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Ameron Hotel Flora Luzern

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Ameron Hotel Flora Luzern
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1,232 Reviews from our TripAdvisor Community

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There are newer reviews for Ameron Hotel Flora Luzern
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Showing 860: English reviews
Famagusta, Famagusta, Cyprus
Reviewed 9 November 2013

we have stayed there for 3 nights. We have really enjoyed our staying. Room was really clean and tidy. Also, Ameron Hotel has the best location. Everything is nearby, train station, shops, restaurants, clubs and so on..

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Helpful?
1Thank NataSa C
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your top rating of 5 points. We are very happy that we were able to convince you with our cleaness as this is the most critical point ! We will transfer your compliments and this will be a big motivation - especially for the housekeeping team! Sincerely yours, Jessica Ternes and the Flora-Team

Ahmedabad, Gujarat, India
Reviewed 6 November 2013

Hotel Ameron flora has may be the best location in Lucerne. its just 5 min walk form the railway station so no taxi required. And from Hotel its just a 2 min walk to chapel bridge. Everything is nearbby or just 5-10 min walk. We felt that the staff of the hotel is not welcoming. we had to wait for...

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Helpful?
Thank Gunjan M
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we are very sorry to learn that there have been problems on check out and your remarks will help us to re-adjust our standards. Please accept our sincere aplologies for any inconvenience caused. Most of the Swiss hotels offer twin bedded double rooms as Queen and King is not the general standard. We do hope that beside those...

The Woodlands, Texas, United States
Reviewed 4 November 2013

The Flora hotel is in the perfect location to walk all over Lucern at a value price. The included breakfast is filling and tasty. Only a 5 minuet walk from the train station so you do not need a cab. The Globus department store is around the corner so your two main points to locate the hotel are Globus and...

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Helpful?
Thank James S
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we are so happy about your top rating! Thank you so much for your kind words and recommandation... Our buffet breakfast and friendliness of our team is very appreciated. Your review is a bif motivation for the entire team. Best regards, Jessica Ternes and the Flora-Team

Castro Valley, California
Reviewed 3 November 2013

Stayed here two nights. Close to the train station and the old town. Rooms are clean and service good. They have a nice breakfast in the morning with a wide variety of delicious foods. We ate both evenings in the hotel restaurant and it was excellent, although a bit pricey. But we're in in Switzerland where everything's expensive. We would...

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Helpful?
Thank Al M
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your nice words and good review! We are glad that you enjoyed your overall stay and your recommandation means a lot to us as it will help us to gain more and more Ameron Hotel Flora fans! Warm greetings from Lucerne, Jessica Ternes and the Flora-Team

Lancashire
Reviewed 3 November 2013

I can honestly say this is one of the best hotels I have stayed in! The room was lovely, clean and well maintained. The staff were very helpful. The breakfasts were fabulous and catered for everybody. The location was perfect, you just had to walk out the front door and look right to get full view of the famous Luzern...

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Helpful?
1Thank hlnpric
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we thank you very much for your poitiv review. We are happy that we are one of the best hotels you ever stayed in. This is a big compliment to us and makes us proud! Thank you so much for this motivation. We suggest you to book one of our Premium or Smart Premium rooms which offer smart...

Strasbourg, France
Reviewed 1 November 2013

Hotel high quality to price ratio ; including a nice breakfast. great to stay on vacation in Luzern.... 5 minutes from the train station, clean rooms, comfortable beds, , 2 minutes from old town and wooden bridge. T i definitely recommend the Hotel !

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Helpful?
Thank Syl S
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we thank you very much for your top 5points rating! This means a lot to us and we are happy that you returned home rich on nice memories! Please come back soon ! Jessica Ternes and the Flora-Team

Zurich
Reviewed 31 October 2013

Almost perfect location as just a short walk from the train station away. Rooms are rather small, but functional and clean. No facilities to make a coffee/tee nor minibar, but items can be purchased 24h at the reception. The hotel has a restaurant attached, but lacks a proper bar to unwind a little after business - But then again, plenty...

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Helpful?
Thank aferret
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you for your remarks which allow us to re-adjust our standards. Please note for a future stay that we do offer filled minibars, coffee facilities and other smart amenities in our higher categories. We are sure that we would be also the ideal location for a leisure trip and we do hope that you will give us...

Worthing, United Kingdom
Reviewed 26 October 2013

This is a super little hotel and very well located within easy walking distance from the station and the old centre.We have stayed in quite a few hotels in Lucerne when visiting our son and this has to be the best value.Our tariff included breakfast which was plentiful and good. We ate in the Brasserie a couple of times and...

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Helpful?
Thank JohnexRM
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for sharing your experiences with other travellers. We are very happy that you pointed out the great value-for-money provided by our team. Furthermore, we are glad that you enjoyed several times the dinner at our Brasserie and we are sure that your recommendation will convince other travellers in their choice! Sincerely yours, Jessica Ternes...

Bangkok, Thailand
Reviewed 26 October 2013

This is a small hotel near the train station, and also within the walking distance of the attractions. The staffs are very friendly and helpful. The rooms are nice and clean. The breakfast is also great.

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Helpful?
Thank Baitong103
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest we are pleased to learn that even though we do have 161 rooms you had the feeling of staying at a cosy and charming boutique hotel. Thank you very much for your positive feedback and please come back soon! Warm regards, Jessica Ternes and the Flora-Team

Orlando, FL
Reviewed 24 October 2013

We stayed in this hotel while in Lucerne for three nights. We loved the location, close and walking distance to everything. The breakfast served was delicious. The only negative thing was the air conditioning--didn't do a great job and we even opened our window to get some cooler air.

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Helpful?
Thank MaryGinny
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for taking the time and sharing your impressions. During Autumn it's sometimes a real challenge for us as the weather changes from one day of 5°C to the next day of 19°C. The set up of our airconditioning system needs some days to change from heating to cooling. Please apologize and thank you very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV. From January-March 2016, guests staying 2 nights or longer receive the two-day Winter Tell Pass, which provides unrestricted access to the public transport and ski lifts in the region. ... more   less 

Additional Information about Ameron Hotel Flora Luzern

Address: Seidenhofstrasse 5 | 6002 Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $157 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameron Hotel Flora Luzern 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Best Western Flora
Best Western Lucerne
Lucerne Best Western
Hotel Style:
#14 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Ameron Hotel Flora Luzern staff and other travellers.
12 questions
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Questions? Get answers from Ameron Hotel Flora Luzern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most of the top floor rooms have a balcony so you can get fresh air.”
 of 5 bubbles MaryR701, 31 Oct 2016 | Read review
“Rooms at the front of the hotel”
 of 5 bubbles 424carolyns, 24 Oct 2016 | Read review
“I think all the rooms are good as it is part of a larger chain.”
 of 5 bubbles evelinh2014, 12 Oct 2016 | Read review
“near station”
 of 5 bubbles beat865, 4 Sep 2016 | Read review
“room no 322 away from the street but with a carpark view”
  • Bed was very small for a double
 of 5 bubbles pabbathi22, 28 Aug 2016 | Read review
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