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CASCADA Hotel

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CASCADA Hotel
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827 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Melbourne, Australia
Reviewed 6 January 2016

We stayed here for 2 nights. The staff here were really nice and helped advise us on things to do. There was a Spanish restaurant downstairs that was terrific we ate there both nights, breakfast was also good with a buffet of choices. The room had free wifi and good reception, it was nice and very clean, but a bit...

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Helpful?
Thank Stephanie V
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Stephanie, thanks a lot for your great review and your recommendation. In the whole hotel and also in the restaurant we provide free highspeed w-lan for our guests. Thanks for the compliments for our Spanish restaurant BOLERO. This summer we will renovate the restaurant, then it will be more authentic with more typical spanish dishes. It would be a...

Zurich
Reviewed 6 January 2016

Booked the Cascada to attend a private function nearby. Was a bit difficult to find the entrance to their car park due to construction work, but a call resolved this. Room was functional and I had a good sleep. Staff seemed a bit reserved, but nevertheless efficient. However, I considered the price point slightly too high for what I got...

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Thank aferret
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear aferret, thank you for your good feedback although we could not satisfy you with our offer and the amenities. The parking situation is not that optimal here nearby, and not really cheap. Our room rates change after the demand and in high season the rate is higher. Nevertheless we hope you enjoyed the stay and the wonderful city of...

Wroclaw, Poland
Reviewed 26 December 2015

The hotel room was fair size and clean. We enjoyed breakfast at the Bolero restaurant on site. There is limited parking in the courtyard. The hotel is very well located in walking distance from the rail station, lake and city centre. The staff are friendly and helpful. This hotel is the perfect stay in Lucerne.

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2Thank ahterente
State of Sao Paulo
Reviewed 26 December 2015

I don't have words enough to describe how nice Cascada is! Great location and staff, super clean and cozy accommodations! I highly recommend it! The location is perfect, walking distance to the train station.

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1Thank superhappydede
Chicago, Illinois
Reviewed 25 December 2015

This is an exceptional value hotel, esp when you consider how expensive good hotels are in Lucerne. The hotel is perhaps a bit less expensive because you're a little off the main tourist area and very close to the train station. The rooms are generously sized by European standards, they are also clean and stylish; the staff was fantastic and...

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1Thank ProfessorOnHoliday
Bournemouth, United Kingdom
Reviewed 15 December 2015

I stayed at Hotel Cascada for two nights in December and had a great time. We were given a room on the 6th floor and had an amazing view of Mount Pilatus from our balcony. Despite being near the train station, it didn't disturb our sleep at all. The room was very nice and the beds were extremely comfortable. Good...

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Thank Germione
Reviewed 15 December 2015

Nice single room with big bathroom but not the room itself, but that's ok since nothing misses. Comfortable bed and quite room even if infront of a busy road. If hotel's parking is full you have to bring your car to another parking (isn't included in price) kind of complicated to arrive.

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Thank fioretto
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear fioretto, thank you for your good review. The parking situation is not very optimal and expensive in Lucerne, therefore it could be a bit complicated sometimes, we are sorry for that. The hotel is centrally located, most of our guests arrive with the train, which is easier. It would be a pleasure to welcome you again. Best regards Your...

Lausanne, Switzerland
Reviewed 14 December 2015

Very nice & practical room for business, but with a room on the side of the train station, it was very noisy early in the morning! Prefer a room not on this side. Nice breakfast but staff only with Swiss german,

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Thank lory m
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear lory m Thanks a lot for your good feedback. We are happy you enjoyed your stay with us. With your next reservation please let us know that you prefer a quiet room, if it is possible we will consider the requests of our guests! Thank you for your compliment about breakfast. In our hotel and restaurant there are people...

Hong Kong, China
Reviewed 7 December 2015

Rooms were clean, and staffs were very helpful, provided information was clear and detail. Location is in close proximity to the train station. High Speed Wifi and Compliment drinks added extra bonus to the above excellence.

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Thank andyccf2004
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear andyccf2004 Thank you very much for your great feedback. Lately we have modernised the wlan installation, so our guests can benefit from high speed internet. In all our rooms and categories we also offer complementary drinks from the minibar. Thank you for your compliments for our staff members, which is a great motivation, we forwarded your feedback to them....

Arlington Heights, Illinois
Reviewed 26 November 2015

The hotel is an easy walk from the train station in Lucerne. Our room was a decent size and was on the top floor and had an angled skylight as the window. The skylight had a power, remote blind to offer privacy. The room had a modern European feel and was very clean. The only negative was the very small...

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1Thank Jim G

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
CASCADA Hotel is a modern 4**** non-smoking city hotel which is centrally located near the trainstation. A few minutes walk away from the lake, the Old Town, the KKL and Lucerne's main attractions. All 66 rooms have been renovated recently, and are named and decorated after a Swiss waterfall. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. Throughout the hotel high-speed wireless LAN is available for free. The Spanish BOLERO restaurant is well known in Lucerne. The restaurant offers various specialities from the spanish and hispanic culture like Paella, Mejillones, Tortilla und Fajitas. Daily from 5 pm to 11 pm you can help yourself from the tasty Tapas buffet. Enjoy your time in the warm and exceptional ambience of the mediterranean BOLERO with it's hospitable and friendly staff. ... more   less 

Additional Information about CASCADA Hotel

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $238 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CASCADA Hotel 4*
Number of rooms: 66
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Also Known As:
Cascada Hotel Lucerne
Hotel Style:
#5 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#7 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from CASCADA Hotel staff and other travellers.
14 questions
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Rogers, Arkansas
Frankenmuth, Michigan
1 month ago
Kolkata (Calcutta), India
9 days ago
Houston, Texas
over a year ago

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Questions? Get answers from CASCADA Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside room are very quiet, but the outside rooms have a view of the mountains and a place to sit, so its your choice on what you want”
 of 5 bubbles Texan_Surfer_Girl, 25 Feb 2017 | Read review
“4th floor, very quiet”
 of 5 bubbles rosyg, 17 Dec 2016 | Read review
“Avoid rooms next to the elevator.”
 of 5 bubbles JohnXos, 28 Nov 2016 | Read review
“Room 505 has a nice sitting area and is very quiet.”
 of 5 bubbles 742dianec, 7 Nov 2016 | Read review
“Rooms not facing the main road are quiet.”
 of 5 bubbles bernardt906, 1 Nov 2016 | Read review
5 of 5