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CASCADA Hotel

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Traveller (245)
Room & Suite (155)
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Overview
  • Excellent55%
  • Very good36%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“old town”(76 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from CASCADA Hotel
Announcement: Bestpreis
Offers from CASCADA Hotel
Announcement: Bestpreis
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Reviews (1,040)
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647 results
Traveller rating
343
237
48
14
5
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LanguageEnglish
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343
237
48
14
5
Show reviews that mention
All reviewsbolero restaurantold townspanish restauranttrain stationcomplimentary mini barorder eggsminute walksofa bedexcellent hotelthe air conditioningbreakfast was includedfree wifisuperior roomconvenient locationquiet areaexcellent stayan easy walk
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1 - 5 of 647 reviews
Reviewed yesterday via mobile

We were traveling with our sons (6 &8) and my husband’s parents. Our stay at Cascada hotel was magnificent. The location was an easy walk from the train station and we were able to easily get to different sites from this location. The room and...More

Thank B P
Response from CASCADA_hotel, Leiter Gästebetreuung at CASCADA HotelResponded today

Dear BP Thank you for taking time to share your opinion on TripAdvisor! And as well thank you very much for your excellent review of our CASCADA Hotel, in Lucerne. We always try to serve our guests with the best service. To read such a...More

Hotel's Favourite
Reviewed 29 January 2018 via mobile

Made a quick weekend side trip to Lucerne with my wife, daughter, son-in-law and grandson. We had two rooms for two nights and the staff took great care of us. The mini fridges were stocked as requested, a stool and nightlight for the 3 year...More

4  Thank Clark K
Response from CASCADA_hotel, Leiter Gästebetreuung at CASCADA HotelResponded 30 January 2018

Dear Clark Thank you for the great review of our hotel. We are happy about the compliments for our staff, free minibar beverages and multilingualism. We are glad that you enjoyed your stay and we hope to welcome you soon again. Sincerely, Your CASCADA and...More

Reviewed 2 days ago

we stayed here 1 night in may 2018. perfect location near the train station. very clean and excellent service. we were able to walk almost everywhere. the breakfast was also very good. would stay here again when visiting Lucerne again.More

Thank dutchbuis
Response from CASCADA_hotel, Leiter Gästebetreuung at CASCADA HotelResponded today

Dear dutchbuis Thank you very much for your nice review. We highly appreciate your positive feedback for our hotel CASCADA, Lucerne. It was our pleasure to accommodate you. We are very happy that you had a pleasant stay and that you enjoyed your time in...More

Reviewed 4 days ago via mobile

We visited This Good place twice in June 2018 with family . Clean and spacious room . Close to everything. Train , bus and the lake . Staff friendly . Breakfast was included which was yummy . Parking on premises. Gym front of the hotel...More

Thank drnik911
Response from CASCADA_hotel, Leiter Gästebetreuung at CASCADA HotelResponded today

Dear drnik911 Thank you very much for your great review on Tripadvisor! We highly appreciate your positive feedback about our staff, Hotel, restaurant and location. It was our pleasure to host you! Have a safe journey back home with the best memories of Switzerland. We...More

Reviewed 5 days ago via mobile

All the staff members were very helpful.The location of the hotel is at a walking distance from the railway station ( just follow the railway tracks after coming out from platform 12).It is in a quiet and peaceful area, yet at a walking distance from...More

Thank Ratish J
Response from CASCADA_hotel, Leiter Gästebetreuung at CASCADA HotelResponded 5 days ago

Dear Ratish J Thank you for taking time to share your experience with us on TripAdvisor! AND – as well thank you for 5 points – wow – that’s amazing! It makes us happy that you liked our helpful staff, our location and our BOLERO...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$209 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#7 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$209 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#7 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (245)
Room & Suite (155)
Dining (60)
Pool & Beach (1)
Amenities (9)
Questions & Answers
Ask a question
INlovewithRAIN
4 April 2018|
Answer
Response from CASCADA_hotel | Property representative |
Dear INlovewithRAIN Thank you very much for your question. Please contact us by e-mail (info@cascada.ch) or whats app: 0041 79 345 32 21 including your booking confirmation. We look forward to welcome you in summer. Best... More
1
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Google Translation
INlovewithRAIN
4 April 2018|
AnswerShow all 3 answers
Response from Rupesh Kumar M | Reviewed this property |
Didn’t use the parking. However trams, trains and busses are very close by. Do email the hotel for your requirement. They are very prompt in reverting.
1
Vote
paaola0218
28 March 2018|
AnswerShow all 2 answers
Response from CASCADA_hotel | Property representative |
Dear paaola0218 Please let us know your arrival date and your full name so we can give you a correct answer. It is better to contact us directly via email: info@cascada.ch. We hope to hear from you soon. Sincerely, Your... More
0
Votes
Google Translation
Room Tips
"Our room looked out on the street but there was no noise problem. It was very quiet."
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"Select room with balcony"
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"ask for a room with a balcony if available"
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"Rooms small If you could afford the upgrade, do the triple for just so you have a extra room"
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