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    Renaissance Lucerne Hotel

    Pilatusstrasse 15, Lucerne 6003, Switzerland
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    31/12/2017 01/01/2018
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    US$385
    US$360
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    US$385
    US$384
    Traveller (313)
    Room & Suite (181)
    Dining (44)
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    Overview
    • Excellent56%
    • Very good34%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
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    Ameron Hotel Flora Luzern
    223 reviews
    #9 of 67 hotels in Lucerne
     
    CASCADA Hotel
    967 reviews
    #7 of 67 hotels in Lucerne
     
    Continental-Park Hotel
    587 reviews
    #12 of 67 hotels in Lucerne
     
    Hotel des Balances
    1,146 reviews
    #5 of 67 hotels in Lucerne
     
    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (965)
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    261 - 265 of 825 reviews

    Reviewed 3 October 2015

    we were part of a tour group and stayed here for 2nights in september; our triple share room was fantastic and convenient. great gym facility. helpful staff. clean and comfortable rooms. very close to the town and train station. will definitely stay here if i...More

    1  Thank trawellguru
    Response from RenaissanceLucerne, General Manager at Renaissance Lucerne HotelResponded 8 October 2015

    Dear Trawellguru With great pleasure, we took notice of your good experience with us and look forward to welcoming you again - hopefully soon - to explore more of our beautiful City. Best regards, Dominik Zurbruegg

    Reviewed 2 October 2015

    It's a shame, that such a excellent hotel does not have room service every day (on Sunday we could not order any drink, because the "minibar" did not contain any alcoholic drinks. Either you have a fairly well equiped minibar or you should organize a...More

    1  Thank Ruedi K
    Response from RenaissanceLucerne, General Manager at Renaissance Lucerne HotelResponded 8 October 2015

    Dear Ruedi K Thank you so much for your feedback and apologies for the room service issue. We do have a room service 7 days a week, but you are right, concerning alcoholic drinks, the room service is linked with the bar opening hours. We...More

    Reviewed 28 September 2015

    This hotel is in a wonderful location for a stay in Lucerne. Close to the train station, restaurants and old town. The staff was so helpful especially assisting my husband get his lost luggage (airline problem) and making our dinner reservations. The breakfast had a...More

    3  Thank Happy_Traveller0523
    Response from RenaissanceLucerne, General Manager at Renaissance Lucerne HotelResponded 8 October 2015

    Dear Dragoms I am happy and proud to read your feedback and I will share this with my team with great pleasure. We all hope you have had a safe flight back home with no further luggage issues and look forward to welcoming you again...More

    Reviewed 27 September 2015

    staff helpful in making dinner reservations; no lounge. "smallest renaissance in the world". historical building codes. nice breakfast in the restaurant portion; close to train station; good location; stayed 1 night; no hotel parking on site - only public parking in the street.More

    1  Thank WFamilyof4
    Response from RenaissanceLucerne, General Manager at Renaissance Lucerne HotelResponded 8 October 2015

    Dear WFamilyof4 Thank you very much for your review. Indeed, we are the smallest Renaissance Hotel, at least in Europe. Therefore, we unfortunately do not have an executive lounge, but try give the best service to our guests anyway. We hope to welcome you again...More

    Reviewed 23 September 2015

    There are so many wonderful things to say about this hotel and I shouldn't start off with the toiletries but I will! I love, love Toyko Milk products and was so excited to see them featured in the updated bathroom with a massive walk in...More

    Thank AbbyCorrine
    Response from RenaissanceLucerne, General Manager at Renaissance Lucerne HotelResponded 8 October 2015

    Dear AbbyCorinne Thank you so much for your Feedback, I will forward it to the team with pleasure. We are happy to hear you enjoyed your stay at Renaissance Hotel Lucerne. We hope you have had a save trip back home and look Forward to...More

    Ameron Hotel Flora Luzern
    223 reviews
    #9 of 67 hotels in Lucerne
     
    CASCADA Hotel
    967 reviews
    #7 of 67 hotels in Lucerne
     
    Continental-Park Hotel
    587 reviews
    #12 of 67 hotels in Lucerne
     
    Hotel des Balances
    1,146 reviews
    #5 of 67 hotels in Lucerne
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$141 - US$317 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Lucerne
    • #8 Luxury Hotel in Lucerne
    • #8 Romantic Hotel in Lucerne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 86
    • Reservation Options
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    • Location
    • Switzerland >
    • Canton of Lucerne >
    • Lucerne
    • Also Known As
    • Schiller Hotel Lucerne
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    Traveller (313)
    Room & Suite (181)
    Dining (44)
    Pool & Beach (2)
    Hotel & Grounds (210)
    Bathroom (35)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 67 hotels in Lucerne
    Ameron Hotel Flora Luzern
    223 reviews
    .16 km away
     
    Continental-Park Hotel
    587 reviews
    .17 km away
     
    CASCADA Hotel
    967 reviews
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    Hotel des Balances
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    .32 km away
     
    Nearby Restaurants
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    Bam Bou by Thomas
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    Nearby Attractions
    SkyGlide Paragliding Lake Lucerne
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    Lake Luzern
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    .36 km away
    Ask a question
    Questions & Answers
    JSSMetroD.C.
    20 October 2017|
    AnswerShow all 2 answers
    Response from ManagerTH | Property representative |
    Dear JSSMetroD.C, Thank you very much for the shown interest. Renaissance Lucerne Hotel does not have an executive lounge. As a compensation we offer complimentary continental breakfast for you as a Marriott Gold Elite... More
    0
    Votes
    Google Translation
    Merlion42
    1 October 2017|
    Answer
    Response from Chinana | Reviewed this property |
    You would need to address this question to the hotel directly. I do know they are happy to store your luggage.
    -1
    Votes
    Kaity A
    28 September 2017|
    AnswerShow all 6 answers
    Response from Tranquillo | Reviewed this property |
    NO, they do not but ist is literally a short maybe 2 block walk to the train station and we did it with luggage and a carry on each. Not worth cab fare. SO close.
    0
    Votes
    Room Tips
    "higher floor"
    Read review
    "street side was not loud."
    Read review
    "We had a corner room which was large, but there were two or three steps to get to the hallway,"
    Read review
    "Back of hotel"
    Read review
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