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Hotel Astoria

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Traveller (284)
Room & Suite (123)
Dining (23)
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Overview
  • Excellent25%
  • Very good43%
  • Average22%
  • Poor8%
  • Terrible2%
Travellers talk about
“rooftop bar”(50 reviews)
“modern hotel”(21 reviews)
“la cucina”(5 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Rooftop Bar
Fitness centre
Concierge
4 Star Hotel
All hotel details
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Reviews (601)
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Traveller rating
88
161
101
41
12
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LanguageEnglish
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88
161
101
41
12
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All reviewsrooftop barmodern hotella cucinaold towntrain stationchapel bridgenespresso machine in the roomtop floorthe penthousefloor to ceiling windowswithin walking distanceeuropean tourcentral locationlarge bathroomcorner roombuffet breakfaststayed two nights
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1 - 5 of 403 reviews
Reviewed 4 days ago

Unusual setup, appears to have been converted to a hotel from a couple of office buildings. The hotel reception is on the first floor and the breakfast restaurant is located on the ground in an adjacent building. Although linked to the reception area by a...More

Thank OldSaint
Response from astorialuzern, Quality Management at Hotel AstoriaResponded 2 days ago

Dear OldSaint Thank you very much for your stay and your feedback. We are happy that we could convince you with our central location and are looking forward to welcoming you soon again! Best regards, Sheila Quality Management

Reviewed 1 week ago

This hotel is difficult to find, its real address is differente from the official. The Parking Basement is even harder to locate, and they charge exorbitant prices for both car and rooms. Breakfast restaurant is separate from the hotel. I was overcharged and handed a...More

Thank NielsFrederiksberg
Reviewed 1 week ago

Spent 4 nights here in late May. It was a 5 minute walk from the main train station and upon arrival was pleasantly surprised at the room. The roof top bar was great at the end of the day. Great views. They would be served...More

Thank Broadlp
Response from astorialuzern, Quality Management at Hotel AstoriaResponded 1 week ago

Dear Broadlp Thank you very much for your great feedback! We are happy to hear that you appreciated our service. It is our everyday passion to give guests a great time; starting at the entrance and finishing with a positive and memorable experience. All the...More

Reviewed 1 week ago via mobile

We stayed at the Hotel Astoria for 6 days in the beginning of June. The first part of the trip was for pleasure and the second part related to work trip for spouse. We found the hotel to be very conveniently located. It is just...More

Thank tnantx
Response from astorialuzern, Quality Management at Hotel AstoriaResponded 1 week ago

Dear tnantx Thank you for your detailed and interesting review about your experience at Hotel Astoria. All the best to you! We are looking forward to welcoming you soon again! Best regards, Sheila Quality Management

Reviewed 2 weeks ago

Centre of town, and that's it. Loud partying until 3.00am. Arriving at breakfast, had to walk through the cleanup up of broken bottles and sticky floors in the bar area. Bathroom is open ended, prefer when sharing a door. Don't open the curtains as the...More

Thank Btravellor
Response from astorialuzern, Quality Management at Hotel AstoriaResponded 1 week ago

Dear Btravellor Thank you very much for your stay and taking the time to give us your important feedback. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. Our primary goal is the satisfaction...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$198 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Lucerne
#18 Luxury Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
US$198 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Lucerne
#18 Luxury Hotel in Lucerne
Room types
Non-Smoking Rooms
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Traveller (284)
Room & Suite (123)
Dining (23)
Business Centre & Event Rooms (2)
Questions & Answers
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Georgeann G
24 May 2018|
AnswerShow all 2 answers
Response from astorialuzern | Property representative |
Dear Georgeann G Thank you very much for your interest that you show in our Hotel Astoria Lucerne. Unfortunately, the parking situation at the whole city centre of Lucerne is very limited. We are lucky to offer an own... More
1
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Google Translation
Joe R
8 May 2018|
Answer
Response from astorialuzern | Property representative |
Dear Mr. Revello Thank you very much for your interest that you show in our Hotel Astoria Lucerne. We have one design room with a walk in shower and could provide you a shower chair. Please contact our front desk for more... More
1
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Google Translation
Clara T
11 October 2017|
AnswerShow all 2 answers
Response from astorialuzern | Property representative |
Dear Clara T Thank you very much for your message and your interest that you show in our Hotel Astoria. Unfortunately we do not have electric kettles at all. But you can get hot water in our coffee shop which is open daily... More
0
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Google Translation
Room Tips
"Don't be scared of street noise on lower floors"
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"Travelers beware: Swiss plugs are different from other European plugs. The hotel kindly loaned us an adaptor."
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"See the room before you agree to pay"
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"Fabulous location, thoughtful amenities: excellent value"
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