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Hotel Monopol Luzern

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Hotel Monopol Luzern
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788 Reviews from our TripAdvisor Community

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Showing 408: English reviews
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sonoma county
Reviewed 1 week ago

Front desk gals were wonderfully friendly, helpful, patient and informative. We were upgraded from the Alpina and were able to check in early. Our room faced the river. This hotel is right across from train station. Our room was an upper floor so only heard sirens if happened by and not street noise. Well appointed and clean room, super comfy...

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Thank bwithfam
Medicine Hat
Reviewed 2 weeks ago via mobile

Stayed two nights. Room was large and comfortable but a little bit dated. Took the train to Lucerne and the hotel is literally on the other side of the crosswalk. Breakfast was good, and wifi worked well. Staff were extremely friendly and welcoming, and stored our luggage for us while we waited to check in. Like everywhere else in Switzerland...

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1Thank Pattn_08
New Delhi, India
Reviewed 3 weeks ago

Location wise best. Just come out railway station n it is in front of you. Staff sincere n very helpful, Breakfast good. Sorry to say there is no restaurant for lunch/dinner etc and you have to go out but Starbuck and other eateries are around the hotel. Rooms and bathroom is clean. If I happen to visit Lucerne again I...

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Thank GulabMohan30
Cheyenne, Wyoming
Reviewed 3 weeks ago

My wife and I have been traveling Europe and stopped in Lucerne. As far as location is concerned, this hotel is amazing. You couldn't be closer to the train station unless you were IN the train station. Overall, the hotel is looking a little dated, but was still very comfortable and nice. The view from the room that we were...

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Thank toetread
Bengaluru, India
Reviewed 4 weeks ago

We were a family of six and booked 3 double bedrooms between 14th and 17th Mar 2017. Although all the 3 rooms were good, my husband and myself got a very specious room. The staff was extremely polite and helpful except for the ones at the restaurant who were a bit cold. The location of this hotel is great as...

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Thank Reksy
Long Beach, California
Reviewed 4 weeks ago

Booked two rooms. One had a pretty fair side street view to some Gothic architecture; the other room, however, was dark and depressing and looked out onto a cramped alley--so bad I asked if they could move my adult daughters. I was told no. I said there was a vacant room across the hallway from their room, and that it...

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1Thank Oldmommy65
Hotel_MONOPOL_Luzern, Manager at Hotel Monopol Luzern, responded to this review

Dear guest, Thank you very much for your stay in our hotel **** MONOPOL Lucerne in summer 2016 and taking the time to give us your valuable feedback. All comments are very important to us even 7 months ago. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. Our...

Sydney, Australia
Reviewed 4 weeks ago

This hotel was slightly better than the Tourist Hotel we had stayed at our first night. We moved to the Monopol for our second night in Lucerne as we wanted to be closer to the train station. From this perspective it was perfect - even accessible via underground. The main disappointment was the scaffolding around the hotel. We had apparently...

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Thank BrisbaneKiwi
Hotel_MONOPOL_Luzern, Manager at Hotel Monopol Luzern, responded to this review

Dear BrisbaneKiwi Thank you very much for your stay in our hotel **** MONOPOL Lucerne and taking the time to give us your important feedback. We are very sorry that you experience did not meet your expectations; please allow us to express our sincere apologies. Thank you very much for your kind feedback about our location. Our very nice location...

Manchester, United Kingdom
Reviewed 6 March 2017

the hotel was lovely and the staff were welcoming and helpful, the room was lovely and we were upgraded which was a nice surprise. the location was excellent and the breakfast was also OK - there are two options so go for the room with the lovely views over the city

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1Thank 813Sue813
Stockholm, Sweden
Reviewed 3 March 2017 via mobile

This was the best room I have had in Luzern. I have been in hotels in this town on several occasions for the past 22 years. If it wasn't so expensive I would rate it a 5. Around 300 CHF for two nights is not a problem when the company pays for it. But I would not find it worth...

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Thank Tommy_from_sweden
Dallas, Texas
Reviewed 1 March 2017

The hotel location is excellent, the train station is right across the street. Easy access to public transportation, and you can easily walk everywhere within the city. We had arrived early and our room was not yet ready. The friendly staff at the front desk secured our bags for us and we went out exploring the town. When we arrived...

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1Thank moejer08

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A CORDIAL WELCOME to the Hotel **** MONOPOL Lucerne, directly at the railway station and the KKL Culture and Convention Centre, in the middle of the center, by the lake and the world famous Chapel Bridge, the tourist sites and in the old town. 73 Greatness rooms with bath/shower, toilet, hairdryer, telephone, minibar, safe, Sat-TV and radio. Enjoy the gastronomic experience pure in and around the Hotel MONOPOL. On the top of the hotel, there is the elegant lounge bar SUITE, with most beautiful panorama of the whole city Lucerne. It offers you a view of the lake, the mountains Pilatus, Rigi and Titlis. The special architecturally fascinating Hotel **** MONOPOL is the most historic fascinating hotel from the city. The baroque facade with rococo elements, stocked with the Savonniere stone in 1899 and the columns, the capitals of glided iron, the balcony railing and the beautiful copper dome, give to the hotel a inestimable majestic splendour and looks like a Parisian or Viennese palace. ... more   less 

Additional Information about Hotel Monopol Luzern

Address: Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $240 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monopol Luzern 4*
Number of rooms: 73
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Also Known As:
Monopol Swiss q Lucerne
Hotel Style:
#10 Luxury Hotel in Lucerne
#10 Business Hotel in Lucerne
#11 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Monopol Luzern staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Complain if you get a room with scaffolding in front of it.”
BrisbaneKiwi, 23 Mar 2017 | Read review
“we had a quiet one which was great for a lie in”
813Sue813, 6 Mar 2017 | Read review
“corner room is more spacious than the others”
PHSerad, 2 Feb 2017 | Read review
“rooms in the front have a nice view to the lake.”
pedrofernandez2017, 31 Jan 2017 | Read review
“Ask for lake view rooms”
shekhar_kulkarni, 31 Dec 2016 | Read review
5 of 5