious. Probably more quiet... But is also more expensive.”
 of 5 bubbles bigu19, 9 Dec 2016 | Read review
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